How to Know What Ring Doorbell You Have

Figuring out which Ring Doorbell you own is easier than you think. Whether you’ve inherited a used device, can’t recall your purchase, or just want to confirm compatibility, this guide walks you through simple steps to identify your model using the app, physical features, and packaging.

Key Takeaways

Use the Ring app to check your device model: The app displays your doorbell’s name and model number under Device Health or Device Settings.
Look for physical design clues: Ring Doorbells vary in size, shape, and button placement—compare your device to official images online.
Check the model number on the back or bottom: Most Ring Doorbells have a printed model number (e.g., B096RM3G4Z) that identifies the exact version.
Review your original packaging or receipt: The box or email confirmation often lists the full product name and model.
Know the difference between battery and hardwired models: This affects compatibility with accessories and power sources.
Use Ring’s support tools: The Ring Help Center has a model identification tool and live chat for assistance.
Understand generation differences: Ring regularly updates its doorbells—knowing your generation helps with troubleshooting and upgrades.

So, you’ve got a Ring Doorbell—maybe it was a gift, you bought it secondhand, or you just can’t remember which model you installed last year. No worries! Figuring out which Ring Doorbell you have is simpler than decoding a secret message. Whether you’re troubleshooting, upgrading, or just curious, knowing your exact model helps you get the right support, accessories, and features.

In this guide, we’ll walk you through six reliable methods to identify your Ring Doorbell. From using the Ring app to inspecting the physical device, checking your purchase history, and even reaching out to customer support, we’ve got you covered. By the end, you’ll know exactly which Ring Doorbell is guarding your front door—and why that matters.

Let’s dive in.

Method 1: Use the Ring App (The Easiest Way)

Visual guide about How to Know What Ring Doorbell You Have

Image source: lifehacker.com

The fastest and most accurate way to identify your Ring Doorbell is through the official Ring app. If your doorbell is already set up and connected, the app stores all the details you need.

Step 1: Open the Ring App

Launch the Ring app on your smartphone or tablet. Make sure you’re logged into the account linked to your doorbell. If you have multiple devices, ensure you’re viewing the correct one.

Step 2: Go to Device Health

Tap the three horizontal lines (menu) in the top-left corner. Select “Devices” from the menu, then choose your doorbell from the list. Once you’re on the device dashboard, tap “Device Health.”

Here, you’ll see key information like battery level, Wi-Fi signal strength, and—most importantly—the model name and number. For example, it might say “Ring Video Doorbell Pro 2” or “Ring Video Doorbell (2nd Gen).”

Step 3: Check Device Settings

If you don’t see the model in Device Health, go back to the device dashboard and tap the gear icon (Settings). Scroll down to “Device Info” or “About.” This section often lists the model number, firmware version, and serial number.

Pro Tip: Take a screenshot of this screen. It’s handy for future reference or when contacting Ring support.

Why This Method Works

The Ring app syncs directly with your device, so it pulls accurate, real-time data. Even if your doorbell looks similar to another model, the app will tell you the exact version. This is especially useful for newer models like the Ring Doorbell Pro 2 or the Ring Video Doorbell Wired, which have subtle design changes.

Method 2: Look at the Physical Design

If your doorbell isn’t connected or you don’t have the app handy, you can identify it by its appearance. Ring has released several doorbell models over the years, and each has distinct visual features.

Compare Size and Shape

Ring Doorbells come in different sizes. Here’s a quick breakdown:

Ring Video Doorbell (1st Gen): Rectangular, about 4.5” x 2.5” x 1.2”. Has a single LED ring around the button.
Ring Video Doorbell (2nd Gen): Similar shape but slightly thinner. The LED ring is brighter and more responsive.
Ring Video Doorbell 3 / 3 Plus: Nearly identical to the 2nd Gen but with improved motion detection and dual-band Wi-Fi.
Ring Video Doorbell 4: Same size as the 3, but with a removable battery and color night vision.
Ring Video Doorbell Wired: Slimmer and more compact, designed to replace existing doorbell wiring.
Ring Video Doorbell Pro / Pro 2: Square-shaped, about 4.5” x 4.5”. Flush-mounted and requires hardwiring.
Ring Video Doorbell Elite: Similar to the Pro but powered via PoE (Power over Ethernet).

