How to Install Ring Video Doorbell 2 and Chime

This guide walks you through installing the Ring Video Doorbell 2 and Chime with clear, beginner-friendly steps. You’ll learn how to mount the doorbell, connect it to power, pair it with the Chime, and set it up in the Ring app for seamless smart home security.

Key Takeaways

Choose the right installation spot: Mount the Ring Doorbell 2 at chest height, about 4 feet from the ground, and within Wi-Fi range for best performance.
Use existing wiring or a rechargeable battery: The Ring Video Doorbell 2 works with low-voltage doorbell wiring or a removable battery pack—no rewiring needed if using battery mode.
Install the Chime indoors for audible alerts: Plug the Ring Chime into any standard outlet within 100 feet of your doorbell to hear doorbell rings even when your phone is silent.
Download and use the Ring app: The free Ring app (iOS/Android) is essential for setup, live viewing, motion alerts, and customizing settings.
Test and troubleshoot after installation: Always test the doorbell and Chime after setup. Check Wi-Fi strength, battery level, and audio clarity to ensure everything works smoothly.
Enable two-way audio and motion zones: Customize motion detection areas and use two-way talk to communicate with visitors remotely.
Keep firmware updated: Regularly check for app and device updates to maintain security and access new features.

How to Install Ring Video Doorbell 2 and Chime

Installing the Ring Video Doorbell 2 and Chime is a smart way to boost your home security without needing professional help. Whether you’re replacing an old doorbell or setting up your first smart doorbell, this guide will walk you through every step—from unboxing to final testing. You’ll learn how to mount the device, connect it to power, pair it with the Chime, and configure it using the Ring app. By the end, you’ll have a fully functional video doorbell that lets you see, hear, and speak to visitors from anywhere.

This guide is designed for homeowners, renters, and DIY enthusiasts who want a clear, no-nonsense approach to installation. We’ll cover both wired and battery-powered setups, explain how the Chime enhances your experience, and offer practical tips to avoid common pitfalls. No prior tech experience? No problem. With simple tools and a little patience, you can have your Ring system up and running in under an hour.

What You’ll Need Before Starting

Before you begin, gather the following tools and materials to ensure a smooth installation:

Ring Video Doorbell 2 (included in the box)
Ring Chime (included or sold separately)
Smartphone with the Ring app installed (free on iOS and Android)
Wi-Fi network (2.4 GHz recommended; 5 GHz not supported)
Screwdriver (Phillips head)
Drill and drill bits (if mounting on brick, stucco, or concrete)
Level (to ensure the doorbell is straight)
Optional: Wire strippers (if using existing doorbell wiring)
Optional: Voltage tester (to check if your existing doorbell has power)

Make sure your Wi-Fi signal is strong near your front door. You can test this by standing at the installation spot with your phone and checking the signal bars. If the signal is weak, consider using a Wi-Fi extender or mesh network to boost coverage.

Step 1: Charge the Battery or Check Existing Wiring

The Ring Video Doorbell 2 can be powered in two ways: using the included rechargeable battery or connecting it to your existing doorbell wiring. Choose the option that works best for your home.

If Using the Battery (No Wiring Needed)

This is the easiest option, especially for renters or homes without existing doorbell wires. The battery lasts about 6 to 12 months, depending on usage and climate.

Remove the battery from the doorbell by pressing the release button on the bottom.
Charge the battery using the provided USB cable and a standard USB power adapter (like a phone charger).
Plug the cable into the battery and the adapter into an outlet. A red light will appear when charging starts.
Wait until the light turns green—this usually takes 4 to 6 hours.
Once charged, reinsert the battery into the doorbell until it clicks into place.

Tip: Keep the charging cable handy. You’ll need it again when the battery runs low. Consider buying a second battery so you can swap them while one charges.

If Using Existing Doorbell Wiring

If your home has a wired doorbell, you can use that power source to keep the Ring Doorbell 2 charged continuously. This eliminates the need to remove and recharge the battery.

Turn off power to your doorbell at the circuit breaker to avoid electrical shock.
Remove your old doorbell from the wall.
Use a voltage tester to confirm the wires are not live.
Check the voltage: Ring recommends 8–24V AC. If your system is higher, you may need a transformer.
Strip about 1/4 inch of insulation from the ends of the wires if needed.

Important: If you’re unsure about your wiring or voltage, consult an electrician. Incorrect wiring can damage the doorbell or pose a safety risk.

Step 2: Mount the Ring Video Doorbell 2

Now it’s time to install the doorbell on your doorframe or wall. Proper placement ensures clear video, reliable motion detection, and easy access for visitors.

Choose the Right Location

Mount the doorbell at chest height—about 4 feet (1.2 meters) from the ground.
Position it so the camera has a clear view of your walkway and front door.
Avoid placing it directly under bright lights or in full sun, which can cause glare.
Ensure it’s within 100 feet of your Wi-Fi router or extender.

Install the Mounting Bracket

Hold the mounting bracket against the wall where you want to install the doorbell.
Use a level to make sure it’s straight.
Mark the screw holes with a pencil.
Drill pilot holes if mounting on brick, stucco, or concrete.
Secure the bracket with the included screws using a screwdriver.

Tip: If your doorframe is uneven, use the included wedge kit to angle the doorbell for a better view. The wedge attaches to the back of the bracket.

Connect the Wires (If Using Wired Power)

Thread the existing doorbell wires through the center hole of the mounting bracket.
Attach the wires to the terminals on the back of the Ring Doorbell 2 (polarity doesn’t matter).
Push the wires back into the wall to keep them neat.
Snap the doorbell onto the mounting bracket until it clicks.

