This guide walks you through how to install Ring Doorbell Pro 2019 with clear, beginner-friendly steps. You’ll learn wiring, mounting, app setup, and troubleshooting to ensure a smooth, secure installation.
Key Takeaways
- Check compatibility first: Ensure your existing doorbell wiring and transformer meet Ring’s voltage requirements (16–24V AC) before installing.
- Turn off power safely: Always shut off the circuit breaker before working with electrical wires to prevent shocks or damage.
- Use the right tools: A voltage tester, screwdriver, drill, and level are essential for a secure and level installation.
- Follow the app setup closely: The Ring app guides you through Wi-Fi connection, device pairing, and motion settings for optimal performance.
- Test after installation: Verify live view, motion alerts, and two-way audio to confirm everything works correctly.
- Troubleshoot common issues: If the doorbell doesn’t power on or connect, check wiring, voltage, and Wi-Fi signal strength.
- Consider a chime connector: If your mechanical chime isn’t compatible, use Ring’s Chime Connector to avoid damage.
How to Install Ring Doorbell Pro 2019: A Complete Step-by-Step Guide
Upgrading your home security with the Ring Doorbell Pro 2019 is a smart move. This hardwired smart doorbell offers 1080p HD video, advanced motion detection, two-way audio, and seamless integration with the Ring app. Whether you’re replacing an old doorbell or installing one for the first time, this guide will walk you through the entire process—from checking compatibility to final testing.
By the end of this guide, you’ll know exactly how to install Ring Doorbell Pro 2019 safely and correctly. We’ll cover everything: tools needed, wiring, mounting, app setup, and troubleshooting. No prior electrical experience? No problem. We keep things simple, clear, and beginner-friendly.
Let’s get started!
What You’ll Need Before You Begin
Visual guide about How to Install Ring Doorbell Pro 2019
Image source: i.ytimg.com
Before you touch a single wire, gather all the necessary tools and materials. Having everything ready will save time and reduce frustration.
Tools and Materials
- Ring Doorbell Pro 2019 (included mounting bracket, screws, and wire terminals)
- Screwdriver (Phillips head)
- Drill with drill bits (for masonry or wood, depending on your wall)
- Level (to ensure the doorbell is straight)
- Voltage tester (non-contact type recommended)
- Wire strippers (if you need to trim or re-strip wires)
- Pencil (for marking drill holes)
- Smartphone or tablet with the Ring app installed
- Wi-Fi network (2.4 GHz or 5 GHz; 2.4 GHz recommended for better range)
Check Your Existing Doorbell System
The Ring Doorbell Pro 2019 is a hardwired device, meaning it needs to be connected to your home’s existing doorbell wiring. Not all doorbells are compatible, so it’s crucial to verify a few things first.
Step 1: Check Your Transformer Voltage
The Ring Doorbell Pro requires a transformer that outputs between 16 and 24 volts AC. Most older homes have 8–16V transformers, which are too weak. To check:
– Locate your doorbell transformer. It’s usually near your electrical panel, in the basement, attic, or garage.
– Use a multimeter or voltage tester to measure the voltage across the doorbell wires at the chime or doorbell unit.
– If the voltage is below 16V, you’ll need to upgrade your transformer. Ring sells a compatible 16V transformer, or you can hire an electrician.
Step 2: Inspect Your Existing Wiring
Make sure you have two wires (typically labeled “Front” and “Trans”) connected to your current doorbell. The Ring Doorbell Pro needs these two wires to receive power.
– Remove your old doorbell and check that both wires are intact and have exposed copper ends (about 1/4 inch).
– If the wires are frayed or too short, strip them carefully with wire strippers.
Step 3: Check Chime Compatibility
The Ring Doorbell Pro works with most mechanical and digital chimes. However, some older mechanical chimes may not be compatible and could be damaged by the Pro’s power requirements.
– If your chime makes a loud “ding-dong” sound and has physical strikers, it’s likely mechanical.
– Ring provides a Chime Connector (sold separately or in some kits) that bypasses the chime and prevents damage. We’ll cover how to install it later.
Turn Off the Power
Safety first! Working with electricity can be dangerous if you’re not careful.
Locate and Turn Off the Circuit Breaker
– Go to your home’s main electrical panel.
