Changing the internet password on your Ring Doorbell is essential for maintaining security and ensuring a stable connection. This guide walks you through the entire process—from updating your Wi-Fi password to reconnecting your device—with clear, easy-to-follow instructions.
Key Takeaways
- Always update your Ring Doorbell after changing your Wi-Fi password: Failing to do so will disconnect the device and disable live view, motion alerts, and recordings.
- Use the Ring app for reconnection: The official Ring app is the only reliable way to reconnect your doorbell to a new network or updated password.
- Ensure strong Wi-Fi signal at the doorbell location: Weak signals cause connection drops; consider a Wi-Fi extender if needed.
- Know your doorbell model: Wired and battery-powered Ring Doorbells have slightly different setup processes.
- Keep your Wi-Fi credentials handy: You’ll need your network name (SSID) and new password during setup.
- Test the connection after setup: Always verify live streaming and motion detection work properly.
- Update your router settings if necessary: Some older routers may need firmware updates to work with newer Ring devices.
How to Change Internet Password on Ring Doorbell: A Complete Guide
If you’ve recently changed your home Wi-Fi password—or plan to—you might be wondering: Will my Ring Doorbell still work? The short answer is: not unless you update the connection. Your Ring Doorbell relies on your home internet network to send alerts, stream video, and store recordings. When you change your Wi-Fi password, the doorbell no longer recognizes the network and loses connectivity.
This guide will walk you through how to change the internet password on your Ring Doorbell step by step. Whether you’re using a Ring Video Doorbell, Ring Doorbell 2, Ring Doorbell Pro, or a newer model like the Ring Battery Doorbell Plus, the process is similar. We’ll cover everything from preparing your device to troubleshooting common issues.
By the end of this guide, you’ll know exactly how to reconnect your Ring Doorbell to your updated Wi-Fi network—and keep your smart home secure and functional.
Why You Need to Update Your Ring Doorbell After a Wi-Fi Password Change
Visual guide about How to Change Internet Password on Ring Doorbell
Image source: lzd-img-global.slatic.net
Your Ring Doorbell connects to your home network to communicate with the Ring app on your phone. When you change your Wi-Fi password, the doorbell still tries to log in using the old credentials. Since the password no longer matches, the connection fails.
This means:
- You won’t receive motion or doorbell alerts.
- Live view won’t work.
- Recorded videos won’t upload to the cloud.
- The device may appear “offline” in the Ring app.
Even if your doorbell is hardwired for power, it still needs Wi-Fi to function fully. So, updating the internet password on your Ring Doorbell isn’t optional—it’s essential.
Before You Begin: What You’ll Need
Before starting the reconnection process, make sure you have the following:
Your Updated Wi-Fi Network Name and Password
You’ll need to enter these during setup. Double-check for typos—even a single wrong character will prevent connection.
The Ring App Installed on Your Phone
Download the free Ring app from the Apple App Store or Google Play Store if you haven’t already. Make sure it’s updated to the latest version.
Access to Your Doorbell
For battery-powered models, you may need to remove the doorbell from the mount to access the setup button. For wired models, ensure the power is on.
A Stable Wi-Fi Signal
Your doorbell needs a strong signal to work properly. If your front door is far from the router, consider using a Wi-Fi extender or mesh network system.
Your Ring Account Login
You’ll need to log in to your Ring account in the app to manage your devices.
Step-by-Step: How to Change Internet Password on Ring Doorbell
Now that you’re prepared, let’s walk through the process of reconnecting your Ring Doorbell to your updated Wi-Fi network.
Step 1: Open the Ring App
Launch the Ring app on your smartphone or tablet. Log in with your email and password if you aren’t already signed in.
Step 2: Go to Device Settings
Tap the three horizontal lines (menu icon) in the top-left corner. Select Devices, then choose your Ring Doorbell from the list.
Step 3: Access Device Health
On your doorbell’s device page, tap Device Health. This section shows connection status, battery level (if applicable), and signal strength.
Step 4: Start Setup Mode
Tap Change Wi-Fi Network or Reconnect to Wi-Fi. The app will guide you through the process.
> 💡 Tip: If you don’t see this option, your doorbell may already be in setup mode. Look for a pulsing blue light on the device.
Step 5: Put Your Doorbell in Setup Mode
This step varies slightly depending on your model:
- Battery-powered models (e.g., Ring Doorbell, Doorbell 2, Battery Doorbell Plus): Remove the doorbell from the mounting bracket. Press and hold the orange button on the back for 10–15 seconds until the light on the front flashes. Release the button.
- Wired models (e.g., Ring Doorbell Pro, Doorbell Wired): You don’t need to remove the device. Instead, press and hold the setup button (usually on the side or back) until the light flashes.
> ⚠️ Note: The light should flash white or blue, indicating setup mode. If it doesn’t, try again or check the battery.