Check the Button and LED

The doorbell button and LED ring can give you big clues:

Single LED ring: Found on 1st Gen, 2nd Gen, 3, 3 Plus, and 4.
No LED ring (flush design): Ring Doorbell Wired and Pro models.
Motion-activated LED: On newer models like the 3 Plus and 4, the LED lights up when motion is detected.

Look for the Camera Lens

The camera placement and lens size vary:

Centered lens: Most battery-powered models (1st–4th Gen).
Offset lens (top-right): Ring Doorbell Pro and Pro 2.
Wide-angle lens: Pro models offer a 150° field of view, while standard models have 120°.

Check the Back or Bottom for Labels

Flip the doorbell over (if it’s not installed) and look for a sticker or engraving. Most models have a model number printed there, such as:

B096RM3G4Z – Ring Video Doorbell (2nd Gen)
B08BH2GZ5P – Ring Video Doorbell 3
B08K6Y3QX6 – Ring Video Doorbell 4
B07Z9QZQ7Z – Ring Video Doorbell Pro
B096RM3G4Z – Ring Video Doorbell (1st Gen)

Note: These numbers are unique to each model and can be cross-referenced on Ring’s website or Amazon listings.

Method 3: Check the Model Number

The model number is your golden ticket to identifying your Ring Doorbell. It’s a unique alphanumeric code that tells you exactly which version you have.

Where to Find the Model Number

On the back of the device: Remove the doorbell from the mount (if possible) and look for a small sticker.
Under the battery compartment: On battery-powered models like the 2nd Gen, 3, and 4, pop out the battery to reveal the label.
On the bottom edge: Some models have the number engraved or printed along the base.

How to Use the Model Number

Once you have the number, visit Ring’s official support page or search “[model number] Ring Doorbell” in your browser. For example, searching “B08BH2GZ5P” will show results for the Ring Video Doorbell 3.

You can also enter the model number into Ring’s Help Center “Identify Your Device” tool (available at support.ring.com). This tool matches your number to the correct product and provides links to manuals, setup guides, and compatibility info.

Example: Decoding B08K6Y3QX6

Let’s say you find “B08K6Y3QX6” on your doorbell. A quick search reveals this is the model number for the Ring Video Doorbell 4. This tells you it has a removable battery, color night vision, and improved motion zones.

Method 4: Review Your Purchase History

If you bought your Ring Doorbell new, your purchase records can confirm the model.

Check Your Email Receipt

Search your inbox for “Ring” or “Amazon” around the time of purchase. The order confirmation email usually includes the full product name, like “Ring Video Doorbell Pro 2 (2021 Release).”

Log Into Your Amazon or Ring Account

Amazon: Go to “Your Orders” and filter by the purchase date. Click on the order to see the product details.
Ring Store: Log into your Ring account and go to “Order History.” This shows all devices purchased directly from Ring.

Check the Original Packaging

If you still have the box, look at the front and back. Ring’s packaging clearly displays the model name, key features, and a large image of the doorbell. The box also includes the model number on a barcode label.

Pro Tip: Keep the box or take a photo of it before recycling. It’s useful for returns, warranties, or resale.

Method 5: Use Ring’s Support Tools

When in doubt, let Ring help you out. Their customer support team and online tools are designed to assist with device identification.

Visit the Ring Help Center

Go to support.ring.com and search “identify my device.” Ring offers a guided tool that asks you a few questions about your doorbell’s appearance, features, and setup method.

Use the Live Chat Feature

If you’re stuck, click the chat icon on the Ring support page. A representative can help you identify your model by asking about:

The color and shape of your doorbell
Whether it’s battery or hardwired
When you purchased it
Any error messages you’ve seen

Call Ring Support

For immediate help, call Ring’s customer service at 1-800-656-1918 (U.S.). Have your serial number or model number ready to speed up the process.

Method 6: Understand the Generations and Variants

Ring releases new versions regularly, and knowing the generation helps you understand your doorbell’s capabilities.

