Installing the Ring Video Doorbell 2020 is simpler than you think—whether you’re using a wired connection or going wireless with batteries. This guide walks you through every step, from tools needed to final app setup, ensuring a secure and functional smart doorbell in under an hour.
Key Takeaways
- Choose the right model: The Ring Video Doorbell 2020 comes in both wired and battery-powered versions—pick based on your home’s wiring and power access.
- Gather tools beforehand: You’ll need a drill, screwdriver, level, and possibly a voltage tester to ensure safe installation.
- Use the Ring app for setup: The app guides you through mounting, Wi-Fi connection, and device activation with clear instructions.
- Test power and signal strength: Before final mounting, verify that your doorbell has stable power and strong Wi-Fi for reliable performance.
- Adjust motion settings post-install: Customize motion zones and alerts in the app to reduce false notifications from passing cars or trees.
- Secure mounting prevents tampering: Use the anti-tamper screws included to lock the doorbell in place and deter theft.
- Troubleshoot common issues quickly: Problems like poor video quality or disconnections are often fixed by checking Wi-Fi, power, or app settings.
How to Install Ring Video Doorbell 2020
So, you’ve decided to upgrade your front door with the Ring Video Doorbell 2020—great choice! This smart doorbell gives you real-time video, two-way talk, motion alerts, and peace of mind, all from your smartphone. Whether you’re replacing an old doorbell or installing one for the first time, this guide will walk you through the entire process, step by step.
In this comprehensive how-to, you’ll learn how to install your Ring Video Doorbell 2020 safely and correctly. We’ll cover everything from unboxing and choosing the right model to mounting, wiring (if needed), connecting to Wi-Fi, and setting up the Ring app. You’ll also get practical tips, troubleshooting advice, and pro recommendations to ensure your doorbell works flawlessly from day one.
By the end of this guide, you’ll have a fully functional smart doorbell that enhances your home security and convenience. No prior tech experience? No problem. We’ve kept the language simple, the steps clear, and the tone friendly—so you can install with confidence.
Let’s get started!
What’s in the Box?
Before you begin, let’s make sure you have everything you need. When you open your Ring Video Doorbell 2020 package, you should find the following items:
- Ring Video Doorbell 2020 unit
- Two interchangeable faceplates (typically satin nickel and Venetian bronze)
- Mounting bracket (angled and flat options)
- Screws and anchors for mounting
- Anti-tamper screw and tool
- Wire nuts (for wired installations)
- Chime connector (if replacing a wired doorbell)
- Rechargeable battery pack (for battery models)
- Micro-USB charging cable
- Quick start guide
Take a moment to lay everything out and confirm all parts are present. If anything is missing, contact Ring customer support before proceeding.
Choosing the Right Installation Type
The Ring Video Doorbell 2020 is available in two main versions: **wired** and **battery-powered**. Your installation method will depend on which model you have and your home’s existing setup.
Battery-Powered Installation
If you have the battery model, you won’t need to connect any wires. This is ideal if:
- You don’t have existing doorbell wiring
- You rent your home and can’t modify wiring
- You prefer a cleaner, wire-free look
The rechargeable battery lasts about 6 to 12 months, depending on usage and climate. You’ll remove it periodically to charge via USB.
Wired Installation
If you have the wired model (or are using a battery unit with a wired connection for continuous power), you’ll connect it to your home’s existing doorbell wires. This is best if:
- You already have a working doorbell with low-voltage wiring (8–24V AC)
- You want uninterrupted power without battery changes
- You plan to use a Ring Chime or Chime Pro for indoor alerts
Note: The Ring Video Doorbell 2020 is compatible with most standard doorbell transformers. However, if your system uses a digital doorbell or high-voltage wiring, you may need a Ring Transformer or professional help.
Tools You’ll Need
Before you begin, gather these tools to make the installation smooth and safe:
- Phillips-head screwdriver
- Drill with 3/16” drill bit (for masonry or wood)
- Level (to ensure the doorbell is straight)
- Tape measure
- Pencil (for marking drill points)
- Voltage tester (for wired installations—optional but recommended)
- Smartphone with the Ring app installed
- Ladder (if your doorbell is mounted high)
Having everything ready will save time and prevent frustration mid-install.
