Ordering a Ring Doorbell is simple when you know the right steps. This guide walks you through choosing the best model, placing your order online or in-store, and setting up your new smart doorbell with ease.
Key Takeaways
- Choose the right Ring Doorbell model: Compare features like battery life, video quality, and connectivity to match your home and lifestyle.
- Shop directly from Ring or trusted retailers: Buy from Ring.com, Amazon, Best Buy, or Walmart for the best prices, warranties, and fast shipping.
- Check compatibility with your door and Wi-Fi: Ensure your home setup supports the doorbell’s power and network requirements before ordering.
- Take advantage of bundles and promotions: Save money by purchasing doorbell kits that include chimes, mounts, or extra batteries.
- Set up your account before delivery: Create a Ring account and download the app to streamline installation once your device arrives.
- Track your order and prepare for installation: Know your delivery date and gather tools like a drill and screwdriver for a smooth setup.
- Contact customer support if needed: Ring offers 24/7 help via chat, phone, or community forums if you run into issues.
How to Order Ring Doorbell: A Complete Step-by-Step Guide
Welcome to your complete guide on how to order Ring Doorbell—the smart home security device that lets you see, hear, and speak to anyone at your door from anywhere. Whether you’re a first-time buyer or upgrading from an older model, this guide will walk you through every step, from choosing the right doorbell to placing your order and getting it installed. By the end, you’ll know exactly how to get your hands on a Ring Doorbell quickly, safely, and at the best price.
Ring Doorbells are more than just cameras—they’re part of a full smart home ecosystem. With motion detection, two-way audio, night vision, and cloud recording, they give you peace of mind whether you’re at home or on vacation. But before you can enjoy these features, you need to know how to order one. This guide covers everything: comparing models, checking compatibility, choosing where to buy, placing your order, and preparing for setup. Let’s get started.
Step 1: Understand the Different Ring Doorbell Models
Before you order, it’s important to know which Ring Doorbell is right for you. Ring offers several models, each with unique features, price points, and installation options. Choosing the wrong one could lead to frustration or extra costs down the line. Here’s a quick breakdown of the most popular models available in 2024.
Visual guide about How to Order Ring Doorbell
Image source: storables.com
Ring Video Doorbell (2nd Gen)
This is the most affordable option and a great entry point into smart doorbells. It features 1080p HD video, two-way talk, motion detection, and works on battery or hardwired power. It’s perfect for renters or homeowners who want basic security without a complex setup.
Ring Video Doorbell 3 and 3 Plus
These models offer improved battery life and better video quality than the 2nd Gen. The Doorbell 3 Plus includes a pre-roll feature that shows you what happened up to four seconds before motion was detected—great for catching someone approaching your door. Both support dual-band Wi-Fi (2.4GHz and 5GHz), which means faster, more reliable connections.
Ring Video Doorbell 4
The Doorbell 4 builds on the 3 Plus with color pre-roll, meaning you see full-color video of the moments before motion. It also has a quick-release battery pack for easy charging and improved night vision. This model is ideal for those who want better video clarity and don’t mind paying a bit more.
Ring Video Doorbell Pro 2
This is Ring’s premium wired doorbell. It requires existing doorbell wiring but delivers 1536p HD+ video, advanced motion zones, and 3D motion detection. It also integrates with Ring Alarm and other smart home devices. If you’re serious about home security and have the wiring, this is the top-tier choice.
Ring Video Doorbell Wired
A budget-friendly wired option that doesn’t require batteries. It offers 1080p video and all the core Ring features but lacks advanced motion detection and pre-roll. It’s a solid pick if you already have doorbell wiring and want to save money.
Ring Video Doorbell Elite
This professional-grade model is powered via Ethernet and requires professional installation. It’s designed for larger homes or commercial use, with ultra-wide viewing angles and advanced analytics. Most homeowners won’t need this, but it’s worth knowing it exists.
Tip: If you’re unsure which model to choose, ask yourself: Do I have existing doorbell wiring? Do I want color pre-roll? How important is battery life? Your answers will help narrow it down.
Step 2: Check Compatibility with Your Home
Not every Ring Doorbell will work with every home. Before you order, take a few minutes to check compatibility. This will save you time, money, and headaches later.
Check Your Doorbell Wiring
If you’re considering a wired model like the Ring Doorbell Pro 2 or Wired, you’ll need existing low-voltage doorbell wiring (typically 8–24V). Turn off power at the breaker, remove your current doorbell, and check if wires are connected. If there are no wires, you’ll need a battery-powered model or consider hiring an electrician.
