This guide walks you through the complete installation of the Ring Video Doorbell Plus, from unboxing to final setup. Whether you’re replacing an old doorbell or installing one for the first time, you’ll get clear, beginner-friendly instructions to ensure a secure and reliable connection.
Key Takeaways
- Check compatibility first: Ensure your existing doorbell wiring and voltage meet Ring’s requirements to avoid damage or poor performance.
- Gather the right tools: You’ll need a screwdriver, drill (optional), level, and smartphone with the Ring app installed.
- Turn off power safely: Always shut off the circuit breaker before working with electrical wiring to prevent shocks.
- Use the mounting bracket correctly: Proper alignment ensures optimal camera angle and motion detection coverage.
- Connect to Wi-Fi during setup: A strong 2.4GHz network is essential for smooth video streaming and alerts.
- Test motion zones and alerts: Customize settings in the app to reduce false alarms and focus on important activity.
- Troubleshoot common issues: If the doorbell doesn’t power on or connect, check wiring, Wi-Fi, and app permissions.
How to Install Ring Video Doorbell Plus: A Complete Step-by-Step Guide
So, you’ve decided to upgrade your home security with the Ring Video Doorbell Plus—great choice! This smart doorbell offers 1080p HD video, two-way audio, advanced motion detection, and seamless integration with other Ring devices. Whether you’re replacing an old mechanical doorbell or installing one for the first time, this guide will walk you through every step of the process.
By the end of this guide, you’ll have your Ring Video Doorbell Plus securely mounted, connected to your Wi-Fi, and ready to send real-time alerts to your phone. We’ll cover everything from checking compatibility and gathering tools to troubleshooting common issues. No electrical degree required—just follow along, take your time, and you’ll have a professional-looking installation in under an hour.
Let’s get started!
What’s in the Box?
Before you begin, let’s make sure you have all the components that come with your Ring Video Doorbell Plus. Here’s what should be included:
- Ring Video Doorbell Plus unit
- Mounting bracket (angled and flat options)
- Screws and anchors
- Wire nuts
- Security screw and tool
- User guide and quick start card
It’s a good idea to lay everything out on a clean surface so you can easily access each part during installation. If anything is missing, contact Ring customer support right away.
Tools You’ll Need
You don’t need a full toolbox, but having the right tools will make the job much easier. Here’s what we recommend:
- Phillips-head screwdriver
- Drill with a 3/16” drill bit (optional, for new installations)
- Level (to ensure the doorbell is straight)
- Smartphone or tablet with the Ring app installed
- Voltage tester (optional, but helpful for safety)
- Ladder (if your doorbell is high up)
Most of these are common household items. If you don’t have a drill, you can often mount the bracket using just screws and a screwdriver, especially if you’re replacing an existing doorbell.
Step 1: Check Compatibility
Before you start drilling or disconnecting wires, it’s crucial to confirm that your home is compatible with the Ring Video Doorbell Plus. This model is designed to work with existing doorbell wiring, so let’s make sure yours meets the requirements.
Electrical Requirements
The Ring Video Doorbell Plus requires a power source with the following specs:
- Voltage: 16–24 volts AC
- Frequency: 50–60 Hz
- Minimum transformer rating: 10VA (volt-amperes)
Most modern doorbells use a transformer that meets these standards, but older homes may have lower voltage. If your current doorbell is very old or rarely rings, the wiring might not provide enough power.
How to Test Your Doorbell Voltage
If you’re unsure about your voltage, you can test it with a multimeter or a non-contact voltage tester. Here’s how:
- Turn off the power at the circuit breaker.
- Remove the existing doorbell button.
- Carefully disconnect the two wires.
- Set your multimeter to AC voltage and touch the probes to the wire ends.
- Turn the power back on and check the reading.
If the voltage is below 16V, you may need to upgrade your transformer. Ring sells a compatible 16V transformer if needed.
