Changing the network on your Ring 2 doorbell is simple with the right steps. This guide walks you through the entire process using the Ring app, from disconnecting your current Wi-Fi to reconnecting to a new network—ensuring your doorbell stays secure and functional.
Key Takeaways
- Use the Ring app: All network changes must be done through the official Ring app—no physical buttons on the device.
- Ensure strong Wi-Fi signal: Place your doorbell within range of your router or use a Wi-Fi extender for reliable connectivity.
- Have your new network credentials ready: You’ll need the SSID (network name) and password before starting.
- Reconnect during setup mode: The doorbell must be in setup mode (flashing blue light) to accept a new network.
- Test after reconnecting: Always verify live view and motion alerts work after changing networks.
- Reset if needed: If issues persist, perform a factory reset and start the setup process from scratch.
- Update firmware regularly: Keep your Ring 2 updated to avoid compatibility issues with newer routers or security protocols.
How to Change Network on Ring 2 Doorbell
If you’ve moved, upgraded your internet plan, or simply want to switch your Ring 2 doorbell to a different Wi-Fi network, you’re in the right place. Changing the network on your Ring 2 isn’t complicated—but it does require following a specific sequence of steps within the Ring app. Unlike some smart devices that let you toggle networks directly from the hardware, the Ring 2 relies entirely on the mobile app for configuration.
In this comprehensive guide, we’ll walk you through every step of changing your Ring 2 doorbell’s Wi-Fi network. Whether you’re switching from a 2.4GHz to a 5GHz band (note: Ring 2 only supports 2.4GHz), moving to a new router, or troubleshooting a weak connection, this guide has you covered. We’ll also share practical tips, common pitfalls to avoid, and troubleshooting advice to ensure a smooth transition.
By the end of this article, you’ll know exactly how to safely disconnect your Ring 2 from its current network and reconnect it to a new one—without losing your recordings, settings, or device functionality.
Why You Might Need to Change Your Ring 2 Network
Visual guide about How to Change Network on Ring 2 Doorbell
Image source: i.pinimg.com
Before diving into the steps, it’s helpful to understand why someone would want to change their Ring 2’s network in the first place. Here are the most common scenarios:
- Moving to a new home: Your Ring 2 may still be connected to your old Wi-Fi network. You’ll need to reconnect it to your new home’s internet.
- Router replacement or upgrade: If you’ve installed a new modem or router, your old network name (SSID) or password may have changed.
- Wi-Fi performance issues: Weak signal strength can cause laggy video, missed motion alerts, or frequent disconnections. Switching to a stronger network or adding a Wi-Fi extender can help.
- Network segmentation: Some users create separate networks for IoT devices (like doorbells) for security reasons. You might want to move your Ring 2 to a dedicated “smart home” network.
- Forgotten password: If you no longer have access to your current Wi-Fi credentials, you’ll need to reconnect using new ones.
Regardless of your reason, the process remains the same: use the Ring app to remove the current network and set up the doorbell again with the new one.
What You’ll Need Before Starting
To avoid frustration mid-process, gather these items before beginning:
- Smartphone or tablet with the Ring app installed: Make sure it’s updated to the latest version.
- Your new Wi-Fi network name (SSID) and password: Double-check for typos—case sensitivity matters!
- Access to your Ring 2 doorbell: You’ll need to physically interact with it to enter setup mode.
- A stable internet connection on your phone: Use cellular data or connect to a different Wi-Fi network if your current one is unstable.
- Optional: Wi-Fi extender or mesh system: If your doorbell is far from the router, consider boosting signal strength beforehand.
Pro tip: Write down your new Wi-Fi credentials on paper or save them in a secure note app. Typing long passwords on a small screen can lead to errors.
Step-by-Step Guide to Change Network on Ring 2 Doorbell
Now that you’re prepared, let’s get started. The process involves two main phases: removing the current network connection and setting up the doorbell with the new one. Follow each step carefully.
Step 1: Open the Ring App and Select Your Device
Launch the Ring app on your smartphone or tablet. If you’re not already logged in, enter your credentials.
Once inside, tap the Dashboard icon (usually at the bottom center). You’ll see a list of all your Ring devices. Locate your Ring Video Doorbell 2 and tap on it to open its live view or settings page.
Step 2: Navigate to Device Settings
From the device screen, look for the gear icon (⚙️) in the top-right corner. Tap it to access the device settings menu.
Scroll down until you find the option labeled Device Health. Tap on it. This section shows your current Wi-Fi signal strength, battery level, and network status.
Step 3: Remove the Current Wi-Fi Network
In the Device Health menu, tap on Wi-Fi Network. You’ll see the name of your current network listed.
Tap the Remove Network button. The app will ask you to confirm—select Remove.
At this point, your Ring 2 is disconnected from Wi-Fi. The light on the front of the doorbell will turn solid white, indicating it’s ready to enter setup mode.
Step 4: Put Your Ring 2 into Setup Mode
Now you need to physically activate setup mode on the doorbell itself.
Locate the orange button on the back of your Ring 2 (you may need to remove it from the mounting bracket). Press and hold this button for about 5–10 seconds.
Watch the LED light on the front:
– It will flash blue rapidly when in setup mode.
– If it turns solid white or doesn’t respond, wait a few seconds and try again.
Once the blue light is flashing, your doorbell is ready to connect to a new network.