Assess Your Wi-Fi Signal
Ring Doorbells rely on a strong Wi-Fi connection. Use your phone to check the signal strength near your front door. If it’s weak, consider a Wi-Fi extender or choose a model that supports 5GHz networks (like the Doorbell 3 Plus or 4), which are less prone to interference.
Measure Your Door Frame
Most Ring Doorbells come with standard mounting brackets, but if your door frame is unusually thick or made of metal, you might need an additional mounting wedge or angle kit. Ring sells these separately, so factor that into your budget.
Check Local Regulations
In some areas, there are rules about video recording, especially if your camera points toward a public sidewalk or neighbor’s property. Check local laws to ensure compliance. Ring also offers a “Privacy Zones” feature in the app to block out areas you don’t want to record.
Pro Tip: Use the Ring Compatibility Tool on Ring.com. Just enter your address and current doorbell type, and it will recommend compatible models and accessories.
Step 3: Decide Where to Buy Your Ring Doorbell
Once you’ve chosen your model, it’s time to decide where to order it. You have several options, each with pros and cons.
Buy Directly from Ring.com
Purchasing from Ring’s official website is often the best choice. You’ll get the latest models, exclusive bundles, and direct customer support. Ring also offers a 30-day return policy and a one-year limited warranty. Plus, you can sign up for Ring Protect, their cloud recording subscription, at checkout.
Shop on Amazon
Amazon is a popular choice due to fast shipping (especially with Prime), competitive pricing, and customer reviews. You can often find Ring Doorbells on sale during events like Prime Day or Black Friday. Just make sure you’re buying from an authorized seller to avoid counterfeit products.
Visit Best Buy or Walmart
These retailers offer in-store pickup, which means you can order online and grab your doorbell the same day. They also have knowledgeable staff who can answer questions. Best Buy often price-matches Amazon, and Walmart offers budget-friendly options.
Check for Bundles and Promotions
Look for bundles that include a Ring Chime, extra battery, or mounting kit. These can save you $20–$50 compared to buying items separately. Ring frequently runs promotions, especially around holidays, so sign up for their newsletter to get alerts.
Example: During a recent sale, Ring offered the Doorbell 4 + Chime Pro bundle for $199.99—$50 off the regular price. That’s a great deal if you need both devices.
Step 4: Create a Ring Account (Before You Order)
You don’t need a Ring account to place an order, but creating one beforehand will make setup much smoother. Here’s how to do it.
Download the Ring App
Available for free on iOS and Android, the Ring App is essential for setting up and managing your doorbell. Download it from the App Store or Google Play.
Sign Up for an Account
Open the app and tap “Create Account.” Enter your email, create a password, and verify your phone number. You’ll also need to agree to Ring’s terms and privacy policy.
Add Your Address
The app will ask for your home address. This helps Ring provide accurate weather alerts and local crime updates. It also ensures your doorbell is registered to the correct location.
Enable Two-Factor Authentication
For extra security, turn on two-factor authentication (2FA). This requires a code from your phone when logging in from a new device, protecting your account from unauthorized access.
Why do this now? Once your doorbell arrives, you can skip the account setup and go straight to installation. It’s one less step on delivery day.
Step 5: Place Your Order
Now for the fun part—ordering your Ring Doorbell! Follow these steps to complete your purchase quickly and securely.
Visit the Retailer’s Website
Go to Ring.com, Amazon, Best Buy, or your chosen retailer. Use the search bar to find your selected model (e.g., “Ring Video Doorbell 4”).
Select Your Color and Bundle
Most models come in Satin Nickel, Venetian Bronze, or Black. Choose the color that matches your door hardware. If a bundle is available, compare the total cost to buying items separately.
Add to Cart and Review
Click “Add to Cart” and review your order. Check the model, color, quantity, and any included accessories. Make sure the shipping address is correct.
Enter Payment and Shipping Info
Enter your credit card or PayPal details. Choose your shipping speed—standard (5–7 days), expedited (2–3 days), or overnight (1 day). Ring.com offers free standard shipping on orders over $35.
Apply Discount Codes (If Available)
Check for promo codes on sites like Honey or RetailMeNot. Ring occasionally offers discounts for new customers or students. Enter the code at checkout to save.
Complete the Purchase
Click “Place Order” and wait for the confirmation email. You’ll receive a tracking number once the item ships.
Tip: If you’re buying from Amazon, consider using Amazon Prime for free two-day shipping. If you’re a student, check if you qualify for Prime Student at a discounted rate.
