Changing the WiFi connection on your Ring Doorbell is simple with the Ring app. This guide walks you through disconnecting from your old network and connecting to a new one—whether you’ve moved, upgraded your router, or just need better signal strength.
Key Takeaways
- Use the Ring app: All WiFi changes must be done through the official Ring app—not your phone’s settings.
- Ensure strong signal: Your doorbell needs at least -70 dBm signal strength for reliable performance.
- Reconnect during setup mode: Put your doorbell in setup mode before adding a new network.
- Check compatibility: Ring Doorbells only support 2.4 GHz networks—not 5 GHz.
- Restart if needed: Power cycle your doorbell and router if connection fails after setup.
- Update firmware: Keep your device updated to avoid connectivity bugs.
- Use a WiFi extender: If signal is weak, consider a range extender near your door.
How to Change WiFi Connection on Ring Doorbell
If you’ve moved to a new home, upgraded your internet plan, or noticed your Ring Doorbell keeps disconnecting, it might be time to change its WiFi connection. Whether you’re switching from one network to another or troubleshooting poor signal strength, updating your Ring Doorbell’s WiFi settings is easier than you think—and you don’t need to be a tech expert to do it.
In this complete guide, we’ll walk you through every step of changing the WiFi connection on your Ring Doorbell. You’ll learn how to use the Ring app, put your device into setup mode, connect to a new network, and troubleshoot common issues. By the end, your doorbell will be back online with a strong, stable connection—so you never miss a visitor again.
We’ll cover everything from checking your network compatibility to using WiFi extenders for better coverage. Plus, we’ll share practical tips to avoid common mistakes and keep your smart doorbell running smoothly. Let’s get started!
Why You Might Need to Change Your WiFi Connection
Visual guide about How to Change Wifi Connection on Ring Doorbell
Image source: i5.walmartimages.com
There are several reasons you might need to update your Ring Doorbell’s WiFi settings. Understanding these can help you decide when it’s time for a change and prevent future issues.
Moving to a New Home
The most common reason people change their WiFi connection is because they’ve moved. If you’ve relocated, your old network won’t be available, and your Ring Doorbell won’t connect to the internet. Even if you’re keeping the same internet provider, your new home likely has a different router and network name (SSID), so your doorbell needs to be reconfigured.
Upgrading Your Internet Plan or Router
If you’ve upgraded to a faster internet plan or replaced your old router with a newer model, your network settings may have changed. New routers often come with updated security protocols or different default SSIDs. Your Ring Doorbell might not automatically connect to the new network, especially if the name or password has changed.
Poor Signal Strength
Even if you haven’t moved, your doorbell might be struggling with weak WiFi. Thick walls, distance from the router, or interference from other devices can weaken the signal. If your doorbell frequently goes offline, shows delayed notifications, or has grainy video, it could be due to poor connectivity. Changing to a stronger network or using a WiFi extender can solve this.
Network Name or Password Changed
Sometimes, you might change your WiFi network name or password for security reasons. If you do this without updating your Ring Doorbell, it will lose connection. Since the doorbell can’t automatically detect changes, you’ll need to manually reconnect it to the updated network.
Switching to a Guest or Dedicated IoT Network
Many smart home users create a separate WiFi network for their devices—like doorbells, cameras, and thermostats. This improves security and reduces congestion on your main network. If you’ve set up a guest or IoT-specific network, you’ll need to connect your Ring Doorbell to it for optimal performance.
What You’ll Need Before You Start
Before changing your WiFi connection, make sure you have the following items ready. This will make the process faster and help avoid interruptions.
Your Smartphone or Tablet
You’ll need a mobile device with the Ring app installed. The app is available for both iOS and Android and is the only way to manage your doorbell’s WiFi settings. Make sure your device is connected to the same WiFi network you want to connect your doorbell to—or at least within range of it.
The Ring App (Latest Version)
Download the latest version of the Ring app from the App Store or Google Play. Older versions may not support newer features or could have bugs that affect connectivity. Updating ensures you have access to all troubleshooting tools and setup options.
Your New WiFi Network Name and Password
Have your new WiFi network name (SSID) and password handy. Double-check for typos—even a single wrong character can prevent connection. If you’re unsure, check your router’s label or log into your router’s admin page.
Access to Your Doorbell
You’ll need physical access to your Ring Doorbell to put it into setup mode. This usually involves pressing a button on the device or removing it from the mount. Make sure you have a ladder or step stool if your doorbell is mounted high.
A Stable Power Source
Ensure your doorbell has enough battery or is connected to a power source. If it’s battery-powered, check the charge level in the app. A low battery can interrupt the setup process. Wired models should remain powered throughout.
Step-by-Step Guide to Change WiFi Connection on Ring Doorbell
Now that you’re prepared, let’s go through the process of changing your WiFi connection. Follow these steps carefully to ensure a smooth transition.
Step 1: Open the Ring App
Launch the Ring app on your smartphone or tablet. If you’re not already logged in, enter your credentials. Make sure you’re using the same account that was used to set up the doorbell originally.
Once inside, you’ll see your dashboard with all your Ring devices. Locate your doorbell in the list and tap on it to open the device settings.
Step 2: Access Device Health
In the device menu, look for the “Device Health” option. This section shows important information about your doorbell, including battery level, signal strength, and current WiFi network.
Tap on “Device Health” to view details. Here, you’ll see the current WiFi network your doorbell is connected to. If it’s the wrong one or showing poor signal, it’s time to change it.
Step 3: Start the WiFi Setup Process
In the Device Health screen, look for the “Change WiFi Network” or “Reconnect to WiFi” option. Tap on it to begin the setup process.
The app will guide you through the next steps. It may ask you to confirm that you want to change the network. Tap “Continue” or “Yes” to proceed.
