Adding another phone to your Ring Doorbell lets multiple users receive alerts, view live video, and manage settings. This guide walks you through the simple process using the Ring app, whether you’re setting it up for a family member, roommate, or trusted neighbor.
Key Takeaways
- Multiple users can access one Ring Doorbell: Share control with family, roommates, or guests without giving out your login.
- Use the Ring app to invite users: The process is done entirely within the app—no need to reset your device.
- Choose user permissions wisely: Decide whether the new user can view live video, receive alerts, or change settings.
- Ensure both phones have the Ring app installed: The invited person must download the free Ring app and create an account.
- Check Wi-Fi and app updates: A strong connection and updated software prevent setup issues.
- Troubleshoot common problems: If the invite fails, restart the app, check email spam, or re-send the invitation.
- Revoke access anytime: You can remove a user’s access instantly from the app if needed.
Introduction: Why Add Another Phone to Your Ring Doorbell?
So you’ve got your Ring Doorbell set up and working perfectly—great! But what if you want your spouse, roommate, or even a trusted neighbor to get motion alerts or answer the door when you’re not home? That’s where adding another phone to your Ring Doorbell comes in handy.
Sharing access to your Ring Doorbell isn’t just convenient—it’s a smart way to boost home security. Whether you’re at work, on vacation, or just in the backyard, having someone else receive notifications means someone’s always watching. And the best part? You don’t have to share your login or reset your device. Ring makes it easy to invite others using the app, giving you full control over what they can see and do.
In this guide, we’ll walk you through the entire process of how to add another phone on Ring Doorbell. You’ll learn how to send invitations, set permissions, troubleshoot common issues, and even remove access if needed. By the end, you’ll be able to share your doorbell with confidence—keeping your home safer and your family more connected.
What You’ll Need Before You Start
Before diving into the setup, make sure you have everything ready. A smooth process starts with preparation.
Visual guide about How to Add Another Phone on Ring Doorbell
Image source: storables.com
1. Your Ring Doorbell Must Be Set Up
You can’t add another phone if your Ring Doorbell isn’t already installed and connected. Make sure your device is powered (via wired connection or charged battery), linked to Wi-Fi, and showing a solid light (usually blue or white, depending on the model).
2. The Ring App Installed on Your Phone
You’ll need the official Ring app on your smartphone. It’s available for free on the App Store (iOS) and Google Play (Android). Make sure it’s updated to the latest version to avoid compatibility issues.
3. The Other Person’s Email Address
To invite someone, you’ll need their email address. Ring sends the invitation via email, so double-check for typos. The person doesn’t need a Ring account yet—they’ll create one when they accept the invite.
4. A Stable Wi-Fi Connection
Both your phone and the Ring Doorbell should be connected to a reliable Wi-Fi network. Weak signals can cause delays or failed setups. If your doorbell keeps disconnecting, consider moving your router closer or using a Wi-Fi extender.
5. Admin Access to the Ring Account
Only the account owner (the person who originally set up the doorbell) can invite others. If you’re not the admin, ask them to send the invitation or grant you admin rights first.
Step-by-Step: How to Add Another Phone on Ring Doorbell
Now that you’re prepared, let’s get into the actual process. Adding another phone takes just a few minutes and involves sending an invitation through the Ring app.
Step 1: Open the Ring App
Launch the Ring app on your smartphone. Make sure you’re logged into the account that owns the doorbell. You should see your device listed on the home screen.
Step 2: Go to Device Settings
Tap on your Ring Doorbell from the list of devices. This opens the live view or event history, depending on your settings. Now, look for the gear icon (⚙️) in the top-right corner—this is the settings menu. Tap it to proceed.
Step 3: Select “Users”
Scroll down in the settings menu until you see the “Users” option. Tap on it. This section shows everyone who currently has access to your doorbell. If it’s your first time, you’ll only see yourself listed as the admin.
Step 4: Tap “Add User”
At the bottom of the Users screen, you’ll see a button labeled “Add User”. Tap it to start the invitation process.
Step 5: Enter the Email Address
A new screen will appear asking for the email address of the person you want to invite. Type it carefully—Ring will send the invite to this address. You can add multiple emails if you want to invite more than one person at once.
Step 6: Choose User Permissions
This is a crucial step. Ring lets you control what the new user can do. You’ll see options like:
- Live View: Allows them to see live video from the doorbell.
- Motion Alerts: Sends notifications when motion is detected.
- Doorbell Press Alerts: Notifies them when someone rings the bell.
- Device Settings: Lets them change settings like motion zones or chimes.
- Shared Access: Allows them to invite others (use with caution).
For most people, we recommend enabling Live View, Motion Alerts, and Doorbell Press Alerts. Avoid giving Device Settings or Shared Access unless you fully trust the person.
Step 7: Send the Invitation
Once you’ve selected the permissions, tap “Send Invitation”. Ring will send an email to the address you provided. The email contains a link to accept the invite and download the app if needed.