Secure the Doorbell (Battery or Wired)

Slide the doorbell onto the bracket.
Use the included security screw and screwdriver to lock it in place. This prevents theft.
Turn the power back on at the circuit breaker (if using wired power).

Note: The doorbell will power on automatically. You’ll see a light ring glow when it’s ready.

Step 3: Set Up the Ring Chime

The Ring Chime is a plug-in device that plays a doorbell sound when someone presses your Ring Doorbell. It’s especially useful if you don’t always hear your phone or want an audible alert indoors.

Plug in the Chime

Choose an indoor outlet within 100 feet of your doorbell.
Plug the Chime into the outlet. It will power on and show a blue light.
Wait about 30 seconds for it to connect to your Wi-Fi network.

Tip: Avoid plugging the Chime into a switched outlet (one controlled by a wall switch), as it needs constant power.

Pair the Chime with Your Doorbell

Open the Ring app on your smartphone.
Tap the menu (three lines) and select “Devices.”
Tap “Add Device” and choose “Chime.”
Follow the on-screen instructions to scan the QR code on the Chime or enter the serial number.
The app will guide you through pairing. Once connected, the Chime will play a test sound.

Customization Tip: In the app, you can change the Chime sound, adjust volume, and set it to only ring during certain hours (e.g., not at night).

Step 4: Configure the Ring App

The Ring app is the control center for your doorbell. It lets you view live video, receive alerts, talk to visitors, and customize settings.

Download and Log In

Download the “Ring – Always Home” app from the App Store (iOS) or Google Play (Android).
Create a Ring account or log in if you already have one.
Enable notifications so you don’t miss alerts.

Add Your Doorbell to the App

Tap “Add Device” in the app.
Select “Doorbells” and then “Ring Video Doorbell 2.”
Scan the QR code on the back of your doorbell or enter the serial number manually.
Follow the setup wizard to connect the doorbell to your Wi-Fi network.
Enter your Wi-Fi password when prompted.
Wait for the app to confirm the connection. This may take a few minutes.

Test the Connection

Once connected, tap your doorbell in the app to open the live view.
Check the video quality—it should be clear and smooth.
Press the doorbell button (or simulate a press in the app) to test the Chime and notifications.
Try the two-way talk feature by tapping the microphone icon and speaking.

Tip: If the video is laggy or disconnects, your Wi-Fi signal may be weak. Move your router closer or use a Wi-Fi extender.

Step 5: Customize Your Settings

Now that your doorbell and Chime are working, personalize them to fit your lifestyle.

Set Up Motion Zones

In the app, go to your doorbell settings.
Tap “Motion Settings” and then “Motion Zones.”
Draw zones on the camera view where you want to detect motion (e.g., driveway, sidewalk).
Adjust sensitivity to reduce false alerts from passing cars or animals.

Enable Smart Alerts

Go to “Smart Alerts” in the app.
Choose to receive alerts for people only, or for all motion.
Set quiet hours when you don’t want notifications (e.g., 10 PM to 7 AM).

Adjust Chime Settings

In the Chime settings, select a ringtone from the library.
Set the volume to low, medium, or high.
Enable “Do Not Disturb” mode to silence the Chime during naps or meetings.

Share Access with Family

Tap “Shared Users” in the app.
Enter the email of a family member or roommate.
They’ll receive an invitation to join and can view the doorbell from their phone.

Troubleshooting Common Issues

Even with careful installation, you might run into a few hiccups. Here’s how to fix the most common problems.

Doorbell Won’t Connect to Wi-Fi

Make sure you’re using a 2.4 GHz network (Ring doesn’t support 5 GHz).
Move closer to your router during setup.
Restart your router and try again.
Reset the doorbell by holding the orange button for 20 seconds.

Chime Doesn’t Ring

Check that the Chime is plugged in and the outlet has power.
Ensure it’s paired with the doorbell in the app.
Test the Chime manually in the app under “Device Health.”
Update the Chime firmware if prompted.

Poor Video Quality

Clean the camera lens with a soft, dry cloth.
Check your internet speed—Ring recommends at least 2 Mbps upload speed.
Reduce interference by moving cordless phones or microwaves away from the doorbell.

Battery Drains Too Fast

Lower motion sensitivity to reduce recordings.
Disable “Live View” when not needed.
Use wired power if possible.
Replace the battery if it’s over a year old.

Two-Way Audio Not Working

Check your phone’s microphone and speaker settings.
Ensure the doorbell has a strong Wi-Fi connection.
Restart the app and try again.

Maintenance and Best Practices

To keep your Ring system running smoothly, follow these maintenance tips:

Clean the camera monthly: Wipe the lens and sensors with a microfiber cloth to prevent dirt buildup.
Check battery level: The app shows battery percentage. Recharge when it drops below 20%.
Update firmware: The app will notify you when updates are available. Install them promptly.
Review recordings: Check your event history weekly to ensure motion detection is working.
Test the Chime monthly: Press the doorbell button to confirm the Chime rings.

Pro Tip: If you go on vacation, enable “Away Mode” in the app to increase motion sensitivity and recording frequency.

Conclusion

Installing the Ring Video Doorbell 2 and Chime is a straightforward process that can significantly enhance your home security. By following this guide, you’ve learned how to choose the right power source, mount the doorbell correctly, pair it with the Chime, and configure it using the Ring app. You’ve also discovered how to customize settings, troubleshoot issues, and maintain your system for long-term reliability.

Whether you’re using the battery or wired power, the Ring system offers peace of mind by letting you monitor your front door from anywhere. With features like live video, two-way talk, motion alerts, and a plug-in Chime, you’ll never miss a visitor again. Take a few minutes to test everything, adjust your settings, and enjoy the added security and convenience of your new smart doorbell.