This guide walks you through installing your Ring Video Doorbell 2 with the Ring Chime from start to finish. You’ll learn how to safely mount the doorbell, connect it to your Wi-Fi, sync it with the Ring app, and set up the Chime for indoor alerts—all in under an hour.
Key Takeaways
- Check compatibility first: Ensure your existing doorbell wiring and transformer meet Ring’s voltage requirements (16–24V AC) to avoid damage or poor performance.
- Use the Ring app for setup: The free Ring app (iOS/Android) guides you through mounting, Wi-Fi connection, and device pairing with step-by-step instructions.
- Install the Chime near your router: For best performance, place the Ring Chime within 100 feet of your Wi-Fi router and away from metal objects or thick walls.
- Test before finalizing: Always test the doorbell and Chime after installation to confirm video, motion detection, and sound alerts are working properly.
- Secure mounting is key: Use the included level tool and screws to ensure the doorbell is straight and firmly attached—this improves motion detection accuracy.
- Update firmware regularly: Keep your Ring devices updated via the app to access new features and security improvements.
- Use a drill and screwdriver: Basic tools like a Phillips screwdriver, drill (optional), and voltage tester make installation faster and safer.
How to Install Ring Video Doorbell 2 with Chime
So, you’ve got your hands on the Ring Video Doorbell 2 and the Ring Chime—great choice! These smart home devices work together to give you real-time alerts, HD video, and two-way talk, so you never miss a visitor. Whether you’re replacing an old doorbell or installing one for the first time, this guide will walk you through the entire process, from unboxing to final testing.
In this comprehensive how-to, you’ll learn how to safely install your Ring Video Doorbell 2, connect it to your home’s wiring, pair it with the Ring app, and set up the Ring Chime for indoor notifications. We’ll cover everything you need to know—including compatibility checks, tool requirements, step-by-step mounting, Wi-Fi setup, and troubleshooting common issues. By the end, your doorbell will be up, running, and keeping your home secure.
Let’s get started!
What You’ll Need Before You Begin
Before you touch a screwdriver or open the Ring app, make sure you have all the tools and information ready. A smooth installation starts with proper preparation.
Tools and Materials
- Phillips screwdriver
- Drill with 3/32” drill bit (optional, for pilot holes)
- Voltage tester (recommended)
- Smartphone or tablet with the Ring app installed
- Stable Wi-Fi network (2.4 GHz recommended)
- Ladder (if your doorbell is high up)
- Masking tape or pencil (for marking drill spots)
Ring Video Doorbell 2 Package Contents
Your Ring Video Doorbell 2 box should include:
- Ring Video Doorbell 2 unit
- Two interchangeable faceplates (satin nickel and Venetian bronze)
- Mounting bracket
- Screws and anchors
- Level tool
- Wire nuts
- Security screw and wrench
- User guide
Ring Chime Package Contents
The Ring Chime box includes:
- Ring Chime unit
- Power adapter
- User guide
Check Your Existing Doorbell Wiring
The Ring Video Doorbell 2 is designed to work with existing doorbell wiring. But not all homes are compatible. Here’s how to check:
Use a voltage tester to measure the voltage at your current doorbell. Ring recommends a transformer that outputs between 16 and 24 volts AC. If your voltage is below 16V, the doorbell may not charge properly or could malfunction. If it’s above 24V, you risk damaging the device.
If you don’t have a voltage tester, you can usually find the transformer near your doorbell chime inside the house or in the basement. Look for a small black box labeled with voltage info. If you’re unsure, consult an electrician.
Also, make sure your Wi-Fi signal is strong at the doorbell location. Weak Wi-Fi can cause lag, dropped video, or failed recordings. If needed, consider a Wi-Fi extender.
Step 1: Download and Set Up the Ring App
The Ring app is your control center for all Ring devices. It guides you through installation, settings, and monitoring.
Download the App
Go to the App Store (iOS) or Google Play Store (Android) and search for “Ring.” Download and install the free Ring app.
Create or Log In to Your Account
Open the app and either create a new account or log in if you already have one. You’ll need a valid email and phone number.
Add Your Device
Tap the three-line menu icon in the top-left corner, then select “Set Up a Device.” Choose “Doorbells” and then “Ring Video Doorbell 2.” The app will prompt you to scan the QR code on the back of your doorbell or enter the serial number manually.
Once added, the app will guide you through the next steps—mounting, wiring, and connecting to Wi-Fi.
Step 2: Turn Off Power and Remove Old Doorbell
Safety first! Always turn off power before working with electrical wiring.
Turn Off the Circuit Breaker
Locate your home’s electrical panel and turn off the breaker that controls your doorbell. If you’re unsure which one it is, turn off the main breaker to be safe.
Remove the Old Doorbell
Use your screwdriver to remove the screws holding the old doorbell to the wall. Gently pull the unit away and disconnect the wires. Note which wire goes where—usually, one is labeled “Front” and the other “Trans.” If they’re not labeled, take a photo for reference.
Check Wire Length
Make sure the wires are long enough to reach the new mounting bracket. If they’re too short, you may need to strip a bit more insulation or use wire extenders.
Step 3: Install the Mounting Bracket
The mounting bracket ensures your Ring doorbell is secure and properly angled for optimal video and motion detection.
Position the Bracket
Hold the mounting bracket against the wall where you want to install the doorbell. Use the included level tool to make sure it’s straight. Mark the screw holes with a pencil.
Drill Pilot Holes (Optional)
If you’re mounting into brick, stucco, or concrete, use a drill to create pilot holes. Insert the plastic anchors that came with the kit.
Secure the Bracket
Use the provided screws to attach the bracket to the wall. Make sure it’s tight and level.