Wi-Fi Requirements
Your doorbell needs a stable Wi-Fi connection to function. Here’s what you need:
- Network type: 2.4GHz Wi-Fi (the Ring Video Doorbell Plus does not support 5GHz)
- Signal strength: At least -60 dBm at the installation location
- Internet speed: Minimum 2 Mbps upload speed recommended
Use a Wi-Fi analyzer app (like NetSpot or Wi-Fi Analyzer) to check signal strength at your door. If it’s weak, consider installing a Wi-Fi extender or mesh system.
Step 2: Turn Off the Power
Safety first! Working with electrical wiring can be dangerous if the power is still on. Here’s how to shut it off safely:
Locate Your Circuit Breaker
Most doorbells are connected to a dedicated circuit, often labeled “doorbell,” “chime,” or “front door.” If you can’t find it, turn off the main breaker to be safe.
Test the Power
After turning off the breaker, go back to your doorbell and press the button. If it doesn’t ring, the power is off. For extra safety, use a non-contact voltage tester on the wires to confirm no current is flowing.
Never skip this step—even low-voltage systems can cause shocks or damage your device.
Step 3: Remove the Old Doorbell (If Applicable)
If you’re replacing an existing doorbell, you’ll need to remove it first.
Unscrew the Old Button
Use your screwdriver to remove the screws holding the old doorbell in place. Gently pull it away from the wall.
Disconnect the Wires
You’ll see two wires connected to the back. Loosen the screws or pull out the wires (depending on the type). Don’t let them fall back into the wall—tape them to the wall or hold them with a clip.
Patch the Wall (Optional)
If the old doorbell left a large hole or damaged the wall, use spackle or wall filler to patch it. Let it dry before proceeding.
Step 4: Install the Mounting Bracket
The mounting bracket is what holds your Ring doorbell securely in place. Ring includes two options: a flat bracket and an angled one (15° or 30°). Use the angled bracket if you want a better view of your walkway or if your door is recessed.
Choose the Right Bracket
Hold each bracket up to the wall to see which gives the best camera angle. The goal is to have the camera pointed at your front walk or driveway, not straight ahead.
Mark the Screw Holes
Place the bracket where you want to install it. Use a pencil to mark the screw holes. Use a level to make sure the bracket is straight—crooked doorbells look unprofessional and can affect motion detection.
Drill Pilot Holes (If Needed)
If you’re installing on brick, stucco, or concrete, drill pilot holes using a 3/16” bit. For wood or siding, you can usually screw directly in.
Secure the Bracket
Insert wall anchors if needed, then screw the bracket into place. Make sure it’s tight and doesn’t wobble.
Step 5: Connect the Wires
Now it’s time to connect the doorbell to your home’s wiring.
Strip the Wire Ends (If Necessary)
If the wire ends are frayed or too short, use wire strippers to expose about 1/4 inch of copper. Be careful not to cut the wire.
Attach the Wires to the Doorbell
The Ring Video Doorbell Plus has two terminals labeled “Front” and “Trans.” It doesn’t matter which wire goes where—just connect one wire to each terminal and tighten the screws.
Use Wire Nuts for Extra Security (Optional)
For added safety, you can twist the wires together and cover them with a wire nut before attaching to the doorbell. This prevents loose connections.
Step 6: Attach the Doorbell to the Bracket
With the wires connected, it’s time to mount the doorbell.
Slide the Doorbell Into Place
Align the doorbell with the bracket and gently slide it down until it clicks into place.
Secure with the Security Screw
Use the included security screw and tool to lock the doorbell to the bracket. This prevents theft and ensures it stays in place.
Step 7: Turn the Power Back On
Go back to your circuit breaker and turn the power back on. The doorbell should light up, indicating it’s receiving power.
If the light doesn’t come on, double-check your wiring and breaker. If it still doesn’t work, refer to the troubleshooting section below.
Step 8: Set Up the Ring App
Now that the hardware is installed, it’s time to configure the software.
