Adding another phone to your Ring Doorbell allows multiple family members or trusted users to receive alerts and view live footage. This guide walks you through the simple process using the Ring app, ensuring everyone stays connected and secure.
Key Takeaways
- Multiple users can access one Ring Doorbell: You can invite family members, roommates, or trusted neighbors to receive motion and doorbell alerts.
- Invitations are sent via email: The new user must have a valid email address and download the Ring app to accept the invitation.
- Admin controls remain with the owner: Only the primary account holder can remove users or change device settings.
- Works with all Ring Doorbell models: Whether you have a Ring Video Doorbell, Ring Doorbell Pro, or Ring Doorbell Elite, the process is the same.
- Ensure strong Wi-Fi for best performance: A stable internet connection prevents delays in notifications and live view.
- Troubleshooting tips included: Common issues like failed invitations or login problems are covered with easy fixes.
- Security and privacy are maintained: Each user logs in with their own credentials, keeping access secure and traceable.
How to Add Another Phone on the Ring Doorbell
So, you’ve installed your Ring Doorbell and love how it keeps your home safe. But now, your spouse, roommate, or teen wants to get alerts too. No problem! Ring makes it easy to share access with others. In this guide, we’ll show you exactly how to add another phone on the Ring Doorbell—step by step, with tips and troubleshooting advice.
Whether you’re setting this up for the first time or adding a third or fourth user, the process is simple and secure. You don’t need to be a tech expert. With just a few taps in the Ring app, you can invite others to view live video, receive motion alerts, and even speak through the doorbell.
Let’s dive in and get everyone connected.
Why Add Another Phone to Your Ring Doorbell?
Visual guide about How to Add Another Phone on the Ring Doorbell
Image source: storables.com
Before we get into the steps, let’s talk about why this is such a smart move. Having more than one person connected to your Ring Doorbell means:
- Better coverage: If you’re at work and your partner is home, they’ll know instantly if someone rings the doorbell.
- Shared responsibility: Roommates can take turns monitoring deliveries or unexpected visitors.
- Peace of mind: Parents can let older kids check who’s at the door without giving them full admin access.
- Emergency response: If you’re away, a trusted neighbor can respond to alerts and check on your home.
It’s not just about convenience—it’s about safety. When more eyes are on your doorbell feed, your home becomes harder to sneak up on.
What You’ll Need Before You Start
Before you begin adding another phone, make sure you have the following:
- Your Ring account login: You must be the primary account holder (admin) to send invitations.
- The Ring app installed on your phone: Available for free on iOS and Android.
- The email address of the person you’re inviting: They’ll need this to accept the invitation.
- A stable internet connection: Both your phone and the Ring Doorbell should be connected to Wi-Fi.
- The new user’s smartphone: They’ll need to download the Ring app and create an account (if they don’t have one).
Once you’ve got these ready, you’re all set to proceed.
Step-by-Step: How to Add Another Phone on the Ring Doorbell
Now, let’s walk through the process. It only takes a few minutes, and we’ll guide you through every step.
Step 1: Open the Ring App
Start by unlocking your phone and opening the Ring app. Make sure you’re logged into the account that owns the Ring Doorbell. If you’re not sure, check the top-left corner of the home screen—it should show your name and profile picture.
If you’re not logged in, tap the profile icon and enter your email and password.
Step 2: Go to Device Settings
Once you’re in the app, you’ll see a list of your Ring devices. Tap on the doorbell you want to share access to. This will open the device dashboard.
Now, look for the gear icon (⚙️) in the top-right corner. Tap it to open the Device Settings menu.
Step 3: Select “Shared Users”
Scroll down in the Device Settings menu until you see the option labeled Shared Users. Tap on it.
This section shows everyone who currently has access to the doorbell. If no one else is added yet, it will only show your name.
Step 4: Tap “Add Shared User”
At the bottom of the Shared Users screen, you’ll see a blue button that says Add Shared User. Tap it.
A new screen will appear asking for the email address of the person you want to invite.
Step 5: Enter the Invitee’s Email Address
Type in the email address of the person you want to add. Make sure it’s correct—this is where they’ll receive the invitation.
You can add multiple users one at a time. Just repeat this process for each person.
Once you’ve entered the email, tap Send Invitation.
Step 6: The Invitation Is Sent
After you send the invitation, the person will receive an email from Ring with a link to accept access. The email will look something like this:
“You’ve been invited to share access to [Your Name]’s Ring Doorbell. Click here to accept.”
They’ll need to click the link and follow the instructions.
Step 7: The New User Accepts the Invitation
Here’s what happens on their end:
- They open the email and click the link.
- If they already have a Ring account, they’ll log in.
- If they don’t have an account, they’ll be prompted to create one (it’s free).
- Once logged in, they’ll see a confirmation screen and can tap Accept Invitation.
After accepting, the Ring Doorbell will appear in their app under “Shared Devices.”
Step 8: Confirm Access in Your App
Back in your Ring app, go to Shared Users again. You should now see the new user listed.
They’ll have access to:
- Live View
- Motion Alerts
- Doorbell Press Notifications
- Two-Way Talk
But they cannot change device settings, remove other users, or delete the device. Only the admin (you) can do that.