Connect the Wires
Thread the doorbell wires through the center hole of the bracket. Loosen the terminal screws on the back of the Ring doorbell and connect the wires. It doesn’t matter which wire goes to which terminal—Ring’s design is polarity-independent.
Tighten the screws to secure the wires. Then, tuck any excess wire back into the wall.
Step 4: Attach the Ring Video Doorbell 2
Now it’s time to mount the doorbell itself.
Snap the Doorbell onto the Bracket
Align the doorbell with the mounting bracket and press it firmly until it clicks into place.
Secure with the Security Screw
Use the included security screw and wrench to lock the doorbell in place. This prevents theft and tampering.
Attach the Faceplate
Choose your preferred faceplate color and snap it onto the front of the doorbell.
Step 5: Turn Power Back On and Test
With everything connected, it’s time to restore power and see if the doorbell powers up.
Restore Power
Go back to your electrical panel and turn the breaker back on.
Check the Doorbell Light
The Ring Video Doorbell 2 has a light ring on the front. When powered, it should glow solid white. If it doesn’t light up, double-check your wiring and voltage.
Open the Ring App
The app should detect that the doorbell is online. Follow the prompts to complete setup.
Step 6: Connect to Wi-Fi and Complete Setup
Now that the doorbell is powered, it’s time to connect it to your home network.
Select Your Wi-Fi Network
In the Ring app, choose your Wi-Fi network from the list. Enter your password when prompted. The app will attempt to connect.
Wait for Connection
This may take a minute or two. The light ring will blink white during the process. Once connected, it will turn solid white.
Test the Connection
Tap “Test Connection” in the app. You should see a live video feed from your doorbell. If the video is choppy or fails to load, your Wi-Fi signal may be weak. Consider moving your router or using a Wi-Fi extender.
Adjust Settings
Customize your preferences:
- Motion zones: Define areas where you want motion alerts.
- Motion sensitivity: Adjust how sensitive the sensor is.
- Recording options: Choose whether to record all motion or only when the doorbell is pressed.
- Notifications: Set up push alerts for your phone.
Step 7: Install and Set Up the Ring Chime
The Ring Chime lets you hear doorbell alerts inside your home—even if your phone is on silent.
Plug in the Chime
Find a power outlet near your router or in a central location. Plug in the Ring Chime using the included power adapter.
Open the Ring App
Go to the menu and select “Set Up a Device.” Choose “Chimes” and then “Ring Chime.”
Pair the Chime
The app will search for the Chime. When found, follow the prompts to connect it to your Wi-Fi network. This may take a few minutes.
Test the Sound
Once connected, tap “Test Chime” in the app. You should hear a sound from the device. If not, check the volume settings or try a different outlet.
Customize Chime Tones
You can choose from several built-in tones or upload your own. You can also set different tones for different doorbells if you have multiple Ring devices.
Adjust Volume and Settings
Use the app to set the volume level and choose whether the Chime rings for motion, doorbell presses, or both.
Step 8: Final Testing and Optimization
Before you call it a day, make sure everything works as expected.
Test the Doorbell Press
Press the button on your Ring doorbell. You should see a live video feed in the app, hear the Chime (if nearby), and receive a push notification.
Test Motion Detection
Walk in front of the doorbell to trigger motion. Check that you get an alert and that the video records properly.
Check Night Vision
Turn off the lights or wait for nighttime. The doorbell should switch to night vision mode automatically. Test the video quality in low light.
Verify Two-Way Talk
Press and hold the talk button in the app while someone is at the door. You should be able to hear and speak clearly.
Troubleshooting Common Issues
Even with careful installation, you might run into a few hiccups. Here’s how to fix the most common problems.
Doorbell Won’t Power On
- Check that the breaker is on.
- Verify wiring connections are tight.
- Test voltage at the terminals—should be 16–24V AC.
- Try a different transformer if voltage is low.
Weak or No Wi-Fi Signal
- Move your router closer or use a Wi-Fi extender.
- Ensure the doorbell is within 100 feet of the router.
- Avoid placing the doorbell behind metal doors or thick walls.
Chime Not Ringing
- Make sure the Chime is plugged in and connected to Wi-Fi.
- Check that it’s set to ring for doorbell presses in the app.
- Test with a different outlet.
Video Lag or Poor Quality
- Ensure your internet speed is at least 2 Mbps upload.
- Reduce motion sensitivity to prevent overloading the system.
- Restart the doorbell by removing and reattaching it.
App Not Connecting to Doorbell
- Restart your phone and the Ring app.
- Remove and re-add the device in the app.
- Reset the doorbell by holding the orange button for 20 seconds.
Tips for Long-Term Use
To get the most out of your Ring Video Doorbell 2 and Chime, follow these best practices:
- Update firmware regularly: The Ring app will notify you when updates are available. These improve performance and security.
- Clean the lens monthly: Use a soft, dry cloth to wipe the camera lens and motion sensor. Dust and dirt can block the view.
- Check battery level (if using battery mode): The Ring Video Doorbell 2 can run on battery, but if wired, it charges continuously. Still, check the app for power status.
- Use a strong Wi-Fi password: This prevents unauthorized access to your network and devices.
- Enable two-factor authentication: Add an extra layer of security to your Ring account.
Conclusion
Installing your Ring Video Doorbell 2 with Chime is a straightforward process that can significantly boost your home’s security and convenience. By following this guide, you’ve learned how to safely mount the doorbell, connect it to your wiring and Wi-Fi, pair it with the Ring app, and set up the Chime for indoor alerts.
Remember to check compatibility, use the right tools, and test everything thoroughly. With proper installation and regular maintenance, your Ring devices will provide reliable performance for years to come.
Now, sit back, relax, and enjoy the peace of mind that comes with knowing you’ll always see who’s at your door—whether you’re home or away.