Step 4: Put Your Doorbell in Setup Mode
Now, you’ll need to physically activate setup mode on your doorbell. The method depends on your model:
– For battery-powered models: Remove the doorbell from its mount by pressing the release tab. Once detached, press and hold the orange button on the back for about 10 seconds until the light ring flashes white. This puts it into setup mode.
– For wired models: You may need to press the button on the side or back of the device. Some models require you to briefly disconnect and reconnect power to enter setup mode. Check your user manual if unsure.
Once in setup mode, the light ring will flash white, indicating it’s ready to connect.
Step 5: Connect Your Phone to the Doorbell’s Temporary Network
Your doorbell will broadcast a temporary WiFi network (usually named “Ring-XXXX”). Go to your phone’s WiFi settings and connect to this network.
This step allows your phone to communicate directly with the doorbell during setup. It’s temporary and will disconnect once the process is complete.
Step 6: Return to the Ring App
After connecting to the doorbell’s network, return to the Ring app. The app should detect that your phone is now linked to the doorbell and prompt you to select your new WiFi network.
A list of available networks will appear. Choose the one you want your doorbell to connect to. Make sure it’s a 2.4 GHz network—Ring Doorbells do not support 5 GHz.
Step 7: Enter Your WiFi Password
Once you’ve selected your network, enter the password. Be careful—this is case-sensitive. If you’re unsure, double-check the password on your router or another connected device.
After entering the password, tap “Connect” or “Continue.” The app will send the network details to your doorbell.
Step 8: Wait for Connection
Your doorbell will now attempt to connect to the new network. This can take 30 seconds to a few minutes. During this time, the light ring may flash blue or white.
Do not disconnect your phone or close the app. Stay nearby so you can monitor progress.
Step 9: Confirm Successful Connection
Once connected, the app will notify you that the setup is complete. You should see your new WiFi network listed under “Device Health.”
Test the connection by checking live view or triggering a motion alert. If everything works, your doorbell is successfully connected to the new network.
Step 10: Reattach Your Doorbell (If Removed)
If you removed your doorbell from the mount, reattach it securely. Make sure it’s properly seated and the battery is locked in place (if applicable).
Troubleshooting Common Issues
Even with careful setup, you might run into problems. Here’s how to fix the most common issues when changing your WiFi connection.
Doorbell Won’t Enter Setup Mode
If the light ring doesn’t flash white when you press the button, try the following:
– Ensure the battery is charged or the device is powered.
– Press and hold the button for at least 10 seconds.
– For wired models, try turning off power at the breaker for 10 seconds, then turning it back on.
– If the button is unresponsive, the device may need a factory reset (see below).
App Can’t Find the Doorbell’s Network
If your phone doesn’t detect the “Ring-XXXX” network:
– Make sure your doorbell is in setup mode (flashing white light).
– Move closer to the doorbell—your phone needs to be within range.
– Turn off Bluetooth and mobile data on your phone, as they can interfere.
– Restart your phone and try again.
Incorrect Password Error
If you get a password error, double-check the following:
– The password is correct and matches your router’s settings.
– You’re entering it in the right field (case-sensitive).
– Your network isn’t using special characters that might cause issues.
– Try retyping the password slowly to avoid typos.
Doorbell Connects but Drops Frequently
If your doorbell connects but keeps going offline:
– Check signal strength in the app. It should be above -70 dBm.
– Move your router closer or use a WiFi extender.
– Avoid placing the router near metal objects, microwaves, or cordless phones.
– Reduce interference by changing your router’s channel (use 1, 6, or 11 for 2.4 GHz).
Factory Reset (Last Resort)
If nothing works, you may need to reset your doorbell:
– For battery models: Remove the battery, wait 10 seconds, reinsert, and press the orange button 5 times quickly.
– For wired models: Turn off power, wait 10 seconds, turn it back on, and press the button 5 times.
This will erase all settings and return the device to factory defaults. You’ll need to set it up as if it were new.
Tips for a Stronger WiFi Connection
A strong WiFi signal is essential for reliable performance. Here are some tips to improve connectivity.
Use a WiFi Extender
If your doorbell is far from the router, a WiFi extender can boost the signal. Place it halfway between the router and the doorbell for best results. Choose a dual-band extender that supports 2.4 GHz.
Optimize Router Placement
Keep your router in a central location, elevated off the floor, and away from walls and metal objects. Avoid placing it in basements or behind large furniture.
Update Router Firmware
Check your router manufacturer’s website for firmware updates. Updated firmware can improve performance, security, and compatibility with smart devices.
Limit Connected Devices
Too many devices on one network can slow it down. Disconnect unused devices or create a separate network for smart home gadgets.
Use a Dedicated IoT Network
Many modern routers allow you to create a guest or IoT network. This isolates your smart devices from your main network, improving security and reducing congestion.
Conclusion
Changing the WiFi connection on your Ring Doorbell is a straightforward process when you follow the right steps. Whether you’ve moved, upgraded your internet, or just need a stronger signal, the Ring app makes it easy to reconnect your device to a new network.
Remember to always use the app—not your phone’s settings—to manage WiFi changes. Put your doorbell in setup mode, connect to the temporary network, and enter your new WiFi details carefully. If you run into issues, check signal strength, verify your password, and consider using a WiFi extender.
With a stable connection, your Ring Doorbell will deliver clear video, instant alerts, and reliable performance—so you’re always in the loop, even when you’re not home.
By following this guide, you’ve not only fixed your current issue but also learned how to maintain a strong connection in the future. Keep your app updated, monitor device health regularly, and don’t hesitate to troubleshoot early. Your smart doorbell is an important part of home security, and a little maintenance goes a long way.