Confused about which Ring Doorbell you own? This guide walks you through easy ways to identify your model using the Ring app, physical markings, and design clues. Whether you’re troubleshooting, upgrading, or setting up accessories, knowing your exact model saves time and ensures compatibility.
Key Takeaways
- Check the Ring App: The easiest way to identify your model is through the Ring app’s device settings, which displays your device name and model number.
- Look for Physical Labels: Most Ring Doorbells have a label on the back or bottom with the model number (e.g., Ring Video Doorbell 2, Ring Doorbell Pro).
- Compare Design Features: Each model has unique design elements—like button placement, LED colors, or size—that help distinguish it from others.
- Use the Serial Number: Found on the device or packaging, the serial number can be used on Ring’s support site to confirm your model.
- Review Purchase Records: Your email receipts or Amazon order history often list the exact model you bought.
- Contact Ring Support: If all else fails, Ring’s customer service can identify your device using your account or serial number.
- Know Why It Matters: Identifying your model ensures you get the right accessories, firmware updates, and troubleshooting help.
How to Know What Ring Doorbell I Have
So you’ve got a Ring Doorbell—great choice! It keeps your home secure, lets you see who’s at the door, and even talks to visitors from your phone. But now you’re wondering: *Which Ring Doorbell do I actually have?* Maybe you’re trying to install a new chime, replace the battery, or check if your device is still under warranty. Whatever the reason, knowing your exact model is essential.
Don’t worry—you’re not alone. Many Ring users get confused because the devices look similar, and the names can be tricky (like “Ring Video Doorbell 2” vs. “Ring Video Doorbell 3 Plus”). But identifying your model is easier than you think. In this guide, we’ll walk you through several reliable methods to figure out exactly which Ring Doorbell you own—no tech degree required.
By the end of this article, you’ll know how to check your model using the Ring app, inspect the physical device, decode serial numbers, and even use your purchase history. We’ll also cover common troubleshooting tips and explain why knowing your model matters. Let’s get started!
Method 1: Use the Ring App (The Easiest Way)
Visual guide about How to Know What Ring Doorbell I Have
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The fastest and most accurate way to identify your Ring Doorbell is through the Ring app on your smartphone or tablet. The app stores all your device information, including the model name and number. Here’s how to find it:
Step 1: Open the Ring App
Make sure you’re logged into the same account you used to set up your doorbell. If you’ve forgotten your login, use the “Forgot Password” option to reset it.
Step 2: Go to Device Settings
Tap the three horizontal lines (the menu icon) in the top-left corner. Then select Devices from the menu. You’ll see a list of all your Ring products—cameras, doorbells, alarms, etc.
Step 3: Select Your Doorbell
Tap on the doorbell you want to identify. This will open the device’s main control screen.
Step 4: Tap the Gear Icon
In the top-right corner, tap the gear-shaped Settings icon. This opens the device settings menu.
Step 5: Look for “Device Info” or “About”
Scroll down until you see a section labeled Device Info or About. Tap on it. Here, you’ll find the full name of your doorbell—like “Ring Video Doorbell 2” or “Ring Doorbell Pro 2”—along with the model number (e.g., B07F6QZ8Q5).
Pro Tip: Take a screenshot of this screen and save it in your phone’s notes. That way, you’ll always have a quick reference.
Why This Method Works
The Ring app pulls data directly from your device and your account. It’s the most reliable source because it’s updated in real time and matches your specific unit. Even if you’ve had your doorbell for years, the app will still show the correct model.
Method 2: Check the Physical Device for Labels
If you can’t access the app or your phone isn’t working, you can identify your Ring Doorbell by looking at the device itself. Most models have a label with the model name and number printed on them.
Step 1: Remove the Doorbell from the Mount (If Needed)
If your doorbell is already installed, you may need to remove it to see the label. Use a screwdriver to loosen the security screw at the bottom (if present), then gently slide the doorbell off the mounting bracket.
Safety Note: If your doorbell is hardwired, turn off the power at the breaker before removing it to avoid electrical shock.