Step 6: Track Your Order and Prepare for Delivery
After placing your order, stay informed and get ready for installation.
Check Your Email for Updates
You’ll receive emails confirming your order, shipping, and delivery. Save these for your records.
Track Your Package
Use the tracking number provided to monitor your shipment on the carrier’s website (e.g., UPS, FedEx, USPS). Most retailers also let you track orders through your account dashboard.
Prepare Your Tools
Gather the tools you’ll need for installation: a drill, screwdriver, level, and possibly a voltage tester (for wired models). If you’re mounting on brick or concrete, you may need a masonry drill bit.
Clear the Installation Area
Make sure the area around your doorbell is clean and accessible. Remove any old doorbell or debris. If you’re replacing an existing doorbell, turn off the power at the breaker.
Pro Tip: Schedule installation for a weekday when you’re home. That way, if something goes wrong, you can contact support during business hours.
Step 7: Install and Set Up Your Ring Doorbell
Once your doorbell arrives, it’s time to install it. The process is straightforward, but taking your time ensures a secure and functional setup.
Unbox and Inspect
Open the package and check that all parts are included: doorbell, mounting bracket, screws, security screw, and any accessories. Report missing items to customer service immediately.
Charge the Battery (If Applicable)
If you have a battery-powered model, charge the battery fully before installation. This takes about 5–6 hours using the included USB cable.
Install the Mounting Bracket
Hold the bracket against the wall where you want the doorbell. Use a level to ensure it’s straight. Mark the screw holes, drill pilot holes, and secure the bracket with screws. For angled mounting, use the included wedge.
Connect the Doorbell
For battery models, simply attach the doorbell to the bracket and secure it with the security screw. For wired models, connect the wires to the terminals on the back of the doorbell, then attach it to the bracket.
Turn Power Back On (Wired Models Only)
If you turned off the breaker, turn it back on. The doorbell should light up, indicating it’s receiving power.
Set Up in the Ring App
Open the Ring App, tap “Set Up a Device,” and follow the on-screen instructions. Scan the QR code on the doorbell, connect to Wi-Fi, and name your device (e.g., “Front Door”). Test the video and audio to ensure everything works.
Adjust Settings
Customize motion zones, alerts, and recording preferences. Enable “Motion Alerts” and “Live View” for full functionality. Consider subscribing to Ring Protect for cloud storage.
Example: One user set up their Doorbell 4 in under 20 minutes using the app’s guided setup. They loved how easy it was to adjust motion sensitivity to avoid alerts from passing cars.
Troubleshooting Common Ordering and Setup Issues
Even with the best planning, issues can arise. Here’s how to handle the most common problems.
My Order Hasn’t Shipped
Check your order status online. If it’s been more than 3 business days, contact customer support. Delays can happen due to high demand or inventory issues.
The Doorbell Won’t Connect to Wi-Fi
Make sure you’re within range of your router. Try restarting your router and the doorbell. If using 5GHz, ensure your phone is also on 5GHz during setup. Move closer to the router if needed.
The Video Is Blurry or Delayed
This is often a Wi-Fi issue. Check your internet speed—Ring recommends at least 2 Mbps upload speed. Use a Wi-Fi extender if the signal is weak at your door.
I Can’t Find My QR Code
The QR code is usually on the back of the doorbell or in the app under “Device Health.” If it’s damaged, contact Ring support for a replacement.
The App Keeps Crashing
Update the Ring App to the latest version. If that doesn’t work, reinstall it. Make sure your phone’s operating system is up to date.
I Received the Wrong Model
Contact the retailer immediately. Most offer free returns or exchanges within 30 days. Ring.com provides prepaid return labels.
Remember: Ring’s customer support is available 24/7 via chat, phone, or community forums. Don’t hesitate to reach out if you’re stuck.
Conclusion
Ordering a Ring Doorbell doesn’t have to be complicated. By following this guide, you’ve learned how to choose the right model, check compatibility, buy from a trusted retailer, and set up your device with confidence. Whether you’re upgrading your home security or installing your first smart doorbell, the process is simple when you take it step by step.
Remember, the key to a smooth experience is preparation. Compare models, create your Ring account early, and gather your tools before delivery. With the right planning, your new Ring Doorbell will be up and running in no time—giving you peace of mind and a smarter, safer home.
Now that you know how to order Ring Doorbell, it’s time to take action. Visit Ring.com or your favorite retailer today and bring smart security to your doorstep.