Adding another telephone number to your Ring Doorbell lets multiple people receive alerts and answer the door. This guide walks you through the simple process using the Ring app, ensuring everyone stays connected and secure.
Key Takeaways
- Share access easily: You can invite family members, roommates, or trusted neighbors to your Ring Doorbell using their phone number or email.
- Use the Ring app: All setup is done through the free Ring app on iOS or Android—no extra hardware needed.
- Choose user permissions: Set each user as an Admin (full control) or Guest (limited access) based on their needs.
- Real-time notifications: Once added, new users get instant alerts when someone rings the doorbell or motion is detected.
- No duplicate accounts required: Each person uses their own Ring account—no sharing login details.
- Troubleshoot common issues: If invitations fail, check internet connection, app updates, and correct contact info.
- Revoke access anytime: Remove users instantly from the app if needed for security or privacy.
How to Add Another Telephone Number to a Ring Doorbell
So, you’ve installed your Ring Doorbell, and it’s working great—alerting you whenever someone approaches your front door. But what if you want your spouse, roommate, or elderly parent to also get notifications? Maybe you’re going on vacation and want a trusted neighbor to keep an eye on things. The good news? You can easily add another telephone number to your Ring Doorbell—and it only takes a few minutes.
This guide will walk you through the entire process, from opening the Ring app to confirming the new user’s access. Whether you’re tech-savvy or just getting started with smart home devices, we’ll keep things simple, clear, and jargon-free. By the end, you’ll know exactly how to share your Ring Doorbell with others—safely and securely.
Why Add Another Phone Number to Your Ring Doorbell?
Before diving into the steps, let’s talk about why this feature is so useful. A Ring Doorbell isn’t just for one person. It’s a home security tool meant to protect your entire household. When multiple people can receive alerts, you increase the chances that someone will respond quickly—whether it’s a delivery person, a visitor, or a potential intruder.
Visual guide about How to Add Another Telephone Number to a Ring Doorbel
Image source: media.printables.com
Here are a few common scenarios where adding another phone number makes sense:
- Families: Parents, teens, and even grandparents can stay in the loop.
- Roommates: Share access without giving out your personal login.
- Rental properties: Landlords or property managers can monitor entrances.
- Neighbors or caregivers: Grant temporary access during vacations or emergencies.
Plus, Ring makes it easy to manage who has access and what they can do. You’re always in control.
What You’ll Need Before You Start
Before you begin, make sure you have the following:
- A working Ring Doorbell (any model: Video Doorbell, Doorbell Pro, Doorbell Elite, etc.)
- The Ring app installed on your smartphone (iOS or Android)
- Your Ring account login details
- The phone number or email address of the person you want to invite
- A stable Wi-Fi connection
Also, ensure the person you’re inviting has a smartphone and is willing to download the Ring app. They don’t need to buy anything—just create a free Ring account.
Step-by-Step: How to Add Another Phone Number
Now, let’s get into the actual process. Adding another phone number to your Ring Doorbell is done entirely through the Ring app. Here’s how:
Step 1: Open the Ring App
Launch the Ring app on your smartphone. If you’re not already logged in, enter your email and password to access your account.
Once inside, you’ll see the home screen with a list of your Ring devices. Tap on the doorbell you want to share.
Step 2: Go to Device Settings
On the device screen, look for the gear icon (⚙️) in the top-right corner. This is the Device Settings button. Tap it to open the settings menu.
You’ll now see options like Motion Settings, Chime Pro, and Linked Devices. We’re looking for one specific option: Shared Users.
Step 3: Tap “Shared Users”
Scroll down until you find Shared Users and tap on it. This is where you manage who has access to your doorbell.
If this is your first time adding a user, the screen might be empty. That’s okay—we’re about to change that.
Step 4: Invite a New User
Tap the + Add Shared User button. You’ll be prompted to enter either an email address or a phone number.
Enter the contact information of the person you want to invite. Make sure it’s accurate—typos are a common reason invitations fail.
For example, if you’re adding your spouse, enter their phone number (with country code if outside the U.S.) or their email address.
Step 5: Choose User Permissions
After entering the contact info, you’ll see two permission options:
- Admin: Full access. Can view live video, answer the doorbell, change settings, add or remove users, and more.
- Guest: Limited access. Can view live video and answer the doorbell, but cannot change settings or manage other users.
Choose the appropriate level based on your trust and needs. For most family members, Admin is fine. For neighbors or temporary helpers, Guest is safer.
Tap Send Invitation when you’re ready.