Step 2: Look for the Label
Check the back or bottom of the device. You’ll usually find a white or silver sticker with text like:
– Model: Ring Video Doorbell 2
– Model Number: B07F6QZ8Q5
– Serial Number: 1234567890ABC
Some newer models, like the Ring Doorbell (2nd Gen), have the label on the bottom edge. Others, like the Ring Doorbell Pro, have it on the back near the wiring terminals.
Step 3: Match the Model Name
Compare the name on the label to the list of Ring Doorbell models. Here’s a quick reference:
– Ring Video Doorbell (1st Gen): Basic model, released in 2014. Label says “Ring Video Doorbell.”
– Ring Video Doorbell 2: Released in 2017. Improved video and battery life.
– Ring Video Doorbell 3 / 3 Plus: Released in 2020. Better motion detection and pre-roll video.
– Ring Video Doorbell 4: Released in 2021. Color pre-roll and improved night vision.
– Ring Doorbell (2nd Gen): Released in 2021. Sleeker design, better Wi-Fi, and improved motion zones.
– Ring Doorbell Pro: Wired-only, professional installation. Label says “Ring Doorbell Pro.”
– Ring Doorbell Pro 2: Released in 2021. 1536p HD video, radar-based motion detection.
– Ring Doorbell Wired: Budget wired model, no battery. Label says “Ring Doorbell Wired.”
– Ring Doorbell Elite: Enterprise-grade, PoE-powered. Rare for home use.
Example: If your label says “Ring Video Doorbell 3 Plus,” you know you have the 2020 model with pre-roll video and dual-band Wi-Fi.
What If There’s No Label?
Some older or refurbished units may have worn-off labels. In that case, move to the next method—comparing design features.
Method 3: Compare Physical Design and Features
If you can’t find a label or access the app, you can often identify your Ring Doorbell by its appearance. Each model has distinct design cues. Here’s how to tell them apart:
Step 1: Look at the Button and LED
The doorbell button and LED light placement vary by model:
– Ring Video Doorbell (1st Gen): Round button with a single blue LED that lights up when pressed.
– Ring Video Doorbell 2: Oval-shaped button with a blue LED ring that glows when someone approaches.
– Ring Video Doorbell 3 / 3 Plus: Similar to the 2, but with a wider LED ring and better motion sensitivity.
– Ring Video Doorbell 4: Oval button with a bright blue LED ring and a small status light above it.
– Ring Doorbell (2nd Gen): Sleek, modern design with a blue LED ring and a small camera lens above the button.
– Ring Doorbell Pro / Pro 2: No physical button—uses motion detection. Has a small status LED on the front.
– Ring Doorbell Wired: Similar to the 2nd Gen but lacks a battery compartment.
Step 2: Check the Size and Shape
Measure your doorbell or compare it to images online:
– 1st Gen: Bulky, rectangular design.
– 2nd Gen and newer: Slimmer, more rounded edges.
– Pro models: Flat, rectangular, and designed to replace existing doorbell chimes.
Step 3: Look for a Battery Compartment
Most Ring Doorbells are battery-powered and have a removable faceplate or battery door:
– Battery models: Ring Video Doorbell, 2, 3, 3 Plus, 4, and 2nd Gen.
– Wired-only models: Ring Doorbell Pro, Pro 2, Wired, and Elite.
If your doorbell has a rechargeable battery inside, it’s not a Pro or Wired model.
Step 4: Check for a Camera Lens and Microphone
All Ring Doorbells have a camera and microphone, but their placement differs:
– Front-facing lens: On all models.
– Side-mounted lens: Only on Ring Doorbell 3 Plus and 4 (for pre-roll video).
– Dual microphones: On newer models like the 3 Plus and Pro 2 for better audio.
Step 5: Look for a Chime Connector
If your doorbell has screw terminals on the back for connecting to a mechanical chime, it’s likely a Pro or Wired model. Battery-only models don’t have these.
Pro Tip: Take a photo of your doorbell and compare it to official product images on Ring.com or Amazon. Even small details—like the shape of the LED or the number of screws—can help.
Method 4: Use the Serial Number
Every Ring Doorbell has a unique serial number. You can use this number to identify your model, even if the label is faded.
Step 1: Find the Serial Number
The serial number is usually on the same label as the model name. It’s a long string of letters and numbers, like “1234567890ABC.”
