Installing an Arlo doorbell is simple with the right tools and guidance. This guide walks you through wiring, mounting, app setup, and troubleshooting for a seamless smart doorbell experience.
Key Takeaways
- Turn off power before installation: Always shut off the circuit breaker to avoid electrical shock when working with doorbell wiring.
- Check compatibility with your existing chime: Most Arlo doorbells require a mechanical or digital chime that works with 16–24V AC transformers.
- Use the Arlo app for setup: The Arlo Secure app guides you through Wi-Fi connection, device pairing, and feature customization.
- Mount the doorbell securely: Use the included mounting bracket and screws for a stable, weather-resistant installation.
- Test motion and video settings: After installation, adjust motion zones and video quality in the app to suit your needs.
- Keep firmware updated: Regular updates improve performance, security, and add new features to your Arlo doorbell.
- Troubleshoot common issues: If the doorbell doesn’t power on or connect, check wiring, Wi-Fi signal, and app permissions.
How to Install an Arlo Doorbell: A Complete Step-by-Step Guide
So, you’ve decided to upgrade your home security with an Arlo doorbell. Great choice! Arlo doorbells offer crisp HD video, two-way audio, motion detection, and smart alerts—all accessible from your smartphone. Whether you’re replacing an old doorbell or installing one for the first time, this guide will walk you through the entire process, from unboxing to final testing.
In this comprehensive how-to guide, you’ll learn how to safely install your Arlo doorbell, connect it to your home Wi-Fi, configure settings in the Arlo app, and troubleshoot common issues. We’ll cover everything you need to know, including wiring tips, mounting techniques, and best practices for optimal performance.
By the end of this guide, you’ll have a fully functional smart doorbell that enhances your home’s security and convenience. Let’s get started!
What You’ll Need Before You Begin
Visual guide about How to Install a Arlo Doorbell
Image source: community.arlo.com
Before you start installing your Arlo doorbell, make sure you have the following tools and materials ready. Having everything on hand will save time and prevent frustration during the installation.
- Arlo doorbell kit: Includes the doorbell unit, mounting bracket, screws, wire connectors, and installation guide.
- Screwdriver (Phillips and flathead): For removing the old doorbell and securing the new mount.
- Voltage tester: To confirm the power is off and check your existing doorbell voltage.
- Drill and drill bits (optional): If you need to create new mounting holes or run wires.
- Smartphone or tablet: With the Arlo Secure app installed (available on iOS and Android).
- Wi-Fi network: 2.4 GHz band required (5 GHz not supported by most Arlo doorbells).
- Ladder: If your doorbell is mounted high on the doorframe.
- Electrical tape: For securing wire connections.
Pro tip: If you’re unsure about your doorbell’s voltage or wiring, consult an electrician. Most homes use 16–24V AC transformers, which are compatible with Arlo doorbells. However, some older systems may need an upgrade.
Step 1: Turn Off the Power
Safety first! Before touching any wires, you must turn off the power to your doorbell circuit. This prevents electrical shock and protects your new device.
Locate Your Circuit Breaker
Go to your home’s main electrical panel (usually in the basement, garage, or utility closet). Look for the breaker labeled “Doorbell,” “Chime,” or something similar. If there’s no label, you may need to test breakers one by one.
Turn Off the Breaker
Switch the breaker to the “OFF” position. To be extra safe, use a non-contact voltage tester near the doorbell wires to confirm no electricity is flowing.
Test the Doorbell
Press your existing doorbell button. If it doesn’t ring, the power is off. If it still works, double-check the breaker or try another one.
Never skip this step—even low-voltage systems can cause a shock or damage your Arlo doorbell.
Step 2: Remove the Old Doorbell
Now that the power is off, it’s time to remove your existing doorbell.
Unscrew the Faceplate
Use a screwdriver to remove the screws holding the old doorbell to the wall. Gently pull the unit away from the wall.
Disconnect the Wires
You’ll see two wires connected to the back of the doorbell. These are typically labeled “Front” and “Trans” or just left unlabeled. Loosen the terminal screws and carefully pull the wires free.
Cap the Wires
Twist a wire connector (also called a wire nut) onto each exposed wire to prevent them from touching each other or the wall. This keeps them safe until you’re ready to reconnect.
Remove the Mounting Plate (if applicable)
If your old doorbell had a mounting plate, unscrew and remove it. You’ll be replacing it with the Arlo mounting bracket.