Step 6: Connect Your Phone to the Doorbell’s Temporary Network
Your phone will prompt you to connect to a temporary Wi-Fi network created by the doorbell (e.g., “Ring-XXXX”). Go to your phone’s Wi-Fi settings and select this network.
> 🔐 Important: You may need to disable mobile data temporarily to ensure your phone connects to the doorbell’s network.
Step 7: Return to the Ring App
Once connected, return to the Ring app. It will automatically detect the doorbell and begin the setup process.
Step 8: Select Your Wi-Fi Network
The app will scan for available networks. Select your home Wi-Fi network from the list.
Step 9: Enter Your New Wi-Fi Password
Type in your updated Wi-Fi password carefully. Use the “show password” option to avoid mistakes.
> ✅ Pro Tip: If your password includes special characters (like @, #, or !), make sure they’re entered correctly. Even a capital letter in the wrong place can cause failure.
Step 10: Wait for Connection
The app will send the new network details to your doorbell. This may take 30–60 seconds. You’ll see a progress bar and status updates.
Step 11: Confirm Connection
Once connected, your doorbell will appear online in the Ring app. Test the live view to ensure everything is working.
Step 12: Reattach the Doorbell (If Removed)
If you removed a battery-powered model, reattach it to the mounting bracket and ensure it’s secure.
Troubleshooting Common Issues
Even with careful steps, you might run into problems. Here’s how to fix the most common issues when changing the internet password on your Ring Doorbell.
Issue 1: Doorbell Won’t Enter Setup Mode
Solution: Make sure the battery is charged. For wired models, check that power is connected. Try pressing the setup button again, holding it for a full 15 seconds.
Issue 2: App Can’t Find the Doorbell’s Network
Solution: Restart your phone’s Wi-Fi. Toggle airplane mode on and off. Ensure your phone is within 10 feet of the doorbell.
Issue 3: Incorrect Password Error
Solution: Double-check your Wi-Fi password. Avoid copying and pasting—type it manually. Confirm your network name (SSID) is correct, especially if you have multiple networks (e.g., “Home” vs. “Home_5G”).
Issue 4: Weak Wi-Fi Signal
Solution: Move your router closer to the doorbell or use a Wi-Fi extender. Ring recommends a signal strength of at least -65 dBm for reliable performance.
Issue 5: Doorbell Shows as Offline After Setup
Solution: Restart your router. Power cycle the doorbell by removing the battery (if applicable) for 10 seconds, then reinsert. Recheck the Wi-Fi password in the app.
Issue 6: App Freezes or Crashes During Setup
Solution: Close and reopen the Ring app. Update the app to the latest version. Try the process on a different phone or tablet if possible.
Tips for a Smooth Wi-Fi Password Update
To avoid frustration and ensure success, follow these best practices:
1. Update During Low-Traffic Times
Perform the update when fewer devices are using your Wi-Fi. This reduces interference and improves connection speed.
2. Use a 2.4 GHz Network
Most Ring Doorbells work best on 2.4 GHz Wi-Fi. If your router broadcasts both 2.4 GHz and 5 GHz networks, make sure your doorbell connects to the 2.4 GHz band. You can usually rename your networks (e.g., “Home_2.4G” and “Home_5G”) to make selection easier.
3. Keep the Doorbell Charged
For battery models, ensure the battery is at least 50% charged before starting. A low battery can interrupt the setup process.
4. Avoid Public or Enterprise Networks
Ring Doorbells don’t support networks that require login pages (like those in hotels or offices). Use a standard home Wi-Fi network.
5. Test After Setup
Once reconnected, test all features:
- Open live view.
- Trigger a motion alert (walk in front of the doorbell).
- Press the doorbell button (if someone is home).
- Check that recordings appear in the app.
When to Contact Ring Support
If you’ve tried all troubleshooting steps and your doorbell still won’t connect, it’s time to reach out for help. Contact Ring Customer Support through:
- The Ring app (Menu > Help & Feedback > Contact Us)
- Phone: 1-800-656-1918 (US)
- Live chat on ring.com
Have your device model, serial number, and a description of the issue ready. Ring’s support team can remotely diagnose problems and guide you through advanced fixes.
Conclusion
Changing the internet password on your Ring Doorbell doesn’t have to be stressful. With the right preparation and a clear step-by-step approach, you can reconnect your device quickly and securely. Remember: your Ring Doorbell needs your updated Wi-Fi credentials to function properly. Skipping this step means losing access to alerts, live video, and cloud recordings.
By following this guide, you’ve not only fixed a common smart home issue but also taken an important step in maintaining your home’s security. Keep your Wi-Fi network strong, your passwords secure, and your Ring Doorbell connected—so you’re always in the know when someone’s at your door.