Step 6: The Invitation Is Sent
Ring will send an invitation via text message or email, depending on what you entered. The message will include a link to download the Ring app (if they don’t have it) and instructions to accept the invitation.
The recipient doesn’t need to have a Ring device—just a smartphone and the app.
Step 7: Recipient Accepts the Invitation
The person you invited will receive the message and should follow these steps:
- Tap the link in the message.
- Download the Ring app (if not already installed).
- Create a free Ring account (or log in if they already have one).
- Accept the invitation when prompted.
Once accepted, they’ll see your doorbell in their app and start receiving notifications.
Step 8: Confirm Access
Back in your Ring app, go to Shared Users again. You should now see the new user listed with their name (or phone number) and permission level.
You can test it by having them open the app and view the live feed. If everything works, you’re all set!
Tips for a Smooth Setup
To make the process even easier, here are some practical tips:
- Use email for reliability: Phone numbers can change or be mistyped. Email invitations are often more reliable.
- Notify the recipient in advance: Let them know they’ll get an invitation so they don’t ignore it as spam.
- Check app updates: Make sure both you and the new user have the latest version of the Ring app.
- Test after setup: Ring the doorbell or trigger motion to confirm the new user gets alerts.
- Use strong passwords: Encourage all users to create secure Ring accounts to protect your home.
Managing Shared Users
Once you’ve added someone, you might want to change their permissions or remove them later. Here’s how:
Changing Permissions
Go to Device Settings > Shared Users. Tap on the user’s name. You’ll see an option to switch between Admin and Guest. Make your change and save.
Removing a User
In the same Shared Users menu, tap the user you want to remove. Select Remove User and confirm. They’ll instantly lose access to your doorbell.
This is useful if someone moves out, you no longer trust them, or you’re troubleshooting issues.
Troubleshooting Common Issues
Even with the best setup, things can go wrong. Here are some common problems and how to fix them:
Invitation Not Received
If the person doesn’t get the invitation:
- Check the email or phone number for typos.
- Ask them to check their spam or junk folder.
- Resend the invitation from the Shared Users menu.
- Ensure their phone can receive SMS or emails from unknown senders.
User Can’t Access the Doorbell
If they accept the invitation but can’t see the device:
- Make sure they’re logged into the correct Ring account.
- Restart the Ring app on their phone.
- Check that your doorbell is online (green status in your app).
- Verify their permission level—Guests can’t change settings.
Notifications Not Working
If the new user isn’t getting alerts:
- Open the Ring app and go to Device Settings > Motion Settings or Ring Alerts.
- Ensure notifications are enabled for that user.
- Check their phone’s notification settings—Ring must be allowed to send alerts.
- Test by triggering motion or ringing the doorbell.
App Crashes or Freezes
If the app is unstable:
- Update the Ring app from the App Store or Google Play.
- Restart your phone.
- Reinstall the app if problems persist.
Security and Privacy Considerations
Sharing access to your doorbell is convenient, but it’s important to think about security:
- Only invite people you trust: Anyone with access can see who comes and goes.
- Use Guest mode for limited access: Prevents unauthorized changes to settings.
- Monitor activity: Ring logs when users view live feeds or answer the doorbell.
- Revoke access promptly: Remove users as soon as they no longer need access.
- Enable two-factor authentication: Adds an extra layer of security to your Ring account.
Ring also encrypts video footage and doesn’t sell your data, but it’s still wise to be cautious about who you share with.
Can You Add Multiple Phone Numbers?
Yes! You can add as many shared users as you want. There’s no official limit, but Ring recommends keeping the number reasonable for manageability.
Each person gets their own invitation and uses their own account. You can mix Admins and Guests as needed.
Does Adding a Number Affect Performance?
No. Adding more users doesn’t slow down your doorbell or app. The device streams video directly to each user’s phone when they access it. As long as your Wi-Fi is strong, performance remains smooth.
What If the Person Doesn’t Have a Smartphone?
Unfortunately, the Ring app requires a smartphone. If the person you want to add doesn’t have one, they won’t be able to receive alerts or view the camera.
However, you can still share access indirectly—for example, by forwarding notifications to them via text or calling them when you get an alert.
Final Thoughts
Adding another telephone number to your Ring Doorbell is a smart, simple way to enhance your home’s security. Whether you’re sharing with family, roommates, or neighbors, the process is quick and secure.
By following this guide, you’ve learned how to invite users, set permissions, troubleshoot issues, and manage access over time. You’re now equipped to make the most of your Ring Doorbell—keeping your home safe and everyone in the loop.
Remember: You’re in control. Add users when needed, remove them when not, and always prioritize privacy and security. With Ring, staying connected has never been easier.