Step 5: Reconnect to the New Wi-Fi Network
Return to the Ring app. Since you removed the old network, the app should automatically prompt you to set up Wi-Fi again. If not, go back to Device Settings > Device Health > Wi-Fi Network and tap Set Up Wi-Fi.
The app will scan for available networks. Select your new Wi-Fi network from the list.
Enter the password carefully. Remember:
– Passwords are case-sensitive.
– Avoid spaces at the beginning or end.
– If your network uses special characters (like @, #, or !), double-check them.
Tap Continue or Connect.
Step 6: Wait for Connection Confirmation
The app will attempt to connect your Ring 2 to the new network. This usually takes 30–60 seconds.
During this time, watch the LED on your doorbell:
– A solid green light means successful connection.
– A flashing red light indicates failure—go back and check your password or signal strength.
Once connected, the app will confirm success and return you to the device dashboard.
Step 7: Test Your Connection
Don’t skip this step! Verify everything is working:
- Tap the Live View button to see a real-time video feed.
- Walk in front of the doorbell to trigger a motion alert—check if you receive a notification.
- Go back to Device Health and confirm the Wi-Fi signal strength is “Good” or “Excellent.”
If any of these fail, proceed to the troubleshooting section below.
Important Notes About Ring 2 Wi-Fi Compatibility
Your Ring Video Doorbell 2 only supports 2.4GHz Wi-Fi networks. It cannot connect to 5GHz bands, even if your router broadcasts both.
If your new network is 5GHz-only, you’ll need to:
– Enable the 2.4GHz band on your router (most dual-band routers do this by default).
– Or create a separate 2.4GHz network specifically for IoT devices.
Also, avoid networks with:
– Hidden SSIDs (Ring can’t connect to invisible networks).
– Enterprise or captive portal logins (like hotel or school Wi-Fi).
– WPA3-only security (Ring 2 works best with WPA2).
If you’re unsure, check your router settings or contact your ISP for guidance.
Troubleshooting Common Issues
Even with careful steps, things can go wrong. Here’s how to fix the most frequent problems when changing your Ring 2 network.
Issue 1: Doorbell Won’t Enter Setup Mode
If pressing the orange button doesn’t trigger the flashing blue light:
– Make sure the doorbell has sufficient battery (at least 40%).
– Try removing and reinserting the battery.
– Hold the button longer—up to 15 seconds.
– If using a wired installation, ensure power is stable.
Still no luck? Perform a factory reset (see below).
Issue 2: App Can’t Find Your Wi-Fi Network
If your new network doesn’t appear in the list:
– Move closer to your router.
– Temporarily disable MAC filtering or firewall settings on your router.
– Restart your router and phone.
– Ensure your phone’s Bluetooth is on (the Ring app uses Bluetooth to communicate with the doorbell during setup).
Issue 3: Connection Fails After Entering Password
Common causes include:
– Incorrect password (retype it slowly).
– Network congestion (try again during off-peak hours).
– Router firmware issues (update your router if possible).
– Signal too weak (use a Wi-Fi extender near the doorbell).
If repeated attempts fail, reset the doorbell and start over.
Issue 4: Live View Is Laggy or Buffering
This usually indicates poor signal strength:
– Check Device Health for signal bars.
– Reposition your router or add a Wi-Fi extender.
– Reduce interference from microwaves, cordless phones, or thick walls.
– Consider switching to a less crowded Wi-Fi channel (use a Wi-Fi analyzer app).
How to Factory Reset Your Ring 2 (If All Else Fails)
If you’re stuck in a loop or the app won’t recognize your doorbell, a factory reset may be necessary. This erases all settings and returns the device to its original state.
Warning: This will delete any custom motion zones, chimes, or linked devices. You’ll need to reconfigure everything afterward.
To reset:
1. Remove the doorbell from its mount.
2. Press and hold the orange button for 20–25 seconds.
3. The LED will flash white, then turn off.
4. Release the button. The light will flash blue—setup mode is active.
5. Reopen the Ring app and follow the initial setup process as if it were a new device.
After resetting, reconnect to your new network using the steps above.
Tips for a Smoother Network Change Experience
- Do it during daylight: If your doorbell is hard to reach, avoid nighttime setups.
- Use a ladder safely: Have someone spot you if needed.
- Update the app first: Outdated apps can cause compatibility issues.
- Keep your old network active temporarily: In case you need to revert quickly.
- Label your networks clearly: Name your 2.4GHz network something like “Home_WiFi_2.4” to avoid confusion.
- Check for firmware updates: After reconnecting, go to Device Health > Firmware to ensure you’re on the latest version.
Final Thoughts
Changing the network on your Ring 2 doorbell is a straightforward process when you follow the right steps. By using the Ring app to remove the old connection and guiding the device through setup mode, you can seamlessly switch to a new Wi-Fi network—whether you’re moving, upgrading your internet, or simply optimizing performance.
Remember: patience and preparation are key. Have your credentials ready, ensure strong signal coverage, and don’t skip the testing phase. With this guide, you’ll keep your Ring 2 doorbell secure, responsive, and always connected.
If you run into persistent issues, Ring’s customer support team is available via chat or phone for additional help. But in most cases, the steps outlined here will get you back online in under 10 minutes.
Stay safe, stay connected, and enjoy the peace of mind that comes with a properly configured smart doorbell!