This guide walks you through how to change internet on your Ring Doorbell with clear, simple steps. Whether you’ve moved, upgraded your router, or switched providers, you’ll learn how to reconnect your device to a new Wi-Fi network without losing settings or recordings.
Key Takeaways
- Prepare your new Wi-Fi network first: Make sure your new internet connection is active and stable before starting the process.
- Use the Ring app for all setup steps: The official Ring app is the only way to change your doorbell’s Wi-Fi network—no web browser or third-party tools needed.
- Keep your doorbell powered during setup: Battery-powered models must have sufficient charge; hardwired models should stay connected to power.
- Reconnect within 30 seconds of putting the device in setup mode: Timing is crucial—delays can cause the process to fail.
- Test your connection after setup: Always run a signal strength test in the app to ensure reliable performance.
- Reset only if necessary: A factory reset should be a last resort—try reconnecting first to avoid losing custom settings.
- Update your app and firmware: Outdated software can cause connection issues—keep both current for best results.
How to Change Internet on My Ring Doorbell
If you’ve recently moved, upgraded your internet plan, or switched to a new Wi-Fi network, you might be wondering: how do I change the internet on my Ring Doorbell? The good news is, it’s easier than you think—and you don’t need to be a tech expert to do it. Whether you have a Ring Video Doorbell, Ring Doorbell Pro, Ring Doorbell Elite, or a newer model like the Ring Battery Doorbell Plus, the process is similar across devices.
In this comprehensive guide, we’ll walk you through every step of changing your Ring Doorbell’s Wi-Fi connection. You’ll learn how to prepare your new network, use the Ring app to reconnect your device, troubleshoot common issues, and ensure your doorbell stays online and secure. By the end, you’ll feel confident managing your smart doorbell’s internet settings like a pro.
Why You Might Need to Change Your Ring Doorbell’s Internet
Visual guide about How to Change Internet on My Ring Doorbell
Image source: storables.com
There are several common reasons you might need to update your Ring Doorbell’s Wi-Fi settings:
- Moving to a new home: Your old Wi-Fi network won’t be available, so you’ll need to connect to your new home’s internet.
- Upgrading your router: Newer routers often use different network names (SSIDs) or security settings.
- Switching internet providers: A new ISP may require a different login or network configuration.
- Changing your Wi-Fi password: If you’ve updated your network password for security, your Ring Doorbell won’t connect automatically.
- Adding a mesh network or extender: Some users expand their Wi-Fi coverage and need to reconnect devices to the new extended network.
No matter the reason, the process remains the same: use the Ring app to disconnect from the old network and reconnect to the new one. Let’s dive into how to do it step by step.
Before You Begin: What You’ll Need
Before changing your Ring Doorbell’s internet connection, make sure you have the following:
- A stable new Wi-Fi network: Your new internet should be active and working on other devices like your phone or laptop.
- Your Wi-Fi network name (SSID) and password: You’ll need to enter these during setup.
- The Ring app installed on your smartphone: Available for iOS and Android. Make sure it’s updated to the latest version.
- Your Ring account login details: You’ll need to sign in to access your devices.
- A charged battery (for battery-powered models): If your doorbell runs on batteries, ensure they’re at least 50% charged to avoid interruptions.
- A ladder (if needed): You may need to reach your doorbell to press the setup button.
Having these items ready will make the process smoother and reduce the chance of errors.
Step 1: Open the Ring App and Sign In
The first step in changing your Ring Doorbell’s internet is to open the Ring app on your smartphone or tablet.
Launch the App
Tap the Ring app icon on your device. If you don’t have it installed, download it from the Apple App Store or Google Play Store.
Sign In to Your Account
Enter your email and password to log in. If you’ve forgotten your password, use the “Forgot Password” link to reset it.
Navigate to Your Device
Once logged in, you’ll see a dashboard with all your Ring devices. Tap on the doorbell you want to update. If you have multiple doorbells, make sure you select the correct one.
Check Device Status
Before proceeding, confirm that your doorbell is online. If it shows as “offline,” it may already be disconnected from Wi-Fi. That’s okay—this guide will help you reconnect it.
Step 2: Put Your Ring Doorbell into Setup Mode
To change the Wi-Fi network, your doorbell needs to enter setup mode. This tells the device to search for a new network.
Locate the Setup Button
The location of the setup button depends on your Ring model:
- Ring Video Doorbell (1st–4th gen): Remove the faceplate and press the orange button on the back.
- Ring Doorbell Pro / Pro 2: Press and hold the button on the right side of the device.
- Ring Doorbell Elite: Press the button on the bottom edge.
- Ring Battery Doorbell Plus: Remove the battery cover and press the button underneath.
Press and Hold the Button
Press and hold the setup button for about 5–10 seconds. You’ll see a light on the doorbell start to blink—this means it’s in setup mode.
Wait for the App Prompt
Return to the Ring app. Within a few seconds, you should see a notification saying your device is ready to connect. If not, wait up to 30 seconds and check again.
Important Timing Tip
You must complete the next steps within 30 seconds of entering setup mode. If you wait too long, the doorbell will exit setup mode and you’ll need to restart the process.
Step 3: Connect to the New Wi-Fi Network
Now that your doorbell is in setup mode, it’s time to connect it to your new internet network.
Select “Change Wi-Fi Network”
In the Ring app, tap the option that says “Change Wi-Fi Network” or “Reconnect to Wi-Fi.” This will open a list of available networks.
