This guide walks you through how to link another phone to your Ring doorbell so family members or trusted friends can receive alerts and view live video. Whether you’re setting up a shared household or granting temporary access, we cover everything from app permissions to troubleshooting common connection problems.
Key Takeaways
- Multiple users can access one Ring device: You can invite family members, roommates, or caregivers to view and respond to doorbell activity using their own smartphones.
- Use the Ring app to send invitations: The primary account holder must send an invite via email or phone number through the Ring mobile app.
- Guest users need the Ring app installed: Anyone receiving access must download the free Ring app and create a Ring account to accept the invitation.
- Manage permissions carefully: You can control what actions guests can take—like viewing live video, receiving motion alerts, or speaking through the doorbell.
- Revoke access anytime: If someone no longer needs access, you can remove them instantly from the device settings.
- Ensure strong Wi-Fi for best performance: Both the doorbell and linked phones should have reliable internet connections to avoid delays or dropped alerts.
- Troubleshoot with simple steps: Common issues like failed invites or missing notifications can often be fixed by checking app updates, permissions, and network settings.
Introduction: Why Link Another Phone to Your Ring Doorbell?
Imagine you’re at work when your Ring doorbell detects motion at home. Your partner is upstairs with the baby, and your teen is walking the dog. Without shared access, only you get the alert—even though someone else might be better positioned to answer. That’s where linking another phone to your Ring doorbell comes in.
Linking another phone to your Ring doorbell allows multiple trusted people to receive real-time notifications, view live video feeds, and even speak to visitors—all from their own devices. Whether you’re managing a busy household, sharing a rental property, or want a trusted neighbor to keep an eye on things while you’re away, this feature adds convenience and security.
In this guide, we’ll walk you through the entire process—from sending an invitation to managing user permissions and troubleshooting common issues. By the end, you’ll know exactly how to link another phone to Ring doorbell safely and efficiently.
What You’ll Need Before Getting Started
Visual guide about How to Link Another Phone to Ring Doorbell
Image source: storables.com
Before you begin, make sure you have the following:
- Your Ring doorbell installed and connected: The device should already be set up and working with your primary Ring account.
- The Ring mobile app installed on your phone: Available for free on iOS and Android.
- Access to your Ring account credentials: You’ll need your login email and password.
- The email address or phone number of the person you want to invite: They’ll need this to accept the invitation.
- A stable Wi-Fi connection: Both your phone and the Ring doorbell should be connected to the internet.
Having these ready will ensure a smooth setup process.
Step 1: Open the Ring App and Log In
Start by opening the Ring app on your smartphone. If you haven’t already, download it from the App Store (iOS) or Google Play Store (Android).
Log In to Your Account
Tap “Log In” and enter your email address and password. If you’ve enabled two-factor authentication (recommended for security), complete that step as well.
Tip: If you’ve forgotten your password, tap “Forgot Password?” to reset it via email.
Once logged in, you’ll see your dashboard with all connected Ring devices. Make sure your doorbell appears and is online (indicated by a green dot or “Online” status).
Step 2: Navigate to Device Settings
Now, locate your Ring doorbell in the app.
Select Your Doorbell
Tap on the image or name of your Ring doorbell (e.g., “Front Door” or “Ring Video Doorbell Pro”). This will open the device’s live view or event history.
Access Device Settings
Look for the gear icon (⚙️) in the top-right corner of the screen. Tap it to open the device settings menu.
You’ll now see options like Motion Settings, Video Quality, Chime Pro, and more. Scroll down until you find “Shared Users” or “People” (the exact wording may vary slightly depending on your app version).
Step 3: Invite a New User
This is where you’ll send an invitation to link another phone to your Ring doorbell.
Tap “Add Person” or “Invite User”
In the Shared Users section, tap the “+ Add Person” or “Invite User” button. A new screen will appear asking for the person’s contact information.
Enter Their Email or Phone Number
Type in the email address or phone number associated with the person you want to invite. Make sure it’s accurate—this is how they’ll receive the invitation.
Example: If your spouse uses Gmail, enter their full email (e.g., [email protected]). If they prefer SMS, use their mobile number.
Choose Their Permissions
Ring allows you to customize what the new user can do. You’ll see options like:
- View Live Video: Allows them to see who’s at the door in real time.
- Receive Motion Alerts: Sends notifications when motion is detected.
- Receive Ring Alerts: Notifies them when the doorbell is pressed.
- Talk Through the Doorbell: Enables two-way audio so they can speak to visitors.
- View Event History: Lets them review past recordings and motion events.
- Manage Device Settings: Grants full control (use with caution—only for trusted users).
For most users, we recommend enabling View Live Video, Receive Motion Alerts, and Talk Through the Doorbell. Avoid giving “Manage Device Settings” unless absolutely necessary.
Send the Invitation
Once you’ve selected the permissions, tap “Send Invitation”. The person will receive an email or text with a link to accept the invite.
Note: The invitation expires after 7 days. If they don’t accept in time, you’ll need to send a new one.
Step 4: The Recipient Accepts the Invitation
Now it’s time for the other person to complete the process on their end.
They Receive the Invitation
The invited person will get a message like:
“You’ve been invited to view [Your Name]’s Ring doorbell. Tap here to accept.”