– Find the breaker that controls your doorbell circuit. It may be labeled “Doorbell,” “Chime,” or “Front Door.” If not, turn off the main breaker to be safe.
– Use a non-contact voltage tester at the doorbell wires to confirm the power is off. Touch the tester to each wire—if it beeps or lights up, power is still on.
Pro Tip: Place a piece of tape over the breaker switch with a note like “Do Not Turn On – Installing Ring Doorbell.” This prevents someone from accidentally restoring power while you’re working.
Remove Your Old Doorbell
Now that the power is off, it’s time to remove your existing doorbell.
Unscrew and Disconnect
– Use a screwdriver to remove the screws holding your old doorbell to the wall.
– Gently pull the doorbell away from the wall to expose the two wires.
– Loosen the terminal screws and disconnect the wires. Label them “Front” and “Trans” with tape if needed—though the Ring Pro doesn’t require specific polarity, labeling helps avoid confusion.
Prepare the Wires
– If the wire ends are too short or damaged, strip about 1/4 inch of insulation to expose fresh copper.
– Twist the exposed wire strands tightly to prevent fraying.
Install the Mounting Bracket
The Ring Doorbell Pro comes with a mounting bracket that secures the device to your wall. Proper alignment is key for both function and appearance.
Position the Bracket
– Hold the mounting bracket against the wall where you want to install the doorbell.
– Use a level to ensure it’s straight. The Ring app also has a level tool during setup, but it’s best to get it right now.
– Mark the screw holes with a pencil.
Drill Pilot Holes
– If you’re mounting into wood, drill pilot holes slightly smaller than the screws.
– For brick, stucco, or concrete, use a masonry bit and wall anchors. Ring includes anchors in the box, but you may need longer ones for very hard surfaces.
Secure the Bracket
– Align the bracket with the pilot holes.
– Insert the screws and tighten them with a screwdriver. Don’t over-tighten—this can crack the bracket or wall.
Connect the Wires to the Ring Doorbell Pro
Now it’s time to connect your doorbell wires to the Ring device.
Thread the Wires Through the Bracket
– Feed the two doorbell wires through the center hole in the mounting bracket.
– Make sure there’s enough slack to connect them comfortably.
Attach Wires to the Terminal Screws
– On the back of the Ring Doorbell Pro, you’ll see two terminal screws labeled “Front” and “Trans.”
– Loosen each screw slightly.
– Insert one wire under each screw head and tighten securely. It doesn’t matter which wire goes where—the Pro is non-polarized.
Pro Tip: If your wires are too short, use the included wire extenders or splice in new wire with wire nuts. Just make sure the connection is secure and insulated.
Mount the Ring Doorbell Pro
With the wires connected, it’s time to attach the doorbell to the bracket.
Align and Snap Into Place
– Hold the Ring Doorbell Pro with the lens facing outward.
– Align the bottom of the device with the bracket’s lower hook.
– Gently press the top into place until it clicks securely.
Secure with Security Screw
– Use the included security screw and screwdriver to fasten the bottom of the doorbell.
– This prevents theft and ensures the device stays firmly attached.
Install the Chime Connector (If Needed)
If your mechanical chime isn’t compatible, you’ll need to install the Ring Chime Connector inside your chime box.
Access Your Chime Box
– Remove the cover of your indoor chime unit (usually located near the front door).
– You’ll see two wires connected to terminals labeled “Front” and “Trans.”
Connect the Chime Connector
– Disconnect the “Front” wire from the chime.
– Connect that wire to one terminal on the Chime Connector.
– Connect a short jumper wire from the other Chime Connector terminal back to the “Front” terminal on the chime.
– Leave the “Trans” wire connected as is.
– Secure the Chime Connector inside the chime box with tape or screws.
This setup allows the Ring Doorbell Pro to power itself while still triggering the chime when someone presses the button.
Turn the Power Back On
Once everything is connected, restore power to test the installation.
Flip the Circuit Breaker
– Go back to your electrical panel.
– Turn the breaker back on.
– Wait 30–60 seconds for the Ring Doorbell Pro to power up.
Check for Power
– The Ring logo on the front should light up.
– If it doesn’t, double-check your wiring and voltage.
Set Up the Ring Doorbell Pro Using the App
Now that the hardware is installed, it’s time to configure the device using the Ring app.