Step 3: Check Your Doorbell Wiring and Voltage
Not all doorbell systems are created equal. Arlo doorbells require a compatible voltage and wiring setup to function properly.
Test the Voltage
Use a multimeter or voltage tester to check the voltage across the two doorbell wires. Set the meter to AC voltage and touch the probes to each wire.
– If the reading is between 16V and 24V AC, your system is compatible.
– If it’s below 16V, your transformer may be too weak.
– If it’s above 24V, you risk damaging the doorbell.
Check the Chime Type
Arlo doorbells work with both mechanical (ding-dong) and digital (electronic) chimes. However, some digital chimes may require a resistor or bypass module for proper operation.
If your chime is digital and the Arlo doorbell doesn’t ring it, you may need to install a bypass resistor (sold separately) or switch to a mechanical chime.
Ensure Two Wires Are Present
Arlo doorbells need two wires: one from the transformer and one from the chime. If you only have one wire, you may need to run a new cable or use a wireless doorbell kit (not compatible with standard Arlo models).
Step 4: Install the Arlo Mounting Bracket
The mounting bracket is the foundation of your Arlo doorbell installation. It holds the device securely and ensures proper alignment.
Position the Bracket
Hold the Arlo mounting bracket against the wall where you want to install the doorbell. Make sure it’s level and at a comfortable height (typically 48 inches from the ground).
Mark the Screw Holes
Use a pencil to mark the locations of the screw holes through the bracket slots.
Drill Pilot Holes (if needed)
If you’re mounting into wood or need extra support, drill small pilot holes at the marked spots. This prevents splitting and makes screwing easier.
Secure the Bracket
Align the bracket with the holes and insert the included screws. Tighten them with a screwdriver until the bracket is snug against the wall.
Pro tip: If your wall is brick, concrete, or tile, use wall anchors and a drill to secure the bracket properly.
Step 5: Connect the Wires to the Arlo Doorbell
Now it’s time to connect your doorbell wires to the Arlo unit. This step is crucial for power and functionality.
Prepare the Wires
Remove the wire connectors from the two doorbell wires. Strip about 1/4 inch of insulation from the ends if needed.
Attach the Wires to the Terminal Screws
On the back of the Arlo doorbell, you’ll find two terminal screws labeled “Front” and “Trans.” It doesn’t matter which wire goes where—Arlo doorbells are polarity-insensitive.
Loosen the screws, insert each wire into its respective terminal, and tighten the screws to secure them.
Secure the Wires
Use electrical tape to wrap the base of the doorbell where the wires connect. This prevents strain on the terminals and keeps the wires tidy.
Tuck Excess Wire
Gently push any extra wire back into the wall cavity to avoid pinching when you mount the doorbell.
Step 6: Mount the Arlo Doorbell
With the wires connected, you’re ready to attach the doorbell to the mounting bracket.
Align the Doorbell with the Bracket
Hold the Arlo doorbell so the slots on the back align with the tabs on the mounting bracket.
Slide the Doorbell Down
Gently slide the doorbell downward until it clicks into place. You should feel it lock securely.
Secure with the Security Screw
Use the included security screw and screwdriver to fasten the doorbell to the bracket. This prevents theft and ensures a stable installation.
Check the Fit
Make sure the doorbell is level and sits flush against the wall. Adjust if necessary.
Step 7: Turn the Power Back On
Now that everything is connected, it’s time to restore power and test the doorbell.
Flip the Circuit Breaker
Go back to your electrical panel and turn the breaker back to the “ON” position.
Wait for the Doorbell to Power Up
The Arlo doorbell will take a few seconds to initialize. You’ll see lights on the front indicating it’s receiving power.
Test the Chime
Press the doorbell button. Your indoor chime should ring. If it doesn’t, double-check the wiring and chime compatibility.
Step 8: Set Up the Arlo Doorbell in the App
The Arlo Secure app is your control center for the doorbell. It handles Wi-Fi setup, notifications, and customization.
Download and Open the Arlo App
If you haven’t already, download the Arlo Secure app from the App Store or Google Play. Create an account or log in.
Tap “Add Device”
In the app, tap the “+” or “Add Device” button. Select “Doorbell” from the list of device types.
Scan the QR Code
Use your phone’s camera to scan the QR code on the back of the Arlo doorbell or on the packaging. This pairs the device with your account.