They Open the Link
They should tap the link in the email or text. This will redirect them to the Ring website or prompt them to open the Ring app.
Download the Ring App (If Needed)
If they don’t already have the Ring app, they’ll be asked to download it from the App Store or Google Play.
Create a Ring Account
They’ll need to sign up for a free Ring account using the same email or phone number you invited. They’ll enter their name, create a password, and verify their email or phone.
Tip: Encourage them to enable two-factor authentication for added security.
Accept the Invitation
Once logged in, they’ll see a notification about your invitation. Tap “Accept” to link their phone to your Ring doorbell.
After accepting, the doorbell will appear in their Ring app under “Shared Devices.”
Step 5: Test the Connection
It’s important to make sure everything is working correctly.
Send a Test Alert
Have the new user open the Ring app and tap on your doorbell. They should be able to see the live video feed.
You can also press the doorbell button yourself (or simulate motion) to trigger an alert. Both phones should receive a notification.
Try Two-Way Audio
Tap the microphone icon in the live view and speak. The person on the other phone should hear you, and vice versa.
If audio doesn’t work, check that microphone permissions are enabled in the app and on the device.
Check Event History
Go to the “Events” tab in the app. The new user should be able to scroll through past recordings and motion alerts.
If everything works, congratulations—you’ve successfully linked another phone to your Ring doorbell!
Managing Shared Users
You can add multiple people to your Ring doorbell, but it’s important to manage access wisely.
View All Shared Users
Go back to the device settings and tap “Shared Users.” You’ll see a list of everyone with access, along with their permissions.
Edit Permissions
Tap on a user’s name to change what they can do. For example, you might remove “Talk Through the Doorbell” if they no longer need it.
Remove a User
If someone moves out or no longer needs access, tap their name and select “Remove Access”. Confirm the action, and they’ll lose all permissions immediately.
Note: Removed users won’t be notified, but they’ll no longer receive alerts or see the device in their app.
Limit the Number of Users
Ring allows up to 20 shared users per device. While that’s generous, we recommend only inviting people you trust completely.
Troubleshooting Common Issues
Sometimes, linking another phone doesn’t go as smoothly as planned. Here’s how to fix the most common problems.
Invitation Not Received
If the person doesn’t get the invite:
- Check the email or phone number for typos.
- Ask them to check their spam or junk folder.
- Resend the invitation from the Ring app.
- Ensure their email provider isn’t blocking Ring messages.
Can’t Accept the Invitation
If the link doesn’t work:
- Make sure they’re using the correct email or phone number.
- Have them try opening the link in a different browser.
- Ask them to update the Ring app to the latest version.
- If the link expired, send a new invitation.
No Live Video or Alerts
If the new user can’t see the doorbell:
- Confirm they accepted the invitation and logged in.
- Check that the doorbell is online (green status in your app).
- Restart the Ring app on their phone.
- Ensure their phone has a strong internet connection.
- Verify that motion and Ring alerts are enabled in their app settings.
Audio Not Working
If two-way audio fails:
- Check microphone and speaker permissions in the app and phone settings.
- Make sure the doorbell’s volume is turned up.
- Test audio on your phone first to rule out hardware issues.
- Restart both phones and try again.
App Crashes or Freezes
If the Ring app becomes unresponsive:
- Close and reopen the app.
- Restart the phone.
- Update the app from the App Store or Google Play.
- Clear the app cache (Android) or reinstall the app (iOS/Android).
Tips for a Smooth Experience
To get the most out of shared Ring access, keep these best practices in mind:
- Use strong, unique passwords: Encourage all users to create secure accounts.
- Enable two-factor authentication: Adds an extra layer of protection.
- Keep the app updated: Regular updates improve performance and security.
- Monitor activity: Occasionally check the event history to see who’s accessing the doorbell.
- Communicate with shared users: Let them know when you’re expecting deliveries or guests.
- Use descriptive names: Label your doorbell “Front Door” or “Back Porch” to avoid confusion.
Privacy and Security Considerations
While sharing access is convenient, it’s important to protect your privacy.
- Only invite trusted individuals: Anyone with access can see who comes and goes.
- Limit permissions: Don’t give full control unless absolutely necessary.
- Review access regularly: Remove users who no longer need it.
- Be cautious with recordings: Ring stores video in the cloud (if you have a Ring Protect plan). Shared users can view these recordings.
- Disable access when traveling: If you’re away, consider temporarily removing guests or adjusting motion zones.
Conclusion: Enjoy Shared Access with Confidence
Linking another phone to your Ring doorbell is a simple yet powerful way to enhance home security and convenience. Whether you’re sharing access with a partner, teenager, or trusted neighbor, the process is straightforward and secure when done correctly.
By following this guide, you’ve learned how to link another phone to Ring doorbell—from sending invitations and setting permissions to troubleshooting issues and managing users. With the right setup, everyone in your household can stay informed and respond quickly to visitors, deliveries, or unexpected activity.
Remember to prioritize privacy, keep your app updated, and only grant access to people you trust. With these best practices, your Ring doorbell will continue to be a reliable guardian of your home—no matter who’s holding the phone.