Confused about which Ring Doorbell you have? This guide walks you through simple methods—like checking the Ring app, examining the device, and comparing design features—to help you identify your model fast. Whether it’s a Ring Video Doorbell, Pro, or Battery, we’ve got you covered.
Key Takeaways
- Step-by-step: Easy to follow instructions
How to Know Which Ring Doorbell You Have
So, you’ve got a Ring Doorbell installed at your front door—great choice! But now you’re wondering: Which model do I actually have? Maybe you’re trying to buy a replacement part, upgrade your setup, or troubleshoot an issue. Whatever the reason, knowing your exact Ring Doorbell model is essential.
Don’t worry—you’re not alone. Many Ring users get confused because the devices look similar, and the branding can be a bit tricky. Ring has released several versions over the years, including the original Ring Video Doorbell, Ring Doorbell 2, Ring Doorbell 3, Ring Doorbell 4, Ring Video Doorbell Pro, Ring Video Doorbell Pro 2, Ring Video Doorbell Wired, Ring Video Doorbell Battery, and more.
The good news? Figuring out which one you have is easier than you think. In this guide, we’ll walk you through seven reliable methods to identify your Ring Doorbell model—from checking the app to examining the hardware. By the end, you’ll know exactly what you’re working with.
Let’s get started!
Method 1: Check the Ring App (The Fastest Way)
The quickest and most accurate way to find out which Ring Doorbell you have is by using the Ring app on your smartphone or tablet. The app stores detailed information about every device linked to your account.
Step 1: Open the Ring App
Launch the Ring app on your iOS or Android device. Make sure you’re logged into the account associated with your doorbell.
Step 2: Go to Device Settings
Tap the three horizontal lines (menu icon) in the top-left corner. Then, select Devices from the menu. You’ll see a list of all your Ring devices—cameras, doorbells, alarms, etc.
Step 3: Select Your Doorbell
Tap on your doorbell from the list. This will open the device dashboard with live view, motion settings, and more.
Step 4: Access Device Health
Scroll down and tap Device Health. Here, you’ll find key details like battery level, Wi-Fi signal strength, and—most importantly—the model name and number.
For example, you might see “Ring Video Doorbell (2nd Gen)” or “Ring Video Doorbell Pro 2.” This is your official model identification.
Pro Tip:
If you have multiple Ring devices, make sure you’re selecting the correct doorbell. The app shows each device with a thumbnail image, so you can visually confirm it’s the right one.
Method 2: Look at the Device Label
If you can access your doorbell—either by removing it from the wall or looking at the back—you’ll find a label with the model number. This is especially helpful if your phone isn’t nearby or the app isn’t working.
Step 1: Remove the Doorbell (If Needed)
For battery-powered models like the Ring Doorbell 2, 3, or 4, you’ll need to remove the faceplate to access the battery compartment. Use the security screw (usually a star-shaped Torx screw) and a compatible screwdriver to gently pry it off.
For wired models like the Ring Doorbell Pro or Wired, you may need to unscrew the entire unit from the mounting bracket. Be careful not to damage the wires.
Step 2: Locate the Label
Once the faceplate is off, look inside the battery compartment or on the back of the device. You should see a white or silver sticker with text and numbers.
The model number usually starts with “R” followed by letters and numbers—for example:
- R001 = Ring Video Doorbell (1st Gen)
- R002 = Ring Video Doorbell 2
- R003 = Ring Video Doorbell 3
- R004 = Ring Video Doorbell 4
- R005 = Ring Video Doorbell Pro
- R006 = Ring Video Doorbell Pro 2
- R007 = Ring Video Doorbell Wired
Step 3: Match the Model Number
Use the list above or visit Ring’s official support page to match your model number to the correct device. This method is 100% accurate and doesn’t require an internet connection.
Pro Tip:
Take a photo of the label before reassembling the doorbell. This way, you’ll have a record for future reference.
Method 3: Compare Physical Features
If you can’t access the app or remove the doorbell, you can still identify it by looking at its design. Ring has made subtle changes over the years, and each model has unique visual clues.
Step 1: Examine the Shape and Size
The original Ring Video Doorbell (1st Gen) is rectangular with rounded corners and a relatively thick profile. It’s larger than later models and has a prominent front-facing LED ring.
The Ring Doorbell 2 is slightly smaller and more streamlined. It also has a front LED ring, but the overall design is more compact.
The Ring Doorbell 3 and 3 Plus are similar in size to the Doorbell 2 but feature a removable battery pack and improved camera quality.
The Ring Doorbell 4 has a sleeker design with a wider field of view and a built-in rechargeable battery. It also has a front LED ring that lights up when someone approaches.
The Ring Video Doorbell Pro and Pro 2 are more compact and rectangular, designed to fit into existing doorbell chime boxes. They lack a front LED ring and instead have a small status light on the front.
The Ring Video Doorbell Wired is the smallest model, resembling a slim security camera. It has no battery compartment and must be hardwired.
Step 2: Check the Button and Camera Placement
The doorbell button is a key identifier. On battery models, the button is usually centered and surrounded by an LED ring. On the Pro models, the button is smaller and located near the bottom.
The camera lens position also varies. On the original and Doorbell 2, the lens is centered. On the Doorbell 3 and 4, it’s slightly offset to allow for a wider angle.
