Changing the WiFi network on your Ring Doorbell is simple with the Ring app. This guide walks you through every step, from disconnecting your old network to connecting to a new one, plus troubleshooting common issues.
Key Takeaways
- Use the Ring app: All WiFi changes must be made through the official Ring app—not your phone’s settings.
- Stay within range: Keep your doorbell within 30 feet of your router during setup for a strong signal.
- Know your network details: Have your new WiFi name (SSID) and password ready before starting.
- Reconnect after moving: If you relocate your doorbell, you’ll need to update its WiFi settings.
- Reset if needed: A factory reset may be required if the doorbell won’t connect after multiple attempts.
- Check compatibility: Ring Doorbells only support 2.4 GHz networks—5 GHz won’t work.
- Update firmware: Ensure your device has the latest software for smooth connectivity.
How to Change the WiFi Network on My Ring Doorbell
If you’ve recently moved, upgraded your internet plan, or just changed your home WiFi network, you might be wondering: How do I update the WiFi on my Ring Doorbell? The good news is, it’s easier than you think—and you don’t need to uninstall or re-mount your device. With just a few taps in the Ring app, you can reconnect your doorbell to a new network and keep enjoying live video, motion alerts, and two-way talk.
In this complete guide, we’ll walk you through every step of changing the WiFi network on your Ring Doorbell. Whether you’re using a Ring Video Doorbell, Ring Doorbell 2, Ring Doorbell Pro, or any newer model, the process is nearly identical. We’ll cover preparation, step-by-step instructions, tips for a smooth connection, and what to do if things go wrong.
By the end of this article, you’ll know exactly how to switch your Ring Doorbell to a new WiFi network—no tech degree required.
Why You Might Need to Change Your WiFi Network
Visual guide about How to Change the Wifi Network on My Ring Doorbell
Image source: m.media-amazon.com
There are several common reasons why you’d want to update your Ring Doorbell’s WiFi connection:
- Moving to a new home: If you’ve relocated, your doorbell needs to connect to your new home’s WiFi.
- Upgrading your router: New routers often come with different network names or passwords.
- Changing internet providers: Switching from one ISP to another usually means a new network setup.
- Network name or password change: Maybe you updated your WiFi password for security reasons.
- Switching to a mesh network: If you’ve added WiFi extenders or a mesh system like Eero or Google Nest, your doorbell may need to reconnect.
No matter the reason, the process is straightforward—but it must be done correctly to avoid connection issues.
Before You Begin: What You’ll Need
Before diving into the steps, make sure you have the following ready:
Your New WiFi Network Details
You’ll need the exact name (SSID) and password for your new WiFi network. Double-check for typos—even a single wrong character can prevent connection.
The Ring App Installed and Updated
Make sure you have the latest version of the Ring app on your smartphone or tablet. You can check for updates in your device’s app store.
Your Ring Account Logged In
You must be logged into the same Ring account used to set up your doorbell.
Your Doorbell Powered On
Ensure your Ring Doorbell has sufficient battery or is hardwired. A low battery can interrupt the setup process.
Proximity to Your Router
For best results, stay within 20–30 feet of your WiFi router during the setup. This ensures a strong signal while reconnecting.
2.4 GHz Network Only
Important: Ring Doorbells only work on 2.4 GHz WiFi networks. They do not support 5 GHz. If your router broadcasts both bands under the same name (common with dual-band routers), you may need to temporarily separate them or ensure your phone connects to the 2.4 GHz band during setup.
Step-by-Step Guide: How to Change WiFi on Your Ring Doorbell
Now that you’re prepared, let’s get your Ring Doorbell connected to your new WiFi network.
Step 1: Open the Ring App
Launch the Ring app on your smartphone or tablet. Make sure you’re logged into the correct account.
Step 2: Select Your Doorbell Device
On the home screen, tap the device icon (usually looks like a doorbell or camera). Choose your Ring Doorbell from the list of devices.
Step 3: Go to Device Settings
Once you’re on your doorbell’s live view or main screen, tap the gear icon (⚙️) in the top-right corner to access Device Settings.
Step 4: Tap “Network”
Scroll down and select “Network” from the menu. This will show your current WiFi connection status.
Step 5: Choose “Change WiFi Network”
Tap the “Change WiFi Network” option. The app will prompt you to confirm that you want to disconnect from the current network.
Step 6: Confirm Disconnection
Tap “Continue” or “Yes” when asked if you want to disconnect. Your doorbell will briefly go offline.
Step 7: Put Your Doorbell in Setup Mode
Now, you’ll need to physically activate setup mode on your doorbell:
- Battery-powered models (Ring Doorbell, Doorbell 2, etc.): Press and hold the orange button on the back of the device for about 10 seconds until the light on the front flashes white.
- Hardwired models (Ring Doorbell Pro, Pro 2, etc.): Press and hold the setup button (usually on the side or back) until the light flashes white.
This tells the doorbell it’s ready to connect to a new network.
Step 8: Return to the Ring App
The app should automatically detect that your doorbell is in setup mode. If not, tap “I’ve pressed the button” or “Continue.”
Step 9: Select Your New WiFi Network
The app will scan for available networks. Tap your new WiFi network from the list. If you don’t see it, make sure your phone is connected to the 2.4 GHz band and that the network is broadcasting.
Step 10: Enter Your WiFi Password
Carefully type in your new WiFi password. Double-check for capital letters, numbers, and special characters. Tap “Continue” when done.
Step 11: Wait for Connection
The app will send the network details to your doorbell. This may take 30–60 seconds. You’ll see a progress bar or status message.
Step 12: Confirm Successful Connection
Once connected, the app will show a success message. Your doorbell will reconnect to live view, and you should see a solid blue light (on most models) indicating a strong connection.
