Changing the WiFi network on your Ring Doorbell is easy with the Ring app. This guide walks you through each step to reconnect your device to a new network, ensuring reliable performance and security.
Key Takeaways
- Always use the Ring app: The only official way to change WiFi settings is through the Ring app on your smartphone or tablet.
- Ensure strong signal strength: Your Ring Doorbell needs a stable 2.4 GHz WiFi connection within 10–30 feet of the router for optimal performance.
- Keep your device charged or powered: If using a battery-powered model, make sure it’s fully charged before starting the setup process.
- Follow the in-app prompts carefully: The Ring app guides you step-by-step—don’t skip any screens to avoid connection errors.
- Reconnect after moving or router changes: Whenever you change your home WiFi name (SSID) or password, you must update your Ring Doorbell.
- Use the Chime Pro for weak signals: If your doorbell is far from the router, a Ring Chime Pro can extend your WiFi range.
- Test after setup: Always test live view and motion alerts after changing WiFi to confirm everything works.
How to Change WiFi on Ring Doorbell App
If you’ve recently changed your home WiFi network—maybe you got a new router, updated your password, or switched internet providers—you’ll need to update your Ring Doorbell to stay connected. The good news? It’s a straightforward process using the Ring app. Whether you have a Ring Video Doorbell, Ring Doorbell 2, Ring Doorbell 3, Ring Doorbell 4, Ring Doorbell Pro, or Ring Doorbell Elite, the steps are nearly identical.
In this guide, we’ll walk you through how to change WiFi on the Ring Doorbell app in clear, easy-to-follow steps. You’ll learn how to prepare your device, navigate the app, reconnect to a new network, and troubleshoot common issues. By the end, your smart doorbell will be back online, sending you alerts and letting you see who’s at your door—no matter where you are.
Let’s get started!
Why You Might Need to Change Your Ring Doorbell’s WiFi
Visual guide about How to Change Wifi on Ring Doorbell App
Image source: safesmartliving.com
Before diving into the steps, it helps to understand when and why you’d need to update your Ring Doorbell’s WiFi settings. Here are the most common reasons:
- New WiFi Network: If you’ve moved to a new home or upgraded your internet service, your old network name (SSID) and password won’t work anymore.
- Changed WiFi Password: Even a simple password update means your Ring Doorbell can’t connect unless you reconfigure it.
- Router Replacement: New routers often come with different settings or default networks that your Ring device doesn’t recognize.
- Poor Signal Strength: If your doorbell keeps disconnecting, switching to a stronger or closer WiFi network can help.
- Security Concerns: If you suspect your WiFi has been compromised, changing your network and updating your Ring device improves security.
No matter the reason, the process is the same: use the Ring app to reconnect your doorbell to the new network.
Before You Begin: Preparation Checklist
A smooth WiFi change starts with proper preparation. Follow this checklist to avoid common pitfalls:
1. Ensure Your Device Is Powered
If you have a battery-powered Ring Doorbell (like the Ring Doorbell 2 or 3), make sure it’s fully charged. A low battery can interrupt the setup process. You can check the battery level in the Ring app under Device Health. If it’s below 50%, charge it fully before starting.
For wired models (like the Ring Doorbell Pro or Elite), ensure the power connection is secure. If your doorbell isn’t receiving power, it won’t respond during setup.
2. Confirm Your New WiFi Network Is Active
Make sure your new WiFi network is up and running. Test it with your phone or laptop to confirm you can connect and browse the internet. Your Ring Doorbell only supports 2.4 GHz networks—most modern routers broadcast both 2.4 GHz and 5 GHz bands. If your network name includes “5G” or “5GHz,” your Ring won’t connect to it.
Tip: If your router combines both bands under one name (called “band steering”), you may need to temporarily separate them or use a network name that clearly indicates 2.4 GHz (e.g., “HomeWiFi_2.4”).
3. Download and Update the Ring App
Make sure you’re using the latest version of the Ring app. Open your device’s app store (Google Play or Apple App Store), search for “Ring,” and update if needed. An outdated app can cause setup errors.