Step 1: Download and Set Up the Ring App
The Ring app is essential for setup, configuration, and daily use. It’s available for free on the Apple App Store and Google Play Store.
Install the App
Search for “Ring” and download the official app. Open it and create a Ring account if you don’t already have one. You’ll need an email address and password.
Log In and Add Device
Once logged in, tap the three-line menu (☰) in the top-left corner and select “Set up a device.” Choose “Doorbells” and then “Ring Video Doorbell (2nd Gen)” or “Ring Video Doorbell (2020).”
The app will guide you through the initial setup, including connecting to Wi-Fi and preparing for installation. Keep your phone nearby throughout the process.
Step 2: Turn Off Power (For Wired Installations)
If you’re installing a wired Ring doorbell, safety is critical. Always turn off power at the circuit breaker before touching any wires.
Locate Your Circuit Breaker
Find the breaker that controls your doorbell. It’s often labeled “Doorbell,” “Chime,” or “Front Door.” If unsure, turn off the main breaker to be safe.
Test the Wires
Use a non-contact voltage tester to confirm the power is off. Touch the tester to the doorbell wires at the mounting location. If it beeps or lights up, power is still on—double-check your breaker.
Never skip this step. Working with live wires can cause injury or damage your doorbell.
Step 3: Remove Your Old Doorbell (If Applicable)
If you’re replacing an existing doorbell, carefully remove it.
Unscrew the Old Unit
Use a screwdriver to remove the mounting screws. Gently pull the doorbell away from the wall.
Disconnect the Wires
Note which wire goes to which terminal (usually labeled “Front” and “Trans”). Loosen the screws and pull the wires free. Keep them exposed and accessible.
Tuck Wires Safely
Use electrical tape to cover the wire ends temporarily, preventing them from slipping back into the wall.
Step 4: Choose the Right Mounting Bracket
The Ring Video Doorbell 2020 comes with two mounting brackets: flat and angled (15° or 30°). Choose based on your door and wall layout.
Flat Bracket
Use this if your doorbell will mount directly against a flat surface and face straight ahead.
Angled Bracket
Use this if your doorbell needs to point toward the walkway or street. The 15° bracket is common for most homes; use 30° for tighter angles.
Tip: Hold the bracket up to the wall and use your phone’s camera to preview the viewing angle. Adjust as needed.
Step 5: Mark and Drill Mounting Holes
Now it’s time to mount the bracket.
Position the Bracket
Hold the chosen bracket against the wall at your desired height (typically 48 inches from the ground). Use a level to ensure it’s straight.
Mark the Screw Holes
Use a pencil to mark where the screws will go. Most brackets have two holes.
Drill Pilot Holes
Drill 3/16” pilot holes into the marked spots. If mounting into brick, stucco, or concrete, use a masonry bit and plastic anchors.
Secure the Bracket
Align the bracket with the holes and screw it into place using the provided screws. Don’t overtighten—this can crack the bracket.
Step 6: Connect the Wires (Wired Installation Only)
If you’re using a wired connection, now’s the time to connect the wires.
Strip the Wire Ends
Use wire strippers to expose about 1/4 inch of copper on each wire.
Attach to the Doorbell
The Ring doorbell has two terminals: one for each wire. Loosen the screws, insert the wires, and tighten securely. It doesn’t matter which wire goes where.
Use Wire Nuts (Optional)
For extra security, twist the wires together and cover with a wire nut before connecting to the doorbell.
Install the Chime Connector (Optional)
If you want your existing door chime to ring, attach the included chime connector to the wires at the chime unit inside your home. Follow the app’s instructions for this step.
Step 7: Attach the Doorbell to the Bracket
With the bracket secured and wires connected, it’s time to mount the doorbell.
Slide the Doorbell Onto the Bracket
Align the back of the doorbell with the bracket and slide it downward until it clicks into place.
Secure with Anti-Tamper Screw
Use the included anti-tamper screw and tool to lock the doorbell to the bracket. This prevents theft and ensures it stays firmly in place.
Attach the Faceplate
Choose your preferred color (satin nickel or Venetian bronze) and snap it onto the front of the doorbell.
Step 8: Power On and Connect to Wi-Fi
Now, restore power and connect your doorbell to your home network.