Step 8: The Other Person Accepts the Invite
The invited person should check their email (including spam/junk folders) for a message from Ring. They’ll click the link, which takes them to a page where they can:
- Download the Ring app (if they don’t have it)
- Create a free Ring account (or log in if they already have one)
- Accept the invitation
Once they accept, their phone will automatically sync with your Ring Doorbell. They’ll start receiving alerts and can view live video right away.
Tips for a Smooth Setup Experience
Even though the process is simple, a few tips can help avoid common pitfalls.
Tip 1: Use a Strong Wi-Fi Signal
A weak connection can delay alerts or prevent the app from syncing. If your doorbell is far from the router, consider using a Wi-Fi extender or mesh network. Ring recommends a minimum speed of 2 Mbps for reliable performance.
Tip 2: Keep the App Updated
Both you and the invited user should have the latest version of the Ring app. Outdated apps may not support new features or could cause login issues. Enable automatic updates in your phone’s app store settings.
Tip 3: Double-Check Email Addresses
A single typo can send the invite to the wrong person—or nowhere at all. If the person doesn’t receive the email within 10 minutes, ask them to check spam, then re-send the invitation.
Tip 4: Explain Permissions Clearly
When inviting a family member or roommate, explain what each permission does. For example, “You’ll get alerts when someone’s at the door, but you won’t be able to change the settings.” This prevents confusion later.
Tip 5: Test the Setup
After the invite is accepted, test it out. Ring the doorbell or walk in front of it to trigger motion. Make sure the new user receives the alert and can view the live feed. If not, troubleshoot (see below).
Troubleshooting Common Issues
Sometimes things don’t go as planned. Here’s how to fix the most common problems when adding another phone to your Ring Doorbell.
Issue 1: The Invitation Email Isn’t Received
If the invited person doesn’t get the email, try these steps:
- Check the spam or junk folder.
- Confirm the email address was entered correctly.
- Ask the person to add “[email protected]” to their safe senders list.
- Re-send the invitation from the Ring app.
- If still not working, try using a different email provider (e.g., Gmail instead of Outlook).
Issue 2: The App Says “Invitation Expired”
Ring invitations expire after 7 days. If the person waits too long to accept, they’ll see an error. Simply go back to the Users section and send a new invite.
Issue 3: The New User Can’t See the Doorbell
If the invited person logs in but doesn’t see your doorbell, try this:
- Ask them to log out and back into the Ring app.
- Restart the app or reinstall it.
- Ensure they accepted the invite on the same device they’re using.
- Check that you granted the correct permissions (e.g., Live View).
Issue 4: Alerts Aren’t Coming Through
If the new user isn’t getting notifications:
- Open the Ring app and go to Settings > Alerts.
- Make sure notifications are enabled for the doorbell.
- Check the phone’s system settings—ensure Ring has permission to send alerts.
- Verify motion zones are set correctly (if motion alerts are missing).
Issue 5: The Doorbell Disconnects Frequently
Frequent disconnections can affect all users. Fix this by:
- Checking Wi-Fi strength at the doorbell location.
- Restarting your router.
- Updating the Ring Doorbell firmware via the app.
- Moving the router closer or using a Wi-Fi extender.
Managing Users: Editing or Removing Access
You’re in control. At any time, you can change permissions or remove someone’s access to your Ring Doorbell.
How to Edit User Permissions
Go to the Ring app > Device Settings > Users. Tap on the person’s name. You’ll see their current permissions. Toggle features on or off as needed, then save changes.
How to Remove a User
In the same Users menu, tap the person’s name and select “Remove User”. Confirm the action. They’ll lose access immediately and stop receiving alerts.
This is useful if someone moves out, you no longer trust them, or you just want to clean up your user list. You can always re-invite them later if needed.
Best Practices for Sharing Your Ring Doorbell
Sharing access is convenient, but it’s important to do it safely.
Only Invite People You Trust
Even with limited permissions, users can see who comes and goes. Avoid inviting strangers, delivery drivers, or casual acquaintances.
Use Strong Passwords
Make sure your Ring account has a strong, unique password. Enable two-factor authentication (2FA) for extra security. This protects your account even if someone gets your email.
Monitor Activity
Check the “Event History” in the app to see who viewed live feeds or received alerts. If you notice unusual activity, investigate or remove access.
Limit Admin Rights
Only give Device Settings or Shared Access to people you fully trust. These permissions let them change your doorbell settings or invite others—potentially compromising your security.
Update Regularly
Ring frequently releases app and firmware updates with security improvements. Keep everything updated to protect against vulnerabilities.
Conclusion: Share Your Ring Doorbell with Confidence
Adding another phone to your Ring Doorbell is a simple, secure way to keep your home safe and your family informed. With just a few taps in the Ring app, you can invite trusted people to receive alerts, view live video, and respond to visitors—even when you’re not home.
Remember to choose permissions carefully, keep your app updated, and only share access with people you trust. And if you run into issues, the troubleshooting tips above will help you get back on track fast.
Now that you know how to add another phone on Ring Doorbell, you can enjoy peace of mind knowing someone’s always watching. Whether it’s your partner, a roommate, or a neighbor, sharing access strengthens your home’s security network—without compromising control.
So go ahead, send that invite, and make your Ring Doorbell work harder for your whole household.