4. Have Your WiFi Credentials Ready
You’ll need your new WiFi network name (SSID) and password. Write them down or keep them handy on your phone. Double-check for typos—even a single wrong character will prevent connection.
5. Position Yourself Near the Doorbell
You’ll need to be within a few feet of your Ring Doorbell during setup. This ensures your phone can communicate with the device via Bluetooth and that the doorbell can detect your WiFi signal.
Step-by-Step Guide: How to Change WiFi on Ring Doorbell App
Now that you’re prepared, let’s walk through the actual process. These steps work for all Ring Doorbell models and are designed to be user-friendly—even if you’re not tech-savvy.
Step 1: Open the Ring App
Launch the Ring app on your smartphone or tablet. Make sure you’re logged into the account associated with your doorbell. If you have multiple Ring devices, ensure you’re viewing the correct one.
Step 2: Go to Device Settings
Tap the three horizontal lines (menu icon) in the top-left corner of the app. From the menu, select “Devices.” Find your doorbell in the list and tap on it to open its dashboard.
Step 3: Access Device Health
On your doorbell’s dashboard, look for the “Device Health” section. Tap on it. This screen shows important details like battery level, signal strength, and firmware version.
Step 4: Start the WiFi Setup Process
In the Device Health menu, look for an option labeled “Change WiFi Network” or “Reconnect to WiFi.” Tap it. The app will now guide you through the reconnection process.
Note: If you don’t see this option, your doorbell may already be connected to a network. In that case, tap “Disconnect from WiFi” first, then proceed.
Step 5: Put Your Doorbell in Setup Mode
The app will prompt you to put your Ring Doorbell into setup mode. Here’s how:
- Battery Models: Remove the battery from the back of the doorbell for about 10 seconds, then reinsert it. The light on the front will flash white, indicating setup mode.
- Wired Models: Press and hold the setup button (usually on the side or back) for 5–10 seconds until the light flashes white.
Wait for the app to detect your doorbell. This usually takes 10–30 seconds.
Step 6: Connect Your Phone to the Doorbell’s Temporary Network
Once in setup mode, your Ring Doorbell creates a temporary WiFi network (e.g., “Ring-XXXX”). The app will ask you to connect your phone to this network.
Go to your phone’s WiFi settings, find the Ring network, and connect to it. Return to the Ring app—it should automatically resume the setup process.
Step 7: Select Your New WiFi Network
The app will scan for available WiFi networks. Look for your new network in the list and tap on it. If you don’t see it, make sure your router is broadcasting the 2.4 GHz band and that you’re within range.
Step 8: Enter Your WiFi Password
Type in your new WiFi password carefully. The app will show dots or asterisks, so double-check for accuracy. If you make a mistake, you’ll need to restart the process.
Step 9: Wait for Connection
The app will send the network details to your doorbell. This can take 30 seconds to 2 minutes. You’ll see a progress bar and status messages like “Connecting…” or “Updating settings.”
Do not close the app or move away from the doorbell during this time.
Step 10: Confirm Successful Connection
Once connected, the app will display a success message. Your doorbell’s light will stop flashing and remain solid or turn off (depending on the model). Return to your doorbell’s dashboard in the app and check Device Health to confirm the new WiFi network is listed.
Tips for a Smooth WiFi Change
Even with clear instructions, things can go wrong. Here are some practical tips to ensure a hassle-free experience:
- Stay Close to the Doorbell: Bluetooth and WiFi signals weaken with distance. Stay within 10–15 feet during setup.
- Restart Your Router: If your doorbell struggles to connect, power-cycle your router by unplugging it for 30 seconds and plugging it back in.
- Use a Strong Password: Avoid simple passwords like “12345678.” Use a mix of letters, numbers, and symbols for better security.
- Check for Interference: Microwaves, cordless phones, and thick walls can interfere with WiFi. Move your router or doorbell if possible.
- Update Firmware: After reconnecting, check for firmware updates in the Device Health section. Updated firmware improves performance and security.
