How to Add Another User to Your Ring Doorbell

This guide walks you through adding another user to your Ring Doorbell using the Ring app. Whether it’s a family member, roommate, or trusted neighbor, you’ll learn how to share access safely and manage permissions with ease.

Key Takeaways

• Use the Ring app to invite users: All user management happens within the Ring mobile app—no need for physical access to the doorbell.
• Set custom permissions: Choose whether new users can view live video, receive alerts, or adjust settings.
• Only the owner can add users: You must have owner-level access to send invitations.
• Users need a Ring account: Anyone you invite must have (or create) a free Ring account to accept the invitation.
• Revoke access anytime: Remove users instantly if they no longer need access to your device.
• Works with all Ring Doorbells: This process applies to Ring Video Doorbell, Doorbell Pro, Doorbell Elite, and newer models.
• Keep your account secure: Always use strong passwords and enable two-factor authentication for added protection.

How to Add Another User to Your Ring Doorbell

So, you’ve got a Ring Doorbell installed, and it’s working great—capturing motion, sending alerts, and letting you see who’s at the door from anywhere. But now, you want to share that access with someone else. Maybe your partner, a roommate, or even a trusted neighbor who watches your home while you’re away. The good news? It’s easy, secure, and takes just a few taps in the Ring app.

In this complete guide, we’ll walk you through how to add another user to your Ring Doorbell step by step. You’ll learn how to invite someone, set their permissions, troubleshoot common issues, and even remove access if needed. Whether you’re new to Ring or just haven’t shared access before, this guide has everything you need.

Let’s get started.

Why Share Access to Your Ring Doorbell?

Before we dive into the steps, it’s worth understanding why you might want to add another user. Sharing access isn’t just about convenience—it’s about safety, security, and peace of mind.

For example:
– Your spouse or partner can check the doorbell feed while you’re at work.
– A roommate can receive motion alerts and answer the door when you’re not home.
– A family member can monitor your home while you’re on vacation.
– A trusted neighbor can keep an eye out for suspicious activity.

By adding another user, you’re not giving away control—you’re expanding your home security team. And with Ring’s permission settings, you stay in charge of what they can and can’t do.

What You’ll Need Before You Start

Before adding a user, make sure you have the following:

• Owner access to the Ring Doorbell: Only the account owner (the person who set up the device) can invite others.
• The Ring mobile app installed: Available for iOS and Android. Make sure it’s updated to the latest version.
• Your Ring account login details: You’ll need to be signed in to send an invitation.
• The email address of the person you’re inviting: They’ll receive the invite via email.
• A stable internet connection: Both your phone and the Ring device should be connected to Wi-Fi.

Once you’ve confirmed these, you’re ready to proceed.

Step 1: Open the Ring App

Start by opening the Ring app on your smartphone or tablet. If you haven’t used it in a while, you may need to log in with your email and password.

Once logged in, you’ll see the dashboard—this is your control center. It shows all your Ring devices, recent activity, and quick access to settings.

Make sure your Ring Doorbell is listed and online. If it shows as “offline,” check your Wi-Fi connection or power source before continuing.

Step 2: Navigate to Device Settings

Now, let’s find the settings for your doorbell.

Tap on Your Doorbell

On the dashboard, tap the icon for your Ring Doorbell. This will open the live view or the last recorded clip, depending on your settings.

Access the Gear Icon

In the top-right corner of the screen, you’ll see a gear icon (⚙️). Tap it to open the device settings menu.

This menu contains all the options for your doorbell, including motion settings, alerts, video quality, and—most importantly—user management.

Step 3: Find the “Shared Users” Option

Scroll down in the settings menu until you find the section labeled “Shared Users” or “People” (the exact wording may vary slightly depending on your app version).

Tap on it. This is where you can see who currently has access to your doorbell and where you’ll add new users.

If no one else has been added yet, this section may say “No shared users” or show only your name as the owner.

Step 4: Invite a New User

Now comes the fun part—adding someone new.

Tap “Add Person” or “Invite User”

Look for a button that says “Add Person,” “Invite User,” or something similar. Tap it to start the invitation process.

Enter the User’s Email Address

You’ll be prompted to enter the email address of the person you want to invite. Make sure it’s correct—this is where they’ll receive the invitation.

Tip: Use the email they’re most likely to check regularly. If they don’t have a Ring account yet, they’ll be prompted to create one when they accept the invite.

Choose Permissions (Optional but Recommended)

Here’s where you decide what the new user can do. Ring gives you control over three main permission levels:

• Live View Only: The user can see live video but cannot receive alerts or change settings.
• Live View + Alerts: The user can view live video and receive motion and doorbell press notifications.
• Live View + Alerts + Settings: The user can do everything except remove the device or change ownership. This is ideal for trusted family members or roommates.

Choose the level that fits your needs. For most people, “Live View + Alerts” is a good balance of access and control.

Send the Invitation

Once you’ve entered the email and selected permissions, tap “Send Invitation.” The person will receive an email with a link to accept the invite.

Step 5: The User Accepts the Invitation

Now, it’s up to the other person to accept the invite.

They Receive an Email

The invited user will get an email from Ring with a subject like “You’ve been invited to share a Ring device.”

They Click the Link

Inside the email, there’s a button or link that says “Accept Invitation” or “Join Now.” They should tap it.