Download and Open the Ring App
– If you haven’t already, download the Ring app from the App Store (iOS) or Google Play (Android).
– Create an account or log in if you already have one.
Add a New Device
– Tap the three-line menu icon in the top-left corner.
– Select “Set Up a Device.”
– Choose “Doorbells” and then “Ring Doorbell Pro.”
Scan the QR Code
– The app will ask you to scan the QR code on the back of your Ring Doorbell Pro.
– Hold your phone steady and align the code within the frame.
– If the camera can’t read it, you can manually enter the serial number.
Connect to Wi-Fi
– Select your home Wi-Fi network.
– Enter your password when prompted.
– The app will send the network info to the doorbell.
Note: The Ring Doorbell Pro supports both 2.4 GHz and 5 GHz networks, but 2.4 GHz is recommended for better range and reliability, especially if your router is far from the door.
Complete the Setup
– Follow the on-screen prompts to name your doorbell (e.g., “Front Door”).
– Set up motion zones if desired—this lets you define areas where motion will trigger alerts.
– Enable two-way audio and adjust notification settings.
Test the Features
– Tap “Live View” in the app to see the camera feed.
– Speak through the app to test two-way audio.
– Walk in front of the doorbell to trigger motion alerts.
Troubleshooting Common Installation Issues
Even with careful installation, you might run into problems. Here’s how to fix the most common ones.
Doorbell Won’t Power On
– Check the breaker: Make sure power is restored.
– Test voltage: Use a multimeter to confirm 16–24V at the wires.
– Inspect connections: Ensure wires are tightly secured to the terminal screws.
– Try a different transformer: If voltage is low, replace the transformer.
No Video or Poor Connection
– Check Wi-Fi signal: The Ring Doorbell Pro needs a strong signal. Use the app’s “Device Health” feature to check signal strength.
– Move your router: If the signal is weak, consider a Wi-Fi extender or mesh system.
– Restart the device: Remove and reattach the doorbell to reset the connection.
Chime Doesn’t Ring
– Verify Chime Connector: If using a mechanical chime, ensure the Chime Connector is installed correctly.
– Check wiring at chime: Make sure all connections are secure.
– Test with app: Use the “Test Chime” feature in the Ring app.
Motion Alerts Not Working
– Adjust motion zones: Make sure the zones cover the area you want to monitor.
– Check sensitivity settings: Increase sensitivity in the app if alerts are missed.
– Clean the lens: Dust or dirt on the camera can block motion detection.
Two-Way Audio Issues
– Check microphone and speaker: Ensure nothing is blocking the mic or speaker grilles.
– Update the app: Make sure you’re using the latest version of the Ring app.
– Restart your phone: Sometimes a simple reboot fixes audio glitches.
Final Tips for Optimal Performance
Once your Ring Doorbell Pro 2019 is up and running, follow these tips to get the most out of it.
Keep the Lens Clean
Wipe the camera lens monthly with a soft, dry cloth to maintain clear video quality.
Update Firmware Regularly
The Ring app will notify you when updates are available. Install them to get new features and security improvements.
Use Motion Schedules
Set custom motion schedules in the app to reduce false alerts during certain times (e.g., disable alerts at night if you have outdoor lighting).
Enable Privacy Zones
Block out areas like neighbor’s yards or busy streets to focus alerts on your property.
Consider a Ring Protect Plan
For $3/month, Ring Protect lets you save and share video recordings. It’s optional but highly recommended for full functionality.
Conclusion
Installing the Ring Doorbell Pro 2019 might seem daunting at first, but with the right preparation and step-by-step guidance, it’s a manageable DIY project. From checking your transformer voltage to mounting the bracket and setting up the app, each step brings you closer to a smarter, safer home.
Remember: safety comes first—always turn off the power before working with wires. Take your time, follow the instructions carefully, and don’t hesitate to consult a professional if you’re unsure about electrical work.
Once installed, your Ring Doorbell Pro will provide peace of mind with real-time alerts, crystal-clear video, and the ability to communicate with visitors from anywhere. Whether you’re home or away, you’ll always know who’s at your door.
Now that you know how to install Ring Doorbell Pro 2019, you’re ready to upgrade your home security with confidence. Happy installing!