Troubleshooting Common Issues
Sometimes, the WiFi change process doesn’t go as planned. Here’s how to fix the most common problems:
Issue: Doorbell Won’t Enter Setup Mode
If the light doesn’t flash white after removing the battery or pressing the button, try the following:
- Ensure the battery is fully charged.
- Press the setup button longer (up to 15 seconds).
- Reset the doorbell by holding the button for 20 seconds until the light turns off and on again.
Issue: App Can’t Find the Doorbell’s Network
If your phone doesn’t detect the “Ring-XXXX” network:
- Make sure Bluetooth is enabled on your phone.
- Restart the Ring app and try again.
- Move closer to the doorbell.
- Try using a different phone or tablet.
Issue: Wrong WiFi Password
If you enter the wrong password, the app will usually notify you. Simply restart the process and re-enter the correct credentials. Avoid copying and pasting—type the password manually to prevent hidden characters.
Issue: Weak Signal After Setup
If your doorbell connects but has poor signal strength:
- Move your router closer to the doorbell.
- Use a WiFi extender or mesh network.
- Consider a Ring Chime Pro, which acts as a WiFi extender specifically for Ring devices.
Issue: Doorbell Disconnects Frequently
Frequent disconnections may indicate:
- An overloaded network (too many devices connected).
- A router that drops the 2.4 GHz band.
- Firmware issues—update your doorbell and router.
Using Ring Chime Pro to Improve WiFi Range
If your doorbell is far from your router—say, at the end of a long driveway or in a detached garage—WiFi signal strength can be a real challenge. That’s where the Ring Chime Pro comes in.
The Chime Pro is a smart plug-in device that connects to your home WiFi and creates a dedicated network for your Ring devices. It acts as a WiFi extender, boosting the signal to your doorbell and other Ring products like security cameras.
To use it:
- Plug the Chime Pro into an outlet between your router and doorbell.
- Follow the in-app setup to connect it to your WiFi.
- When changing your doorbell’s WiFi, select the Chime Pro’s network instead of your main router.
This simple upgrade can dramatically improve reliability and reduce disconnections.
Security Best Practices When Changing WiFi
Your Ring Doorbell handles sensitive data—video footage, motion alerts, and access logs. When changing your WiFi, keep these security tips in mind:
- Use WPA2 or WPA3 Encryption: Avoid outdated security protocols like WEP. Check your router settings to ensure strong encryption.
- Enable Two-Factor Authentication (2FA): In the Ring app, go to Account Settings > Two-Factor Authentication and turn it on. This adds an extra layer of protection.
- Regularly Update Passwords: Change your WiFi password every 6–12 months and update your Ring devices accordingly.
- Monitor Device Access: Review who has access to your Ring account under “Shared Users” and remove anyone who no longer needs it.
Final Steps: Testing Your Setup
After changing your WiFi, don’t assume everything is working. Take a few minutes to test your doorbell:
- Check Live View: Open the Ring app and tap “Live View” on your doorbell. You should see a clear video feed within a few seconds.
- Test Motion Alerts: Walk in front of the doorbell to trigger a motion alert. You should receive a notification on your phone.
- Verify Recording: Check your event history to confirm the motion was recorded.
- Test Two-Way Talk: Tap the microphone icon and speak. You should hear your voice through the doorbell’s speaker.
If any of these features don’t work, revisit the Device Health section and troubleshoot accordingly.
Conclusion
Changing the WiFi on your Ring Doorbell app is a simple but essential task to keep your smart home security system running smoothly. Whether you’ve moved, upgraded your internet, or just want better performance, following the steps in this guide ensures a successful reconnection.
Remember: always use the Ring app, stay close to your device during setup, and double-check your WiFi credentials. With a little preparation and patience, you’ll have your doorbell back online in no time—ready to protect your home and give you peace of mind.
If you run into issues, don’t hesitate to consult Ring’s support page or contact their customer service team. And for those with weak signals, consider investing in a Ring Chime Pro to boost your connection.
Now that you know how to change WiFi on Ring Doorbell app, you’re equipped to handle any network change with confidence. Stay safe, stay connected, and enjoy the convenience of your smart doorbell!