Choose Your New Network
Scroll through the list and select your new Wi-Fi network by name (SSID). Make sure you pick the correct one—especially if you have multiple networks (like “Home-WiFi” and “Home-WiFi-5G”).
Enter the Wi-Fi Password
Type in your new Wi-Fi password carefully. The app will show dots or asterisks, so double-check for typos. If you make a mistake, you can go back and correct it.
Tap “Connect”
Once you’ve entered the password, tap “Connect” or “Next.” The app will send the network information to your doorbell.
Wait for Confirmation
Your doorbell will attempt to connect to the new network. This usually takes 30–60 seconds. You’ll see a progress bar in the app.
Success Message
If the connection is successful, the app will display a confirmation message like “Connected to Wi-Fi” or “Setup Complete.” Your doorbell is now using the new internet.
Step 4: Test Your Connection
After connecting, it’s important to verify that your doorbell is working properly on the new network.
Check Live View
Tap the “Live View” button in the app to see a real-time video feed from your doorbell. If the video loads quickly and clearly, the connection is strong.
Test Motion and Ring Alerts
Walk in front of the doorbell to trigger motion detection. You should receive a notification on your phone. Then, press the doorbell button to test the ring alert.
Run a Signal Strength Test
In the Ring app, go to Device Settings > Device Health > Wi-Fi Signal Strength. This will show you how strong the connection is:
- Excellent: No issues expected.
- Good: Minor delays possible, but generally reliable.
- Fair: May experience lag or disconnections.
- Poor: Likely to have frequent issues—consider moving the router or using a Wi-Fi extender.
If the signal is weak, see the troubleshooting section below for solutions.
Step 5: Update Settings and Preferences (Optional)
Once your doorbell is online, you may want to review and update your settings.
Motion Zones
Adjust motion zones to avoid false alerts from busy streets or trees. Go to Device Settings > Motion Settings > Motion Zones.
Notification Preferences
Customize when and how you receive alerts. You can set quiet hours, choose notification sounds, or disable alerts for specific times.
Video Quality
If your new network is slower, you might want to lower the video quality to reduce buffering. Go to Device Settings > Video Settings.
Linked Devices
If you have other Ring devices (like cameras or alarms), make sure they’re all connected to the same network for seamless integration.
Troubleshooting Common Issues
Sometimes, changing your Ring Doorbell’s internet doesn’t go as planned. Here are solutions to the most common problems.
Doorbell Won’t Enter Setup Mode
- Make sure the battery is charged (for battery models).
- Press the setup button firmly and hold for at least 5 seconds.
- If the light doesn’t blink, try removing and reinserting the battery.
- For hardwired models, check that the power is on at the breaker.
App Doesn’t Detect the Doorbell
- Ensure your phone is connected to the same Wi-Fi network you’re trying to connect the doorbell to.
- Move closer to the doorbell to improve Bluetooth signal (used during setup).
- Restart the Ring app and try again.
- If still not working, restart your phone.
Incorrect Wi-Fi Password
- Double-check the password for typos, capital letters, and special characters.
- Try typing it in a notes app first, then copy and paste into the Ring app.
- If you’re unsure, log into your router’s admin page to verify the password.
Weak Wi-Fi Signal
- Move your router closer to the doorbell, if possible.
- Use a Wi-Fi extender or mesh system to boost coverage.
- Avoid placing the router behind thick walls, metal objects, or appliances like microwaves.
- Switch to the 2.4 GHz band if your router supports dual-band—it has better range than 5 GHz.
Doorbell Connects but Keeps Disconnecting
- Check for interference from other devices (cordless phones, baby monitors).
- Update your router’s firmware.
- Reduce the number of devices connected to your network.
- Contact your ISP to check for outages or bandwidth issues.
Forgot to Update Other Ring Devices
If you have multiple Ring devices, remember to update each one individually. They don’t automatically sync to the new network.
When to Reset Your Ring Doorbell
In rare cases, you may need to perform a factory reset. This should only be done if the above steps fail.
How to Reset
- Battery models: Remove the battery, press and hold the setup button for 20 seconds, then reinsert the battery.
- Hardwired models: Turn off power at the breaker, press and hold the setup button for 20 seconds, then restore power.
After Reset
You’ll need to set up the doorbell as if it were new—this includes reconnecting to Wi-Fi, adjusting settings, and re-linking to your account. All previous recordings and customizations will be lost.
Tips for a Smooth Wi-Fi Switch
To make future internet changes easier, follow these best practices:
- Keep your Ring app updated: New versions often include bug fixes and improved connectivity.
- Use a strong, unique Wi-Fi password: This improves security and reduces login errors.
- Name your networks clearly: Avoid generic names like “WiFi” or “Network.” Use something like “SmithFamily-2.4G” or “HomeOffice-5G.”
- Document your network details: Keep a note of your SSID and password in a secure place.
- Test after every change: Always run a live view and signal test after switching networks.
Conclusion
Changing the internet on your Ring Doorbell doesn’t have to be stressful. With the right preparation and a clear step-by-step approach, you can switch to a new Wi-Fi network in just a few minutes. Whether you’ve moved, upgraded your router, or simply changed your password, the process is straightforward when you use the Ring app and follow the instructions carefully.
Remember to keep your doorbell powered, enter setup mode quickly, and test your connection afterward. If you run into issues, don’t panic—most problems have simple fixes. And if all else fails, a factory reset is always an option (though use it sparingly).
By mastering how to change internet on your Ring Doorbell, you’ll ensure your smart home security stays reliable, responsive, and ready to protect your home—no matter where you are or what network you’re using.