Turn Power Back On
Go to your circuit breaker and turn the power back on. The doorbell should light up.
Follow App Instructions
The Ring app will detect the doorbell and guide you through Wi-Fi setup. Select your network and enter your password.
Wait for Connection
The doorbell will connect to Wi-Fi and update its firmware if needed. This may take a few minutes.
Tip: For best performance, ensure your Wi-Fi signal is strong at the doorbell location. Use a Wi-Fi extender or Ring Chime Pro if needed.
Step 9: Test the Doorbell
Once connected, test all features to ensure everything works.
Check Video Feed
Open the Ring app and view the live feed. Make sure the image is clear and the angle covers your desired area.
Test Two-Way Talk
Tap the microphone icon and speak. Ask someone to listen at the doorbell—audio should be clear.
Trigger Motion Alerts
Walk in front of the doorbell to trigger motion detection. You should receive a notification on your phone.
Ring the Doorbell
Press the button on the front. If wired and connected to a chime, your indoor chime should ring. You’ll also get a phone alert.
Step 10: Customize Settings in the Ring App
Now that your doorbell is working, personalize it to fit your lifestyle.
Adjust Motion Zones
Go to Device Settings > Motion Settings > Motion Zones. Draw zones to focus on your walkway and ignore busy streets or trees.
Set Alert Frequency
Choose how often you want notifications: immediate, every 5 minutes, or only during certain hours.
Enable Smart Alerts
Turn on person detection to reduce false alarms from animals or vehicles.
Set Up Shared Users
Invite family members to access the doorbell via the app. Go to Account > Shared Users.
Enable Privacy Zones
Block out areas like neighbor’s windows or sidewalks to respect privacy.
Troubleshooting Common Issues
Even with careful installation, you might run into problems. Here’s how to fix the most common ones.
Doorbell Won’t Power On
- Check that power is restored at the breaker.
- Verify wires are securely connected.
- Test voltage with a multimeter (should be 8–24V AC).
- For battery models, ensure the battery is charged.
Poor Wi-Fi Signal
- Move your router closer or use a Wi-Fi extender.
- Switch to the 2.4 GHz band (Ring doesn’t support 5 GHz).
- Reduce interference from microwaves or cordless phones.
Blurry or Dark Video
- Clean the lens with a soft, dry cloth.
- Adjust the angle to avoid direct sunlight or glare.
- Enable HDR in the app for better lighting balance.
Motion Alerts Not Working
- Check motion zones and sensitivity settings.
- Ensure the doorbell is online in the app.
- Restart the device by removing and reinserting the battery or cycling power.
Doorbell Disconnects Frequently
- Update the Ring app and doorbell firmware.
- Reset the doorbell by holding the setup button for 20 seconds.
- Reconnect to Wi-Fi through the app.
Maintenance Tips for Long-Term Use
To keep your Ring Video Doorbell 2020 working perfectly, follow these simple maintenance steps.
Clean the Lens Monthly
Dust, dirt, and bugs can blur the camera. Wipe the lens gently with a microfiber cloth.
Check Battery Level (Battery Models)
Monitor the battery in the app. Charge it when it drops below 20%. Use the included USB cable.
Update Firmware
Ring automatically pushes updates, but ensure your app is up to date to receive them.
Inspect Mounting
Every few months, check that the doorbell is secure and hasn’t loosened over time.
Review Footage Regularly
Check recordings to ensure quality and adjust settings if needed.
Conclusion
Congratulations! You’ve successfully installed your Ring Video Doorbell 2020. Whether you chose the battery or wired option, you now have a powerful smart security device that keeps you connected to your home, even when you’re away.
From unboxing to app setup, we’ve covered every step to ensure a smooth, stress-free installation. Remember to customize your motion zones, test all features, and keep up with simple maintenance for the best performance.
The Ring Video Doorbell 2020 isn’t just a doorbell—it’s a gateway to smarter, safer living. Enjoy the convenience of seeing who’s at your door, talking to visitors, and receiving real-time alerts, all from your phone.
If you run into any issues, don’t hesitate to use the troubleshooting tips or contact Ring support. With the right setup and care, your doorbell will serve you well for years to come.
Welcome to the future of home security—you’ve got this!