Download the Ring App
If you haven’t already, download the Ring app from the App Store (iOS) or Google Play (Android). Create an account or log in.
Add a New Device
Open the app and tap the “+” icon to add a new device. Select “Doorbells” and then “Ring Video Doorbell Plus.”
Scan the QR Code
The app will ask you to scan the QR code on the back of your doorbell. Hold your phone steady until it recognizes the code.
Connect to Wi-Fi
Follow the prompts to connect your doorbell to your 2.4GHz Wi-Fi network. Enter your password carefully—typos are a common cause of connection failures.
Complete the Setup
The app will guide you through naming your doorbell, setting up motion zones, and enabling alerts. Take your time to customize these settings to your preferences.
Step 9: Test the Doorbell
Once setup is complete, test everything to make sure it’s working properly.
Test the Video Feed
Open the app and tap “Live View” to see the camera feed. Check for clarity, lighting, and angle.
Test Two-Way Audio
Speak into your phone and listen for audio from the doorbell. Ask someone to stand at the door and test the reverse.
Test Motion Alerts
Walk in front of the doorbell to trigger a motion alert. Check that you receive a notification on your phone.
Test the Doorbell Button
Press the button on the doorbell. You should hear a chime (if connected to a chime kit) and receive a notification.
Step 10: Customize Settings
Now that everything is working, take a few minutes to fine-tune your settings.
Adjust Motion Zones
In the app, go to Device Settings > Motion Settings > Motion Zones. Draw zones to focus on your walkway and ignore areas like busy streets.
Set Alert Schedules
You can schedule when you receive alerts—for example, only during nighttime hours.
Enable People-Only Mode
This feature uses AI to detect only human movement, reducing false alarms from cars or animals.
Link to Other Ring Devices
If you have Ring cameras, lights, or alarms, link them for a complete security system.
Troubleshooting Common Issues
Even with careful installation, you might run into problems. Here are solutions to the most common issues.
Doorbell Won’t Power On
- Check that the breaker is on.
- Verify wire connections are tight.
- Test voltage with a multimeter.
- Try a different transformer if voltage is low.
Wi-Fi Connection Fails
- Ensure you’re using 2.4GHz Wi-Fi.
- Move your router closer or use a Wi-Fi extender.
- Restart your router and doorbell.
- Re-enter the Wi-Fi password carefully.
Video is Blurry or Laggy
- Check your internet speed.
- Reduce video quality in the app if needed.
- Ensure the lens is clean.
Motion Alerts Are Too Sensitive
- Adjust motion zones.
- Enable People-Only Mode.
- Lower motion sensitivity in settings.
Doorbell Chime Doesn’t Ring
- Make sure the chime is compatible.
- Check wiring to the chime unit.
- Use the Ring Chime or Chime Pro for wireless alerts.
Final Tips for a Successful Installation
- Take your time: Rushing can lead to mistakes. Follow each step carefully.
- Keep the app updated: Ring frequently releases updates with new features and bug fixes.
- Clean the lens regularly: Dust and dirt can affect video quality.
- Check battery (if using optional battery pack): The Ring Video Doorbell Plus is wired, but you can add a battery for backup.
- Share access with family: Add users in the app so everyone can receive alerts.
Conclusion
Installing the Ring Video Doorbell Plus is a smart way to enhance your home security, and with this guide, you’ve done it safely and correctly. From checking compatibility and turning off the power to connecting to Wi-Fi and customizing settings, every step has been designed to ensure a smooth, stress-free experience.
Remember, the key to a successful installation is preparation and attention to detail. Don’t skip the safety steps, and always double-check your connections. Once everything is set up, you’ll enjoy peace of mind knowing you can see, hear, and speak to anyone at your door—no matter where you are.
If you run into any issues, Ring’s customer support is helpful and responsive. And don’t forget to explore the full range of Ring devices to build a complete smart home security system.
Now go enjoy your new doorbell—and maybe wave at the camera when you get your first alert!