Installing an Arlo video doorbell is simpler than you think—even if you’re not a tech expert. This guide walks you through every step, from checking compatibility to final app setup, ensuring your smart doorbell works perfectly.
Key Takeaways
- Check compatibility first: Ensure your existing doorbell wiring and transformer meet Arlo’s voltage requirements (16–24V AC) to avoid damage or poor performance.
- Turn off power at the breaker: Always shut off electricity before removing your old doorbell to prevent shocks or short circuits.
- Use the Arlo app for setup: The official Arlo app guides you through Wi-Fi connection, device pairing, and motion detection settings.
- Mount securely and angle correctly: Position the doorbell at chest height and slightly tilted toward the walkway for optimal video coverage.
- Test after installation: Verify live video, motion alerts, and two-way audio work before finishing the job.
- Troubleshoot common issues: If the doorbell won’t power on or connect, check wiring, Wi-Fi signal, and app permissions.
- Consider a chime kit: If your mechanical chime isn’t compatible, use Arlo’s included digital chime or a third-party solution.
How to Install an Arlo Video Doorbell: A Complete Step-by-Step Guide
So, you’ve decided to upgrade your front door with an Arlo video doorbell—smart move! These sleek, feature-packed devices let you see, hear, and speak to visitors from anywhere using your smartphone. Whether you’re replacing an old wired doorbell or installing one for the first time, this guide will walk you through the entire process safely and efficiently.
In this comprehensive how-to guide, you’ll learn how to install an Arlo video doorbell from start to finish. We’ll cover everything from checking your home’s electrical compatibility to mounting the device, connecting it to your Wi-Fi, and customizing settings in the Arlo app. No prior experience? No problem. We’ve broken it down into simple, easy-to-follow steps with practical tips and troubleshooting advice along the way.
By the end of this guide, you’ll have a fully functional Arlo video doorbell that enhances your home security and gives you peace of mind. Let’s get started!
What You’ll Need Before You Begin
Visual guide about How to Install a Arlo Video Doorbell
Image source: indoorense.com
Before diving into the installation, gather all the tools and materials you’ll need. Having everything ready will save time and prevent frustration mid-process.
You’ll need:
– Your new Arlo video doorbell (wired model)
– The included mounting bracket and screws
– A Phillips-head screwdriver
– A voltage tester (optional but recommended)
– A drill with a small drill bit (if mounting into brick or concrete)
– A smartphone or tablet with the Arlo app installed
– A stable Wi-Fi network (2.4 GHz band required)
– A ladder (if your doorbell is high up)
Also, make sure you have access to your home’s electrical panel so you can safely turn off power to the doorbell circuit.
Step 1: Check Compatibility and Power Requirements
Not all doorbells are created equal—and neither are home electrical systems. Before installing your Arlo video doorbell, it’s crucial to verify that your existing setup can support it.
Check Your Existing Doorbell Wiring
Most homes with a traditional wired doorbell have two low-voltage wires running from the doorbell button to a transformer, which steps down your home’s 120V power to a safer 16–24V AC. Arlo video doorbells are designed to work within this range.
To check:
1. Remove your current doorbell button by unscrewing it from the wall.
2. Gently pull the wires out and inspect them. You should see two insulated wires (usually red and white or black and white).
3. Use a voltage tester to measure the voltage across the wires. If you don’t have a tester, you can skip this step—but it’s highly recommended for safety.
Important: If your voltage is below 16V or above 24V, your Arlo doorbell may not work properly or could be damaged. In such cases, you may need to upgrade your transformer or consult an electrician.
Verify Your Chime Type
Arlo video doorbells work with both mechanical (ding-dong) and digital (electronic) chimes. However, some older mechanical chimes may cause issues like continuous ringing or failure to trigger.
If your chime is mechanical and made of metal with physical strikers, it’s likely compatible. But if it’s very old or behaves oddly, consider using Arlo’s included digital chime or a compatible third-party option.
Ensure Wi-Fi Coverage
Your Arlo doorbell needs a strong 2.4 GHz Wi-Fi signal to function. The 5 GHz band is not supported. Walk to your front door with your phone and check the signal strength. If it’s weak, consider using a Wi-Fi extender or mesh network to boost coverage.
Step 2: Turn Off Power and Remove the Old Doorbell
Safety first! Working with electricity—even low voltage—can be dangerous if you’re not careful.
Turn Off the Power
1. Go to your home’s electrical panel (breaker box).
2. Locate the circuit breaker labeled “doorbell,” “chime,” or something similar. If there’s no label, turn off the main breaker to be safe.
3. Use a non-contact voltage tester at the doorbell wires to confirm power is off. The tester should not light up or beep.
Pro Tip: Take a photo of your breaker panel before turning anything off. This makes it easier to restore power later.
Remove the Old Doorbell
1. Unscrew the old doorbell button from the wall.
2. Carefully pull the wires out, but don’t disconnect them yet.
3. Wrap the exposed wire ends with electrical tape to prevent them from touching each other or the wall.
Set the old doorbell aside—you won’t need it anymore.
Step 3: Install the Mounting Bracket
The mounting bracket is the foundation of your Arlo doorbell installation. It holds the device securely and ensures proper alignment.
Position the Bracket
1. Hold the Arlo mounting bracket against the wall where you want to install the doorbell.
2. Ideal height is about 48 inches (chest level) from the ground. This ensures clear video of visitors and prevents tampering.