Step 2: Visit Ring’s Support Site
Go to support.ring.com and search for “identify my device” or “serial number lookup.” While Ring doesn’t have a public serial number decoder, you can use it in support chats.
Step 3: Contact Ring Support
Start a live chat or call Ring customer service. Provide your serial number and account email. They can tell you exactly which model you have and even check warranty status.
Example: “Hi, I have a Ring Doorbell with serial number 987654321XYZ. Can you tell me which model this is?” The agent will confirm it’s a Ring Video Doorbell 3 Plus, for instance.
Bonus: Check the Packaging
If you still have the original box, the model name and number are printed on the side or back. This is especially helpful if you’re trying to resell or return the device.
Method 5: Review Your Purchase History
If you bought your Ring Doorbell online, your order history can tell you exactly what you purchased.
Step 1: Check Your Email
Search your inbox for “Ring Doorbell” or “Amazon order.” Look for the confirmation email from Ring or the retailer. It will list the full product name, like “Ring Video Doorbell 3 Plus (Satin Nickel).”
Step 2: Log Into Your Account
If you bought it from Amazon, log into your account and go to Your Orders. Find the order and click on it. The product details will show the model name and number.
Step 3: Check Ring’s Website
If you bought directly from Ring.com, log into your Ring account. Go to My Devices or Order History. You’ll see a list of all your purchases with model names.
Pro Tip: Save these emails or take screenshots. They’re useful for warranty claims or returns.
Why Knowing Your Ring Doorbell Model Matters
You might be thinking, “Do I really need to know which model I have?” The answer is yes—here’s why:
1. Compatibility with Accessories
Not all Ring accessories fit every model. For example:
– The Ring Chime Pro works with most battery doorbells but not the Wired model.
– Solar panels are only compatible with certain models like the 2nd Gen and 3 Plus.
– Mounting brackets vary by size and design.
If you buy the wrong accessory, it won’t fit or work properly.
2. Firmware Updates and Features
Ring rolls out software updates based on model. If you don’t know your model, you might miss important updates or new features like improved motion detection or color night vision.
3. Troubleshooting and Support
When contacting Ring support, they’ll ask for your model. Knowing it speeds up the process and ensures you get the right help.
4. Warranty and Repairs
Ring offers a one-year limited warranty. To check if your device is covered, you need the model and purchase date. If it’s defective, you may be eligible for a replacement.
5. Selling or Upgrading
If you plan to sell your doorbell or upgrade to a newer model, knowing the exact version helps you price it correctly and avoid compatibility issues.
Troubleshooting: What If I Still Can’t Identify My Model?
If none of the above methods work, don’t panic. Here are some final tips:
1. Reset the Device and Reconnect
Sometimes, reconnecting your doorbell to the app can refresh the device info. Press and hold the setup button (usually on the back) for 20 seconds until the LED flashes. Then re-add it to the app.
2. Check for Firmware Version
In the Ring app, go to Device Settings > Device Health > Firmware Version. While this doesn’t show the model, it can give clues. For example, only the Doorbell 4 supports firmware version 1.0.0 and above.
3. Use a Third-Party Tool (Carefully)
Some tech forums and YouTube channels have comparison charts. Search “Ring Doorbell model comparison” and match your device to images and specs.
4. Visit a Retail Store
Take your doorbell to a Best Buy or Home Depot. Staff familiar with Ring products can often identify it just by looking.
5. Contact Ring Support
This is your best last resort. Ring’s support team is knowledgeable and can help even if you only have the serial number or a photo.
Final Thoughts
Figuring out which Ring Doorbell you have doesn’t have to be confusing. Whether you use the app, check the label, compare designs, or review your purchase history, there are multiple ways to get the answer quickly. Knowing your model helps you get the most out of your device—whether you’re installing accessories, troubleshooting issues, or planning an upgrade.
Take a few minutes today to identify your Ring Doorbell using one of the methods above. Save the info in your phone or email it to yourself. That way, you’ll always know what you’re working with.
And remember: Ring is always improving its products. If you’re using an older model, consider upgrading to a newer one with better video, battery life, and smart features. But no matter which model you have, you’re already taking a smart step toward a safer, smarter home.
Stay safe, stay connected, and happy doorbell hunting!