Step 13: Test Your Doorbell
Try viewing the live feed, triggering motion, or using two-way talk to confirm everything is working.
Tips for a Smooth WiFi Change
Even with perfect steps, connection issues can happen. Here are some pro tips to ensure success:
Stay Close to the Router
WiFi signals weaken with distance and obstacles. Stand near your router during setup to give your doorbell the best chance to connect.
Use a Strong Password
Avoid overly simple passwords. A strong, unique password improves security and reduces connection errors.
Restart Your Router
If your doorbell won’t connect, try restarting your router. Unplug it for 30 seconds, then plug it back in. This refreshes the network and can resolve hidden issues.
Check for Interference
Microwaves, cordless phones, and thick walls can interfere with 2.4 GHz signals. Move your router away from these sources if possible.
Update Your Doorbell’s Firmware
Outdated firmware can cause connectivity problems. The Ring app usually updates firmware automatically, but you can check under Device Health > Firmware Version.
Use a WiFi Extender (If Needed)
If your doorbell is far from the router, consider a WiFi extender or mesh system. Just ensure it supports 2.4 GHz and is placed within range.
Troubleshooting Common Issues
Sometimes, things don’t go as planned. Here’s how to fix the most common problems when changing your Ring Doorbell’s WiFi.
Issue 1: Doorbell Won’t Enter Setup Mode
If pressing the button doesn’t trigger the white light:
- Make sure the doorbell has power (check battery level or wiring).
- Press and hold the button for a full 10 seconds—don’t release too soon.
- For hardwired models, ensure the doorbell is receiving power from the transformer (16–24V recommended).
Issue 2: App Doesn’t Detect the Doorbell
If the app says “Device not found”:
- Ensure your phone is connected to the same 2.4 GHz network you’re trying to connect to.
- Move closer to the doorbell and router.
- Close and reopen the Ring app.
- Restart your phone.
Issue 3: Wrong Network Appears
If you see a network you don’t recognize:
- Your router may be broadcasting multiple networks (e.g., “HomeWiFi” and “HomeWiFi_5G”).
- Make sure you select the 2.4 GHz version (usually without “5G” or “_5G” in the name).
- If both bands share the same name, temporarily rename the 5 GHz network in your router settings.
Issue 4: Password Rejected
If the app says the password is incorrect:
- Re-enter the password carefully—check for typos, spaces, or case sensitivity.
- Try typing it in a notes app first, then copy and paste into the Ring app.
- Reset your WiFi password if you’re unsure.
Issue 5: Connection Drops After Setup
If your doorbell connects but keeps going offline:
- Check signal strength in the Ring app under Device Health > Network.
- Move your router closer or add a WiFi extender.
- Reduce interference from other devices.
- Ensure your internet speed meets Ring’s requirements (at least 2 Mbps upload).
Issue 6: Still Not Working? Try a Factory Reset
If all else fails, a factory reset may be necessary. This erases all settings and returns the doorbell to its original state.
To reset:
- Battery models: Remove the battery, wait 10 seconds, reinsert, then press and hold the orange button for 20 seconds.
- Hardwired models: Press and hold the setup button for 20 seconds until the light turns off and back on.
After resetting, follow the full setup process again—including reconnecting to WiFi.
Advanced Tips for Power Users
If you’re tech-savvy or managing multiple Ring devices, here are some advanced strategies:
Use a Dedicated IoT Network
Many modern routers allow you to create a separate WiFi network just for smart devices (like Ring, cameras, and thermostats). This improves security and reduces congestion on your main network.
Enable WPA2 or WPA3 Security
Ring Doorbells work best with WPA2 or WPA3 encryption. Avoid outdated protocols like WEP.
Monitor Signal Strength Regularly
Check your doorbell’s signal strength monthly in the Ring app. A weak signal can cause missed alerts or poor video quality.
Schedule Regular Reboots
Rebooting your router every few weeks can prevent long-term connectivity issues.
Keep Firmware Updated
Enable automatic updates in the Ring app to ensure your doorbell always has the latest features and bug fixes.
Frequently Asked Questions (Before We Wrap Up)
We’ve covered a lot—but you might still have questions. Here are answers to some common concerns:
Can I change the WiFi without removing the doorbell?
Yes! You don’t need to uninstall or re-mount your Ring Doorbell. The entire process happens through the app and a quick button press.
Will changing WiFi affect my recordings or settings?
No. Your motion zones, notification settings, and recorded videos are stored in the cloud and won’t be affected by a WiFi change.
What if I forget my new WiFi password?
You’ll need to retrieve it from your router or internet provider. Most routers have the password printed on a label, or you can log into the router’s admin page to view it.
Can I use a mobile hotspot?
Technically yes, but it’s not recommended. Hotspots often have weaker signals, data limits, and higher latency—leading to poor performance.
How long does the process take?
Typically 5–10 minutes, depending on your network speed and any troubleshooting needed.
What if my doorbell is offline after the change?
Wait a few minutes—sometimes it takes time to reconnect. If it stays offline, check signal strength, restart the router, or try the setup again.
Conclusion
Changing the WiFi network on your Ring Doorbell doesn’t have to be stressful. With the right preparation and a clear step-by-step approach, you can update your connection in under 10 minutes. Remember: always use the Ring app, stay close to your router, and double-check your network details.
Whether you’re moving, upgrading your internet, or just improving your home network, keeping your Ring Doorbell connected ensures you never miss a visitor, package, or unexpected motion at your door.
If you run into issues, don’t panic—most problems are fixable with a few simple troubleshooting steps. And when in doubt, a factory reset followed by a fresh setup often does the trick.
Now that you know how to change the WiFi network on your Ring Doorbell, you’re all set to enjoy seamless smart home security—no matter where life takes you.