How to Determine Ring Doorbell Version

how to determine ring doorbell version is an essential topic that provides valuable insights and practical knowledge for anyone interested in learning more about this subject.

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Key Takeaways

• Check the model number: Find it on the device or in the Ring app under Device Settings.
• Use the Ring app: Navigate to Device Health for version and firmware details.
• Look at the back of the device: Most models list the version number on a sticker.
• Compare physical features: Button placement and design vary by Ring Doorbell version.
• Review purchase date: Newer models were released after specific years—match timelines.
• Contact Ring support: Provide serial number for accurate version identification if unsure.

Why This Matters / Understanding the Problem

So, you’ve got a Ring doorbell—awesome choice. It’s been keeping an eye on your front porch, sending you alerts when the mail arrives (or when that squirrel keeps stealing your potted herbs). But now you’re wondering: Which version do I actually have? Maybe you’re trying to install a new feature, troubleshoot a glitch, or sell it secondhand. Whatever the reason, knowing your Ring doorbell model isn’t just helpful—it’s essential.

Here’s the thing: Ring has released over a dozen different doorbell models since 2014. From the original Ring Video Doorbell to the latest Ring Video Doorbell Pro 2 and even battery-powered options like the Ring Video Doorbell (2nd gen), they all look pretty similar at first glance. But under the hood? Totally different specs, features, and compatibility.

Imagine trying to charge your iPhone 14 with a charger made for an iPhone 6. It might fit, but it won’t work right—or could even damage your device. The same goes for your Ring doorbell. Using the wrong power adapter, mounting bracket, or app settings because you guessed the model? That’s a fast track to frustration.

That’s why learning how to determine Ring doorbell version isn’t just a techie trick—it’s a practical skill every Ring owner should know. Whether you’re upgrading, troubleshooting, or just curious, identifying your exact model saves time, money, and headaches. Plus, it helps you get the most out of your smart home setup.

What You Need

Good news: You don’t need fancy tools or a degree in electrical engineering. Figuring out your Ring doorbell version is surprisingly simple—and you probably already have everything you need lying around.

• Your smartphone or tablet – Most Ring doorbells connect via the Ring app, which is where you’ll find the clearest model info.
• Access to your Ring account – Make sure you’re logged in and can see your device in the app.
• The physical doorbell unit – Sometimes, the model number is printed right on the device or its packaging.
• A steady internet connection – So the app can sync and display accurate details.
• Optional: Original packaging or receipt – If you still have it, the box or email confirmation often lists the exact model.

No need to unscrew anything or risk electrocution—this process is safe, non-invasive, and takes less than five minutes. Whether you’re a tech newbie or a smart home pro, these steps work for everyone.

Step-by-Step Guide to How to Determine Ring Doorbell Version

Step 1: Open the Ring App and Go to Device Settings

Start by unlocking your phone and opening the Ring app—the same one you use to view live feeds or check motion alerts. Once it loads, tap the three horizontal lines (the menu icon) in the top-left corner. From there, select “Devices” from the dropdown.

You’ll see a list of all your Ring devices—doorbell, cameras, alarms, etc. Tap on your doorbell. Now, look for a gear icon or the word “Device Settings” near the top of the screen. Tap that.

This is your gateway to all things related to your doorbell. Don’t worry if the interface looks slightly different—Ring updates its app regularly, but the core navigation stays consistent.

Step 2: Find the Model Name and Number

Inside Device Settings, scroll down until you see a section labeled “General” or “About”. Tap on it. Here’s where the magic happens: you’ll find your doorbell’s official model name (like “Ring Video Doorbell Pro”) and its model number (such as “5AT4S7” or “B08CG2G9T8”).

The model number is especially useful because it’s unique to each variant. For example, the Ring Video Doorbell (3rd gen) has a different number than the 2nd gen, even though they look nearly identical. This tiny string of letters and numbers is your golden ticket to knowing exactly what you’ve got.

If you’re having trouble finding it, try tapping “Device Health” or “Device Info”—some older app versions tuck this info there instead.

Step 3: Cross-Check with Physical Labels (If Needed)

Still unsure? No problem. Grab a ladder (safely!) and take a close look at your doorbell itself. On most models, you’ll find a small label on the back or bottom edge with the model number printed in tiny text.

For battery-powered models like the Ring Video Doorbell (2nd gen), you may need to remove the faceplate gently to see the label underneath. Just press the release tab and lift it off—no tools required.

Hardwired models like the Ring Video Doorbell Pro usually have the label visible without disassembly. Compare this number to what you saw in the app. If they match, you’ve confirmed your model with 100% certainty.

Step 4: Use the Serial Number for Extra Confirmation

Want to go the extra mile? Your doorbell’s serial number can also help verify its generation. It’s usually listed right next to the model number in the app or on the physical label.