Step 3: Look at the Color Options
Ring offers different finishes, which can help narrow it down:
- Satin Nickel: Available on most models.
- Polished Brass: Common on older models like the original and Doorbell 2.
- Oil-Rubbed Bronze: Found on Doorbell 3, 4, and Pro models.
- Black: Available on newer models like the Doorbell 4 and Pro 2.
Pro Tip:
Compare your doorbell to high-resolution images on Ring’s website. Look for small details like the shape of the status light or the texture of the faceplate.
Method 4: Review Your Purchase History
If you remember when you bought your doorbell, checking your purchase records can quickly tell you the model.
Step 1: Check Your Email
Search your email inbox for keywords like “Ring,” “doorbell,” or “Amazon.” Look for order confirmations or shipping notifications.
These emails usually include the full product name, such as “Ring Video Doorbell 3 (Satin Nickel)” or “Ring Video Doorbell Pro 2.”
Step 2: Log Into Your Amazon Account
If you bought your doorbell from Amazon, log into your account and go to Your Orders. Use the search bar to find “Ring” or “doorbell.”
Click on the order to see the product details. Amazon lists the exact model and often includes a photo.
Step 3: Check Other Retailers
If you purchased from Best Buy, Home Depot, or another retailer, log into your account on their website. Most keep a record of past purchases.
Pro Tip:
Save your purchase confirmation in a folder labeled “Home Security” for easy access later.
Method 5: Identify the Mounting Bracket
The mounting bracket that holds your doorbell can also give you clues about the model. Ring uses different brackets for different devices.
Step 1: Look at the Bracket Shape
The original Ring Doorbell uses a wide, flat bracket with two screw holes. It’s designed to fit over existing doorbell wiring.
The Ring Doorbell 2 and 3 use a similar bracket but with a slightly different angle to accommodate the removable battery.
The Ring Doorbell 4 uses a newer bracket with a quick-release mechanism, making it easier to remove the device for charging.
The Ring Video Doorbell Pro and Pro 2 use a compact bracket that fits inside the wall cavity, replacing the old chime box.
Step 2: Check for Branding
Some brackets have “Ring” or the model name stamped on them. Look closely at the metal or plastic parts.
Pro Tip:
If you’re replacing a bracket, take a photo of the old one and compare it to images online. This can help you confirm the model.
Method 6: Use the Ring Website
Ring’s support website has a tool that can identify your device using the serial number.
Step 1: Find Your Serial Number
The serial number is usually on the same label as the model number (inside the battery compartment or on the back). It’s a long string of numbers and letters, like “1234567890ABC.”
Step 2: Visit Ring’s Support Page
Go to support.ring.com and search for “identify my device” or “serial number lookup.”
Step 3: Enter Your Serial Number
Follow the prompts to enter your serial number. The site will display your device model, firmware version, and warranty status.
Pro Tip:
This method works even if you don’t have the app or can’t access the device. Just make sure you have the serial number handy.
Method 7: Contact Ring Support
If you’re still unsure, Ring’s customer support team can help.
Step 1: Visit the Support Page
Go to support.ring.com and click Contact Us.
Step 2: Choose Your Issue
Select “Device Setup” or “Account & Billing,” then describe your question: “I need help identifying my Ring Doorbell model.”
Step 3: Provide Your Information
You’ll need your account email, serial number, and possibly a photo of the device. A support agent will verify your identity and tell you the model.
Pro Tip:
Use live chat for faster responses. Agents are usually available 24/7.
Troubleshooting Common Issues
Sometimes, identifying your Ring Doorbell isn’t straightforward. Here are a few common problems and how to fix them.
Problem: The App Doesn’t Show the Model Name
If the Ring app only shows “Doorbell” without the model, try refreshing the device list. Tap the menu, go to Devices, and pull down to refresh. If that doesn’t work, log out and log back in.
Problem: The Label Is Worn Off
If the sticker is damaged or faded, try using the serial number instead. Even if the model number is gone, the serial number is usually still readable.
Problem: You Have a Third-Party Bracket
Some users install custom brackets. In this case, rely on the app or device label. The bracket alone won’t tell you the model.
Problem: You Can’t Remove the Doorbell
If you’re renting or don’t want to unscrew the device, use the app or purchase history. You can also take a clear photo and compare it to online images.
Why It Matters: Knowing Your Model
You might be thinking, “Does it really matter which model I have?” The answer is yes—here’s why.
Replacement Parts
Each model uses different batteries, faceplates, and mounting hardware. Buying the wrong part can waste time and money.
Firmware Updates
Ring releases updates specific to each model. Knowing your device ensures you get the right software.
Compatibility
Some features, like Pre-Roll or Advanced Motion Detection, are only available on newer models. Upgrading? Make sure your doorbell supports it.
Warranty and Support
Ring’s warranty and support services depend on the model and purchase date. Accurate identification helps you get the help you need.
Final Thoughts
Figuring out which Ring Doorbell you have doesn’t have to be a headache. With the Ring app, device labels, physical features, and a little detective work, you can identify your model in minutes.
Whether you’re troubleshooting, upgrading, or just curious, knowing your device helps you get the most out of your smart home setup. And now, you’ve got seven proven methods to do just that.
So go ahead—check your app, peek at the label, or dig up that old receipt. Your Ring Doorbell is waiting to be identified.