Ring Video Doorbell (1st Gen – 2014)

Battery-powered
720p video
Single LED ring
No pre-roll

Ring Video Doorbell (2nd Gen – 2018)

Improved 1080p video
Better motion detection
Brighter LED
Same battery design

Ring Video Doorbell 3 (2020)

Dual-band Wi-Fi (2.4GHz and 5GHz)
Improved motion zones
Same battery as 2nd Gen

Ring Video Doorbell 3 Plus (2020)

Includes Pre-Roll (4 seconds of video before motion)
Same as Doorbell 3 but with added feature

Ring Video Doorbell 4 (2021)

Color night vision
Removable battery
Improved motion detection
Same design as 3/3 Plus

Ring Video Doorbell Wired (2021)

Hardwired only
No battery
Slimmer design
Requires existing doorbell wiring

Ring Video Doorbell Pro (2016)

Hardwired
Square shape
1080p video
Advanced motion settings

Ring Video Doorbell Pro 2 (2021)

150° field of view
3D motion detection
Bird’s Eye View
Improved audio

Ring Video Doorbell Elite (2018)

PoE-powered
Professional installation
Same features as Pro

Troubleshooting: What If You Can’t Identify Your Doorbell?

Sometimes, even with all these methods, you might still be unsure. Here’s what to do:

Problem: The App Doesn’t Show the Model

Make sure your doorbell is online. If it’s offline, reconnect it to Wi-Fi.
Update the Ring app to the latest version.
Restart your phone and reopen the app.

Problem: No Model Number Visible

Clean the back of the doorbell—dirt or paint might be covering the label.
Use a flashlight to check under the battery or in small crevices.
If the number is worn off, contact Ring support with your serial number (also on the device).

Problem: You Have a Refurbished or Third-Party Device

Refurbished Ring Doorbells are genuine but may have different model numbers. Check the packaging or contact the seller.
Avoid counterfeit devices—only buy from authorized retailers like Amazon, Best Buy, or Ring.com.

Problem: The Doorbell Was Pre-Installed

If you moved into a home with a Ring Doorbell, ask the previous owner for the model info.
If that’s not possible, use the app method or look for physical clues.

Why It Matters: Knowing Your Ring Doorbell Model

You might be thinking, “Does it really matter which model I have?” The answer is yes—and here’s why:

Compatibility with Accessories

Not all Ring Doorbells work with the same mounts, chimes, or solar panels. For example:

The Ring Video Doorbell 4 uses a different mount than the 2nd Gen.
Only Pro models support the Ring Chime Pro.
Solar panels are available for battery models but not for hardwired ones.

Firmware and Feature Updates

Ring rolls out updates based on model. If you don’t know your model, you might miss out on new features like improved motion detection or better night vision.

Troubleshooting and Support

Customer support needs to know your model to help with issues. Saying “I have a Ring Doorbell” isn’t enough—they’ll ask for the exact version.

Resale Value

If you plan to sell your doorbell, buyers will want to know the model. A Pro 2 is worth more than a 1st Gen, so accurate identification helps set the right price.

Warranty and Repairs

Ring offers a one-year warranty on new devices. Knowing your model helps you check warranty status and request repairs if needed.

Final Tips for Ring Doorbell Owners

Label your device: Use a waterproof label maker to write the model number on the back or mount.
Save your receipt: Keep digital copies of purchase confirmations.
Update regularly: Keep your Ring app and firmware up to date for the best performance.
Use the Ring Community: Join the Ring Help Community to ask questions and share tips with other users.

Conclusion

Identifying your Ring Doorbell doesn’t have to be a mystery. Whether you use the Ring app, inspect the physical design, check the model number, or review your purchase history, there are multiple ways to know exactly which model you have. This knowledge empowers you to get the most out of your device—whether you’re upgrading, troubleshooting, or just staying informed.

So next time someone asks, “What Ring Doorbell do you have?” you’ll be ready with a confident answer. And if you’re ever unsure, just remember: the app is your best friend, the model number is your key, and Ring support is always there to help.

Now go forth and guard your door with confidence—because you know exactly what’s watching over your home.