While the serial number alone won’t tell you the model, you can enter it into Ring’s support page or contact customer service for confirmation. They’ll instantly tell you which version you own—and whether it’s still under warranty.

This step is especially helpful if you bought your doorbell used or inherited it from a previous homeowner. You’ll know exactly what you’re working with before investing in accessories or upgrades.

Step 5: Check Your Purchase History or Email Receipts

If all else fails, dig into your email inbox. Search for keywords like “Ring,” “order confirmation,” or “Amazon shipment.” Most people receive an email when they buy a Ring doorbell, and it almost always includes the full product name and model number.

Even if you bought it in-store, the receipt often lists the SKU or product description. For example: “Ring Video Doorbell Wired – Model: 5AT4S7.” That’s your answer right there.

Bonus tip: If you registered your device with Ring during setup (which you should’ve!), your account dashboard might also show purchase details and registration date—another clue to its age and model.

Pro Tips & Common Mistakes to Avoid

After helping dozens of friends and family members figure out their Ring doorbell versions, I’ve seen a few recurring hiccups. Let me save you the frustration.

Pro Tip: Always double-check the model number—not just the name. “Ring Video Doorbell” could mean the 1st, 2nd, or 3rd generation. The model number tells the real story.

One common mistake? Assuming all black doorbells are the same. The original Ring Video Doorbell and the newer Ring Video Doorbell (3rd gen) both come in black, but they use different mounting systems and power requirements. Guessing wrong could mean buying the wrong replacement part.

Another pitfall: Relying solely on the app’s home screen. The main dashboard shows your device name (which you might’ve customized), not the official model. Always dive into Device Settings for accurate info.

And please—don’t try to identify your doorbell by its shape alone. The Ring Video Doorbell Pro and the Ring Video Doorbell Elite look almost identical, but one requires a transformer and the other plugs directly into existing wiring. Mixing them up can fry your doorbell or your home’s electrical system.

Lastly, if you’re selling or giving away your doorbell, resetting it to factory settings before handing it over is crucial. But you’ll need to know the model to do it correctly—some require a physical button press, others use the app. Knowing your version ensures a smooth transfer.

FAQs About How to Determine Ring Doorbell Version

Q: Can I tell my Ring doorbell version just by looking at it?
A: Not reliably. While some models have slight design differences (like the Pro’s sleek metal faceplate), many look nearly identical. The safest way is to check the app or physical label—don’t rely on visuals alone.

Q: What if my Ring app doesn’t show the model number?
A: First, make sure your app is updated to the latest version. If it still doesn’t appear, try logging out and back in, or reinstalling the app. As a last resort, check the physical device or your purchase receipt.

Q: Does the Ring doorbell version affect compatibility with other smart home devices?
A: Absolutely. Older models may not support newer features like Alexa Announcements, end-to-end encryption, or advanced motion zones. Knowing your version helps you understand what integrations are possible.

Q: Can I upgrade my Ring doorbell without knowing the model?
A: Technically yes—but it’s risky. Accessories like solar panels, chimes, or mounting brackets are model-specific. Buying the wrong one wastes money and time. Always confirm your version first.

Q: What’s the difference between “Ring Video Doorbell” and “Ring Video Doorbell (2nd gen)”?
A: Great question! The original “Ring Video Doorbell” (1st gen) launched in 2014. The “(2nd gen)” refers to the 2020 redesign with improved video quality, better motion detection, and a removable battery. They’re not interchangeable.

Q: My doorbell stopped working—could the wrong model info cause that?
A: Indirectly, yes. If you followed a tutorial or bought a part assuming you had a different model, it might not fit or function properly. Always verify your version before troubleshooting or replacing components.

Q: Is there a way to see all my Ring device models in one place?
A: Yes! In the Ring app, go to Menu > Devices, then tap each device and check its “About” section. You can also visit Ring’s online account portal and view your registered devices with full specs.

Final Thoughts

Figuring out how to determine Ring doorbell version might seem like a small task—but it’s one of those things that pays off big time down the road. Whether you’re installing a new chime, upgrading your Wi-Fi setup, or just bragging to your neighbor about your smart home tech, knowing your exact model gives you confidence and control.

And honestly? It’s easier than finding your TV remote. With just a few taps in the app—or a quick glance at the back of your doorbell—you’ll have the answer in under a minute. No PhD required.

So next time someone asks, “What kind of Ring do you have?” you won’t have to guess. You’ll know—and you’ll probably impress them with your tech-savviness. But more importantly, you’ll avoid costly mistakes and get the most out of your investment.

Now go check your model. Your future self (and your front porch) will thank you.

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