Confused about which Ring Doorbell model you own? This guide walks you through easy ways to identify your device—by physical design, app settings, packaging, and more. You’ll know your Ring Doorbell in minutes, whether it’s a Ring Video Doorbell, Pro, Elite, or battery-powered version.
Key Takeaways
- Check the Ring app: The easiest way to identify your Ring Doorbell is through the Ring app’s device settings, where the model name is clearly listed.
- Look at the physical design: Ring Doorbells have distinct shapes, button placements, and LED colors that help differentiate models like the Ring Video Doorbell (1st–4th gen), Pro, and Elite.
- Review the original packaging: The box your Ring came in will have the full model name and number, such as “Ring Video Doorbell 3 Plus” or “Ring Doorbell Pro 2.”
- Use the serial number: Every Ring device has a unique serial number printed on the back or inside the battery compartment. You can enter this in Ring’s support tools to confirm your model.
- Compare key features: Knowing features like pre-roll, color night vision, or wired vs. battery power helps narrow down your model quickly.
- Contact Ring Support: If you’re still unsure, Ring’s customer service can identify your device using your account or serial number.
- Keep your model info handy: Once identified, save your model name and number for future support, updates, or accessory purchases.
How to Know Which Ring Doorbell I Have
So you’ve got a Ring Doorbell installed at your front door—great choice! But now you’re wondering, “Which Ring Doorbell do I actually have?” Maybe you’re trying to buy a replacement battery, download the right firmware update, or troubleshoot a connectivity issue. Or perhaps you’re selling your old home and need to list the exact model. Whatever the reason, identifying your Ring Doorbell model doesn’t have to be confusing.
In this complete guide, we’ll walk you through seven reliable methods to determine which Ring Doorbell you own. Whether you’re tech-savvy or just getting started with smart home devices, these steps are simple, fast, and designed for everyday users. By the end, you’ll know your Ring model by heart—and be ready to get the most out of your device.
Let’s dive in.
Method 1: Check the Ring App (The Easiest Way)
The fastest and most accurate way to identify your Ring Doorbell is through the official Ring app. This method works whether your doorbell is currently online or offline, as long as it’s linked to your Ring account.
Step 1: Open the Ring App
Launch the Ring app on your smartphone or tablet. Make sure you’re logged into the account associated with your doorbell. If you have multiple Ring devices, the app will show them all on the home screen.
Visual guide about How to Know Which Ring Doorbell I Have
Image source: wiringall.com
Step 2: Tap on Your Doorbell
From the home screen, tap on the device icon that represents your doorbell. It might show a live feed or a snapshot, depending on your settings.
Step 3: Go to Device Settings
Once you’re in the live view or snapshot screen, look for the gear icon (⚙️) in the top-right corner. Tap it to open the device settings menu.
Step 4: Find the Model Name
Scroll down until you see a section labeled “Device Health” or “About.” Here, you’ll find the full model name—such as “Ring Video Doorbell 3,” “Ring Doorbell Pro 2,” or “Ring Video Doorbell Wired.” This is the most reliable source of truth.
Pro Tip: Take a Screenshot
Once you’ve found your model name, take a screenshot or write it down. This will save you time if you ever need to contact support or buy accessories.
Why This Method Works
The Ring app pulls device information directly from Ring’s servers, so it’s always up to date. Even if your doorbell has been renamed (like “Front Door” or “Mom’s House”), the underlying model name remains accurate.
Method 2: Examine the Physical Design
If you don’t have your phone handy or your app isn’t working, you can identify your Ring Doorbell just by looking at it. Ring has released several models over the years, and each has a distinct look.
Step 1: Look at the Shape and Size
Ring Doorbells come in different shapes:
- Rectangular with rounded corners: This is the classic design used by the Ring Video Doorbell (1st–4th gen), Ring Video Doorbell 2, 3, 3 Plus, and 4.
- Square with a flat front: The Ring Doorbell Pro and Pro 2 have a more compact, square design with a sleek, modern look.
- Wide and flat with a metal faceplate: The Ring Doorbell Elite has a wider, industrial-style design meant for professional installations.
- Small and compact with a single button: The Ring Video Doorbell Wired is slim and minimal, often used as a budget-friendly option.
Step 2: Check the Button and LED Light
The doorbell button and LED ring are key identifiers:
- Ring Video Doorbell (1st gen): Has a large, circular button with a blue LED ring that lights up when pressed.