Tips for a Smooth Setup
To make sure everything goes smoothly, keep these tips in mind:
- Use a real email address: The invitation won’t work with temporary or fake emails.
- Check spam folders: Sometimes the invitation email ends up in spam. Let the new user know to look there.
- Ensure the app is updated: Both you and the new user should have the latest version of the Ring app.
- Test the connection: After setup, have the new user open the app and try viewing the live feed.
- Explain the features: Show them how to use two-way talk, view recordings, and adjust notification settings.
Taking a few extra minutes to walk them through the app will prevent confusion later.
What Shared Users Can and Cannot Do
It’s important to understand the permissions when you add another phone to your Ring Doorbell.
What They Can Do:
- Receive real-time alerts when the doorbell is pressed or motion is detected.
- View live video from the doorbell.
- Use two-way audio to speak with visitors.
- View event history and recorded clips (if you have a Ring Protect Plan).
- Adjust their own notification settings (like muting alerts during certain hours).
What They Cannot Do:
- Change device settings (like motion zones or video quality).
- Remove other shared users.
- Delete the device from the account.
- Access your Ring account or other devices (unless you invite them separately).
- Cancel your Ring Protect subscription.
This keeps your device secure while still allowing helpful access.
Troubleshooting Common Issues
Sometimes, things don’t go as planned. Here are some common problems and how to fix them.
Problem: The Invitation Email Isn’t Received
Solution:
First, double-check the email address you entered. If it’s correct, ask the person to check their spam or junk folder. You can also resend the invitation from the Shared Users screen by tapping the three dots next to their name and selecting “Resend Invitation.”
Problem: The Link in the Email Doesn’t Work
Solution:
Make sure the person is using a mobile device (phone or tablet) to open the link. The Ring app setup works best on mobile. If they click the link on a computer, it may not redirect properly. Also, ensure they’re not using an outdated browser.
Problem: The New User Can’t See the Doorbell in Their App
Solution:
Ask them to log out and log back into the Ring app. Sometimes the app needs a refresh to show new shared devices. Also, confirm that they accepted the invitation and that it appears in your Shared Users list.
Problem: Notifications Aren’t Coming Through
Solution:
Check their phone’s notification settings. On iPhone, go to Settings > Notifications > Ring and make sure alerts are enabled. On Android, go to Settings > Apps > Ring > Notifications. Also, ensure their Ring app has permission to send notifications.
Problem: Live View Is Laggy or Won’t Load
Solution:
This is often a Wi-Fi issue. Make sure the Ring Doorbell has a strong signal. You can check this in the Ring app under Device Health. If the signal is weak, consider moving your router or using a Wi-Fi extender.
Problem: The User Wants to Remove Themselves
Solution:
Shared users cannot remove themselves. Only the admin (you) can remove them. Go to Shared Users, tap the three dots next to their name, and select “Remove User.”
Best Practices for Managing Shared Access
Once you’ve added another phone, here are some best practices to keep things running smoothly:
- Only invite people you trust: Since they can see who comes to your door, choose wisely.
- Review shared users regularly: If someone moves out or no longer needs access, remove them promptly.
- Use strong passwords: Encourage all users to use unique, secure passwords for their Ring accounts.
- Enable two-factor authentication: This adds an extra layer of security for everyone.
- Communicate about alerts: Let family members know if you’re expecting a delivery or guest, so they don’t panic at every notification.
Good communication and smart settings go a long way.
Can You Add More Than One Phone?
Yes! You can add multiple phones to your Ring Doorbell. There’s no official limit, but Ring recommends keeping the number reasonable—say, up to 10 users—to avoid performance issues.
Each person gets their own login and can customize their notification preferences. For example, your teen might only want alerts after 8 PM, while your spouse wants them all day.
Just remember: only the admin can manage the device. Everyone else is a shared user with limited access.
Does Adding Another Phone Cost Extra?
No. Adding another phone to your Ring Doorbell is completely free. You don’t need a paid subscription or extra hardware.
However, if you want to save video recordings, you’ll need a Ring Protect Plan (starting at $3.99/month). This plan applies to the device, not the users, so all shared users can view recordings if you have a plan.
Security and Privacy Considerations
When you add another phone, you’re sharing access to your home’s front door. Here’s how to stay safe:
- Use unique accounts: Don’t share your login. Each person should have their own Ring account.
- Monitor activity: You can see who viewed the camera and when in the event history.
- Disable access when needed: If someone loses their phone or you no longer trust them, remove them immediately.
- Keep software updated: Ring regularly releases security updates—make sure all devices are current.
Ring uses encryption to protect your data, but smart habits make a big difference.
Conclusion
Adding another phone to your Ring Doorbell is a simple, secure way to keep your household connected and your home safer. With just a few taps in the Ring app, you can invite family, roommates, or trusted friends to receive alerts and view live footage.
Remember: only the admin can send invitations and manage settings, so you stay in control. Shared users get helpful access without compromising your security.
Follow the steps in this guide, use the troubleshooting tips if needed, and enjoy the peace of mind that comes with shared awareness.
Whether it’s your partner answering the door while you’re away or your teen checking for packages, adding another phone to your Ring Doorbell makes life easier and your home smarter.
Now go ahead—send that invitation and start sharing the security.