Connect to Wi-Fi
Follow the in-app prompts to connect the doorbell to your 2.4 GHz Wi-Fi network. Enter your Wi-Fi password when prompted.
Note: Arlo doorbells do not support 5 GHz networks. Make sure your phone is connected to the 2.4 GHz band during setup.
Name Your Doorbell
Give your doorbell a name, like “Front Door” or “Main Entrance,” so you can identify it easily.
Complete the Setup
The app will finalize the connection and run a quick test. Once complete, your doorbell is ready to use.
Step 9: Customize Settings and Features
Now that your Arlo doorbell is installed and connected, it’s time to personalize it to your preferences.
Adjust Motion Zones
In the app, go to your doorbell settings and select “Motion Zones.” Draw areas where you want motion detection to trigger alerts. Exclude areas like busy sidewalks or trees to reduce false alarms.
Set Alert Preferences
Choose how you want to receive notifications: push alerts, email, or both. You can also set quiet hours to avoid disturbances at night.
Enable Two-Way Audio
Test the microphone and speaker by speaking through the app when someone is at the door. Adjust volume levels if needed.
Choose Video Quality
Select between Standard, High, or Ultra HD video. Higher quality uses more bandwidth and storage, so choose based on your internet speed and Arlo subscription plan.
Activate Smart Features (if subscribed)
With an Arlo Secure plan, you can enable person detection, package detection, and activity zones. These AI-powered features reduce false alerts and improve security.
Step 10: Test and Troubleshoot
After installation, it’s important to test all features and resolve any issues.
Test the Doorbell Button
Press the button and confirm the chime rings and you receive a notification on your phone.
Check Video and Audio
View the live feed in the app. Make sure the video is clear and the audio is working in both directions.
Test Motion Detection
Walk in front of the doorbell to trigger motion alerts. Verify that notifications appear and recordings are saved.
Review Night Vision
Check the video feed at night to ensure infrared night vision is working properly.
Troubleshooting Common Issues
Even with careful installation, you might run into problems. Here are solutions to the most common issues.
Doorbell Won’t Power On
- Check that the breaker is on and the voltage is correct.
- Ensure wires are securely connected to the terminals.
- Test the transformer with a multimeter.
No Chime Sound
- Verify chime compatibility (mechanical or digital with resistor).
- Check wire connections at both the doorbell and chime unit.
- Install a bypass resistor if using a digital chime.
Wi-Fi Connection Failed
- Make sure you’re using a 2.4 GHz network.
- Move your router closer or use a Wi-Fi extender.
- Restart the doorbell and router, then retry setup.
Motion Alerts Not Working
- Check motion zones in the app.
- Ensure the doorbell is not facing direct sunlight or heat sources.
- Update the firmware via the app.
Video Quality Is Poor
- Adjust video settings to a lower resolution.
- Clean the camera lens with a soft cloth.
- Improve Wi-Fi signal strength near the doorbell.
Maintenance and Best Practices
To keep your Arlo doorbell working smoothly, follow these maintenance tips.
Clean the Lens Regularly
Dust, dirt, and rain can blur the camera. Wipe the lens gently with a microfiber cloth every few weeks.
Update Firmware
Arlo releases updates to improve performance and security. Enable automatic updates in the app or check manually monthly.
Check Battery (if applicable)
Some Arlo doorbells are battery-powered. If yours is, monitor the battery level in the app and recharge or replace as needed.
Inspect Wiring Annually
Over time, wires can loosen or corrode. Turn off power and check connections once a year.
Review Recordings
Regularly check your recorded clips to ensure the doorbell is capturing important events.
Conclusion
Installing an Arlo doorbell is a smart way to enhance your home’s security and convenience. With this step-by-step guide, you’ve learned how to safely remove your old doorbell, connect the wiring, mount the new unit, and configure it through the Arlo app. From checking voltage to customizing motion zones, every detail matters for a successful installation.
Remember to prioritize safety by turning off the power, use the right tools, and follow the app’s setup instructions carefully. If you encounter issues, the troubleshooting section can help you resolve them quickly.
Once installed, your Arlo doorbell will provide reliable video monitoring, instant alerts, and peace of mind—whether you’re at home or away. With regular maintenance and updates, it will serve you well for years to come.
Now that you know how to install an Arlo doorbell, you’re ready to enjoy a smarter, safer home. Welcome to the future of doorbell technology!