- Ring Video Doorbell 2: Similar to the 1st gen but with improved video quality. The LED is still blue.
- Ring Video Doorbell 3 / 3 Plus: Features a two-tone design—black top, white bottom. The LED is blue and may flash during setup.
- Ring Video Doorbell 4: Same design as the 3/3 Plus, but with color pre-roll (a few seconds of video before the button is pressed). The LED is blue.
- Ring Doorbell Pro: Has a small, rectangular button with a white LED that glows when active.
- Ring Doorbell Pro 2: Similar to the Pro, but with improved motion detection and color night vision. The LED is white.
- Ring Doorbell Elite: No physical button—uses motion sensors and app alerts. The LED is white and located at the top.
- Ring Video Doorbell Wired: Small button with a blue LED. No battery compartment—fully wired.
Step 3: Look for a Battery Compartment
Most Ring Doorbells are battery-powered and have a removable faceplate or battery door on the back:
- Battery models: Ring Video Doorbell (1st–4th gen), Ring Video Doorbell 2, 3, 3 Plus, 4, and the Ring Video Doorbell Wired (which uses a rechargeable battery but is hardwired for power).
- Hardwired only: Ring Doorbell Pro, Pro 2, and Elite do not have removable batteries. They must be connected to existing doorbell wiring.
Step 4: Check for a Microphone and Speaker
All Ring Doorbells have a microphone and speaker for two-way talk, but their placement varies:
- Top-mounted mic: Found on Ring Video Doorbell 3, 3 Plus, and 4.
- Side or bottom mic: On older models like the 1st and 2nd gen.
- Pro models: Have a front-facing mic and speaker for clearer audio.
Pro Tip: Compare Side by Side
If you’re still unsure, visit Ring’s official website and compare images of each model. The differences in size, color, and button layout are usually obvious once you see them side by side.
Method 3: Check the Original Packaging
If you still have the box your Ring Doorbell came in, this is one of the most straightforward ways to identify your model.
Step 1: Look for the Model Name on the Box
The front of the box typically displays the full product name in large print. For example:
- “Ring Video Doorbell 3 Plus”
- “Ring Doorbell Pro 2”
- “Ring Video Doorbell Wired”
Step 2: Check the Side or Back Panel
The side or back of the box often includes a barcode, model number, and technical specifications. Look for labels like:
- “Model: B08N5NQZ6W” (Ring Video Doorbell 3)
- “Model: B08PGLQZ6W” (Ring Doorbell Pro 2)
Step 3: Match the Serial Number
The box may also list the serial number, which matches the one on your device. This can help confirm the model if you’re unsure.
Pro Tip: Keep the Box for Resale
If you plan to sell your Ring Doorbell later, keeping the original box adds value and makes it easier for buyers to verify the model.
Method 4: Use the Serial Number
Every Ring Doorbell has a unique serial number printed on the device. You can use this number to identify your model through Ring’s support tools.
Step 1: Locate the Serial Number
The serial number is usually found in one of these places:
- On the back of the device: Remove the doorbell from the mounting bracket and look for a sticker with a long alphanumeric code.
- Inside the battery compartment: For battery-powered models, open the battery door and check the interior label.
- On the bottom edge: Some models have the serial number printed along the bottom rim.
Step 2: Enter the Serial Number Online
Go to Ring’s official support page and use their “Find My Device” tool or contact customer service. Provide the serial number, and they’ll tell you the exact model.
Step 3: Cross-Reference with Model Lists
You can also search the serial number prefix online. For example:
- Serials starting with “5X” often belong to Ring Video Doorbell 3 or 4.
- “6X” may indicate a Ring Doorbell Pro 2.
- “7X” could be a Ring Doorbell Elite.
Pro Tip: Take a Photo of the Serial Number
Snap a clear photo of the serial number label. This makes it easy to share with support or reference later.
Method 5: Compare Key Features
If you remember certain features of your doorbell, you can use them to narrow down the model.
Step 1: Does It Have Pre-Roll?
Pre-roll captures a few seconds of video before the doorbell is pressed. Only certain models have this:
- Yes: Ring Video Doorbell 3 Plus, Ring Video Doorbell 4, Ring Doorbell Pro 2.