They Log In or Create a Ring Account

If they already have a Ring account, they’ll log in with their email and password. If not, they’ll be guided through creating a free account.

Once logged in, they’ll see your doorbell in their Ring app under “Shared Devices.”

They Start Using the Doorbell

From that moment on, they can:
– View live video
– Receive motion and doorbell alerts (if allowed)
– Answer the door remotely (if you’ve enabled two-way talk)
– Review past recordings (if you have a Ring Protect Plan)

They won’t be able to change your device settings unless you gave them that permission.

Managing Shared Users

After adding a user, you might want to check in, change their permissions, or remove them later. Here’s how.

View Current Shared Users

Go back to the “Shared Users” section in your doorbell settings. You’ll see a list of everyone who has access.

Tap on any user to see their details, including their email and current permissions.

Change Permissions

If you want to upgrade or downgrade a user’s access, tap on their name and select a new permission level. Changes take effect immediately.

For example, you might start with “Live View Only” for a neighbor and later upgrade to “Live View + Alerts” if they’re helping watch your home regularly.

Remove a User

If someone no longer needs access—maybe they moved out or you no longer trust them—you can remove them instantly.

Tap on their name, then look for a “Remove” or “Revoke Access” button. Confirm the action, and they’ll lose access right away.

Important: Removing a user doesn’t delete their Ring account—it just disconnects them from your device.

Troubleshooting Common Issues

Sometimes, things don’t go as smoothly as planned. Here are some common problems and how to fix them.

The Invitation Email Isn’t Received

If the person doesn’t get the email:
– Check that you entered the correct email address.
– Ask them to check their spam or junk folder.
– Resend the invitation from the “Shared Users” section.
– Make sure your Ring app is updated—older versions may have bugs.

The User Can’t Accept the Invitation

If they click the link but get an error:
– Ensure they’re using the same email you invited.
– Have them try opening the link in a different browser or app.
– Suggest they log out of any existing Ring accounts first.
– If all else fails, remove the pending invite and send a new one.

The User Can’t See the Doorbell in Their App

After accepting, they should see the doorbell under “Shared Devices.” If not:
– Ask them to close and reopen the Ring app.
– Have them log out and log back in.
– Check that you sent the invite to the right email.
– Confirm the doorbell is online and working on your end.

Permission Changes Aren’t Applying

If you change a user’s permissions but they don’t take effect:
– Have the user force-close the Ring app and reopen it.
– Check that you saved the changes (some versions require a “Save” button).
– Restart your phone and the Ring device if needed.

You Can’t Find the “Shared Users” Option

If the option is missing:
– Make sure you’re the owner of the device (not a shared user yourself).
– Update the Ring app to the latest version.
– Try accessing settings from a different device or browser.

Tips for Safe and Smart Sharing

Sharing access is convenient, but it’s important to do it wisely. Here are some best practices:

• Only invite people you trust: Remember, they’ll see who comes to your door and when.
• Use two-factor authentication: Enable 2FA on your Ring account to prevent unauthorized access.
• Review shared users regularly: Check the list every few months and remove anyone who no longer needs access.
• Don’t share your login: Never give your password to someone else—use the invite system instead.
• Monitor activity: Check the “Event History” in the app to see when others view your doorbell.
• Use strong passwords: Make sure both you and your shared users have secure, unique passwords.

Does This Work with All Ring Doorbells?

Yes! The process for adding another user is the same across all Ring Video Doorbell models, including:

– Ring Video Doorbell (1st, 2nd, and 3rd Gen)
– Ring Video Doorbell Pro
– Ring Video Doorbell Pro 2
– Ring Video Doorbell Elite
– Ring Video Doorbell Wired
– Ring Video Doorbell Battery

The only difference might be minor variations in the app interface, but the core steps remain the same.

What About Ring Protect Plans?

If you have a Ring Protect Plan (which includes video recording and cloud storage), shared users can access past recordings—but only if you allow it.

When setting permissions, choose “Live View + Alerts + Settings” to let them view recordings. Otherwise, they’ll only see live video and real-time alerts.

Note: The Protect Plan is tied to your account, not the shared user’s. So even if they have their own plan, they won’t get recordings from your doorbell unless you share access.

Can You Add Multiple Users?

Absolutely! There’s no strict limit on how many people you can invite. You can add your spouse, kids, roommates, neighbors, or even a house sitter.

Just remember: each person must have their own Ring account, and you should manage permissions carefully to avoid confusion.

What If You’re Not the Owner?

If you’re a shared user (not the owner), you can’t add others. Only the original account owner has that ability.

If you need to add someone, contact the owner and ask them to send the invitation. You can’t bypass this—it’s a security feature to protect your home.

Final Thoughts

Adding another user to your Ring Doorbell is a simple, secure way to share the benefits of smart home security. Whether you’re coordinating with family, trusting a neighbor, or managing a rental property, the Ring app makes it easy to control who sees what.

By following this guide, you’ve learned how to:
– Invite users via email
– Set custom permissions
– Manage and remove access
– Troubleshoot common issues

And most importantly, you’ve done it safely—keeping your home secure while giving others the access they need.

So go ahead, send that invitation, and enjoy the peace of mind that comes with shared vigilance.

Your Ring Doorbell is more than a camera—it’s a team effort. And now, your team just got bigger.