3. Use a level to make sure the bracket is straight.
Mark and Drill Holes
1. Mark the screw holes with a pencil.
2. If mounting into wood, you can screw directly. For brick, stucco, or concrete, drill pilot holes using a masonry bit.
3. Insert wall anchors if needed (included in the box).
Secure the Bracket
1. Align the bracket with the holes and screw it into place using the provided screws.
2. Make sure it’s tight and doesn’t wobble.
Connect the Wires
1. Strip about 1/4 inch of insulation from the ends of your doorbell wires if needed.
2. Loosen the terminal screws on the back of the mounting bracket.
3. Insert one wire into each terminal and tighten the screws. It doesn’t matter which wire goes where—Arlo doorbells are non-polarized.
Tip: If the wires are too short, use wire extenders or fish new wires through the wall. Avoid splicing if possible.
Step 4: Attach the Arlo Video Doorbell
Now it’s time to mount the actual device.
Snap the Doorbell into Place
1. Align the Arlo doorbell with the mounting bracket.
2. Gently press it until it clicks into place. You should hear a secure snap.
3. Use the included security screw and screwdriver to lock the doorbell in place. This prevents theft or tampering.
Restore Power
1. Go back to your breaker panel and turn the power back on.
2. Wait about 30 seconds for the doorbell to power up.
You should see a light on the front of the doorbell—usually a blinking white or blue LED. This indicates it’s receiving power and ready for setup.
Step 5: Set Up the Arlo App and Connect to Wi-Fi
The Arlo app is your control center for the doorbell. It handles setup, live viewing, motion alerts, and more.
Download and Open the Arlo App
1. Download the “Arlo” app from the Apple App Store or Google Play Store.
2. Create an account or log in if you already have one.
Add Your Device
1. Tap the “+” icon or “Add Device” in the app.
2. Select “Video Doorbell” and then “Wired.”
3. Follow the on-screen prompts.
Scan the QR Code
1. The app will ask you to scan the QR code on the back of your doorbell or the packaging.
2. Hold your phone steady until it scans successfully.
Connect to Wi-Fi
1. The app will prompt you to select your Wi-Fi network.
2. Enter your Wi-Fi password carefully. Remember: only 2.4 GHz networks are supported.
3. Wait while the doorbell connects. This may take 1–2 minutes.
Tip: If connection fails, move closer to your router or restart your Wi-Fi. You can also try resetting the doorbell by holding the reset button for 10 seconds.
Complete Setup
Once connected, the app will guide you through:
– Naming your doorbell (e.g., “Front Door”)
– Setting up motion zones
– Enabling notifications
– Testing two-way audio
Step 6: Test and Customize Settings
After installation, it’s important to test everything to ensure it’s working correctly.
Test Live Video
1. Open the Arlo app and tap on your doorbell.
2. Check the live feed. The video should be clear and responsive.
3. Look for night vision—cover the sensor to see if it switches to infrared mode.
Test Motion Detection
1. Walk in front of the doorbell to trigger motion.
2. You should receive a push notification on your phone.
3. Open the app to view the recorded clip.
Test Two-Way Audio
1. Tap the microphone icon in the app.
2. Speak and listen for your voice to play through the doorbell’s speaker.
3. Ask someone to stand outside and test the reverse.
Customize Settings
Use the app to adjust:
– Motion sensitivity (low, medium, high)
– Activity zones (focus on driveway, ignore sidewalk)
– Notification schedules (e.g., only alert at night)
– Video quality (higher quality uses more data)
Troubleshooting Common Installation Issues
Even with careful installation, problems can arise. Here’s how to fix the most common ones.
Doorbell Won’t Power On
– Double-check that power is restored at the breaker.
– Verify wire connections are tight and not touching.
– Test voltage at the wires—should be 16–24V AC.
– Try a different transformer if voltage is too low.
Wi-Fi Connection Fails
– Ensure you’re using a 2.4 GHz network (not 5 GHz).
– Move closer to the router during setup.
– Restart your router and the doorbell.
– Reset the doorbell and try again.
Chime Doesn’t Ring
– Confirm your chime is compatible.
– If using a mechanical chime, it may need a resistor (included in some Arlo kits).
– Use the digital chime that comes with the doorbell as an alternative.
Video Is Blurry or Delayed
– Check Wi-Fi signal strength at the doorbell location.
– Lower video quality in the app if bandwidth is limited.
– Ensure the lens is clean and unobstructed.
Motion Alerts Not Working
– Enable notifications in the app and phone settings.
– Adjust motion sensitivity and zones.
– Make sure the doorbell is not facing direct sunlight or heat sources, which can cause false triggers.
Tips for a Successful Arlo Doorbell Installation
– Choose the right location: Avoid installing in direct sunlight or near heat sources like vents. This can affect video quality and trigger false motion alerts.
– Angle the doorbell slightly downward: This improves video coverage of your walkway and prevents glare from the ground.
– Use a Wi-Fi extender if needed: A strong signal is crucial for smooth video and quick alerts.
– Keep the app updated: Arlo regularly releases firmware updates that improve performance and security.
– Clean the lens monthly: Dust and dirt can blur the video. Use a soft, dry cloth to wipe the lens gently.
Conclusion
Installing an Arlo video doorbell is a smart upgrade that boosts your home’s security and convenience. With the right preparation and careful execution, the process is straightforward—even for beginners. By following this guide, you’ve learned how to check compatibility, safely handle wiring, mount the device, connect to Wi-Fi, and customize settings for optimal performance.
Remember, the key to a successful installation is patience and attention to detail. Take your time, double-check connections, and don’t hesitate to consult the Arlo support team if you run into issues. Once everything is set up, you’ll enjoy peace of mind knowing you can see and speak to anyone at your door—no matter where you are.
Your Arlo video doorbell is now ready to protect your home, one visitor at a time.