- No: Ring Video Doorbell (1st gen), Ring Video Doorbell 2, Ring Doorbell Pro, Ring Doorbell Elite.
Step 2: Is It Battery or Wired?
This is a major differentiator:
- Battery-powered: Ring Video Doorbell (1st–4th gen), Ring Video Doorbell 2, 3, 3 Plus, 4.
- Hardwired only: Ring Doorbell Pro, Pro 2, Elite.
- Wired with battery backup: Ring Video Doorbell Wired (uses a rechargeable battery but connects to power wires).
Step 3: Does It Have Color Night Vision?
Color night vision is a newer feature:
- Yes: Ring Doorbell Pro 2, Ring Video Doorbell 4.
- No: Older models like the 1st gen, 2, 3, and 3 Plus only have black-and-white night vision.
Step 4: What’s the Video Resolution?
Video quality varies by model:
- 720p HD: Ring Video Doorbell (1st gen).
- 1080p HD: Ring Video Doorbell 2, 3, 3 Plus, Wired.
- 1536p HD+: Ring Doorbell Pro, Pro 2, Elite.
Pro Tip: Use a Feature Checklist
Make a quick list of your doorbell’s features and compare it to Ring’s product comparison chart on their website.
Method 6: Contact Ring Support
If all else fails, Ring’s customer support team can help you identify your device.
Step 1: Gather Your Information
Have the following ready:
- Your Ring account email
- Serial number (if available)
- Photos of the device
- Description of features
Step 2: Reach Out via App or Website
Open the Ring app, go to “Help & Support,” and start a chat. Alternatively, visit support.ring.com and submit a request.
Step 3: Ask for Model Confirmation
Politely ask the agent to confirm your Ring Doorbell model based on your account or serial number. They can usually do this in minutes.
Pro Tip: Use Live Chat for Faster Help
Live chat is often quicker than email. Support agents are trained to help with device identification.
Method 7: Check Your Purchase Receipt or Email
If you bought your Ring Doorbell new, your receipt or confirmation email will list the exact model.
Step 1: Search Your Email
Look for emails from Ring, Amazon, Best Buy, or other retailers. Search terms like “Ring Doorbell order” or “purchase confirmation.”
Step 2: Review the Product Name
The email will typically include the full product title, such as “Ring Video Doorbell 3 Plus (2021 Release).”
Step 3: Check Your Bank or Credit Card Statement
If you can’t find the email, check your bank statement. The charge may include the model name or SKU.
Pro Tip: Save Digital Receipts
Forward important receipts to a dedicated folder or cloud storage for easy access later.
Troubleshooting: What If I Still Can’t Identify My Ring Doorbell?
Sometimes, even after trying all these methods, you might still be unsure. Here’s what to do:
Issue: The App Shows a Generic Name
If your doorbell is listed as “Doorbell” or “Front Door” without a model name, go to Device Settings > About. The model should still appear there.
Issue: The Serial Number Is Worn Off
If the serial number is faded or damaged, contact Ring Support with photos of the device. They may be able to help based on design and features.
Issue: The Device Is Secondhand or Refurbished
If you bought your Ring Doorbell used, the original owner may have removed the model info. Try resetting the device and setting it up as new—this often reveals the model during setup.
Issue: Multiple Devices on One Account
If you have several Ring devices, make sure you’re checking the right one. Tap each device in the app to verify its model.
Why Knowing Your Ring Doorbell Model Matters
Identifying your Ring Doorbell isn’t just about curiosity—it’s essential for:
- Buying the right accessories: Batteries, mounts, and chimes are model-specific.
- Getting accurate support: Technicians need to know your model to troubleshoot effectively.
- Installing updates: Firmware updates are tailored to each device.
- Selling or upgrading: Buyers want to know exactly what they’re getting.
- Maximizing features: Some models have advanced settings like motion zones or person detection.
Final Thoughts
Now that you know how to identify which Ring Doorbell you have, you’re equipped to get the most out of your smart home security system. Whether you use the app, check the box, or call support, there’s always a way to find your model.
Remember: the Ring app is your best friend—it’s fast, accurate, and always up to date. But if you’re away from your phone, the physical design and serial number are reliable backups.
Once you’ve confirmed your model, jot it down or save it in your phone. You’ll thank yourself later when it’s time to replace a battery, upgrade, or get help.
Stay safe, stay smart, and enjoy your Ring Doorbell!