Leaving your Ring Doorbell behind when selling your home? This guide walks you through every step—from unlinking your account to preparing the device for new owners—so you protect your privacy and help them get started smoothly.
Key Takeaways
- Remove your Ring account before closing: Always unlink your Ring Doorbell from your Ring app before handing over the keys to avoid privacy risks and unauthorized access.
- Factory reset is essential: Perform a factory reset to wipe all personal data, recordings, and settings from the device.
- Leave installation hardware intact: Remove only the device itself, not the mounting bracket or wiring, to make setup easier for the new owners.
- Provide a welcome note: Include a simple instruction sheet with Wi-Fi tips, app download links, and troubleshooting advice for the new homeowners.
- Check local laws and HOA rules: Some areas require disclosure of security devices; verify regulations to stay compliant.
- Consider gifting a subscription: Offering a free month of Ring Protect can be a thoughtful gesture that encourages the new owners to activate the system.
- Document the transfer: Keep a record of the device serial number and transfer date for your records and potential future support needs.
How to Leave Ring Doorbell for New Homeowners
Selling your home is exciting—but it also comes with a long list of tasks, from packing boxes to updating your address. One detail that’s easy to overlook? Your Ring Doorbell. If you’ve installed a Ring video doorbell at your front door, it’s likely become a key part of your home security system. But when you move out, you need to decide: do you take it with you, or leave it for the new homeowners?
Leaving your Ring Doorbell behind can be a generous and practical gift—especially if the new owners value home security. However, it’s not as simple as just walking away. You must properly disconnect your account, reset the device, and prepare it for its new users. Doing this correctly protects your privacy, ensures the device works smoothly for the next family, and avoids potential legal or technical issues down the road.
In this comprehensive guide, we’ll walk you through every step of leaving your Ring Doorbell for new homeowners. You’ll learn how to safely remove your account, perform a factory reset, handle the physical device, and even add a personal touch to make the transition seamless. Whether you’re leaving a Ring Video Doorbell, Ring Doorbell Pro, or Ring Doorbell Elite, these steps apply to all models.
By the end of this guide, you’ll feel confident that your Ring Doorbell is ready for its new chapter—and that you’ve done your part to protect your data and help the next homeowners feel safe and welcome.
Why You Should Leave Your Ring Doorbell (or Take It?)
Visual guide about How to Leave Ring Doorbell for New Homeowners
Image source: usermanual.wiki
Before diving into the “how,” let’s talk about the “why.” Should you even leave your Ring Doorbell behind?
There are pros and cons to both options.
If you take your Ring Doorbell with you, you keep full control over your device and subscription. You can reinstall it at your new home without any setup delays. This is ideal if you’ve invested in a high-end model like the Ring Doorbell Pro or if you’re moving to a place with a similar door setup.
But leaving it behind has big advantages too. For one, it’s a valuable feature that can increase your home’s appeal. Many buyers look for smart home tech like video doorbells, and leaving yours in place can be a selling point. It also saves the new homeowners money and effort—they won’t need to buy and install a new system right away.
Plus, if your Ring Doorbell is hardwired (connected to your doorbell wiring), removing it completely could leave a gap in the wall or require an electrician to rewire the old doorbell. Leaving the mounting bracket and wiring in place makes the transition smoother.
Ultimately, the decision depends on your situation. But if you’ve decided to leave it, the next steps are crucial.
Step 1: Unlink Your Ring Account from the Device
The first and most important step is to remove your Ring account from the device. This ensures that the new homeowners can’t access your recordings, alerts, or account information.
Open the Ring App
Start by opening the Ring app on your smartphone or tablet. Make sure you’re logged into the account that’s currently linked to the doorbell.
Navigate to Device Settings
Tap the three-line menu icon (usually in the top-left corner), then select “Devices.” Find your doorbell in the list and tap on it to open its settings.
Remove the Device from Your Account
Scroll down and look for an option like “Remove Device” or “Delete Device.” Tap it, and confirm when prompted. This will unlink the doorbell from your Ring account.
Important: Do not skip this step. Even if you factory reset the device later, failing to remove it from your account first could leave a digital trail that compromises your privacy.
Check for Shared Users
If you’ve shared access with family members or roommates, make sure to remove their accounts too. Go to “Shared Users” in the device settings and delete any active shares.
Cancel or Transfer Your Ring Protect Subscription
If you have a Ring Protect plan (the subscription that saves your video recordings), you’ll need to decide what to do with it.
You can cancel it entirely, which means the new owners won’t have cloud recording unless they sign up themselves. Or, if you’re feeling generous, you can gift them a free month by transferring the subscription temporarily.
To transfer:
– Go to the Ring app.
– Tap the menu > “Protect Plan.”
– Select your plan and choose “Transfer Plan.”
– Enter the new owner’s email address.
They’ll receive an invitation to activate the plan. After the trial period, they can choose to continue or cancel.
Tip: If you’re not transferring the plan, cancel it to avoid unexpected charges after you move.
Step 2: Perform a Factory Reset on the Ring Doorbell
Even after removing the device from your account, it’s smart to perform a factory reset. This wipes all stored data, including Wi-Fi passwords, motion zones, and custom settings.
Locate the Reset Button
The reset button is usually on the back or side of the device, depending on the model. For most Ring Doorbells, it’s a small, recessed button near the bottom.
Use a Paperclip or SIM Tool
Insert a paperclip or SIM ejection tool into the reset hole and hold it down for about 10–15 seconds. You’ll see the LED light on the front flash, indicating the reset has started.
Wait for the Reset to Complete
The device will reboot and return to its original factory settings. This may take a minute or two. Once it’s done, the LED will glow solid or pulse slowly, signaling it’s ready for setup.
Note: A factory reset does not remove the device from your Ring account—that’s why Step 1 is so important. Always unlink first, then reset.
Verify the Reset Worked
To double-check, try opening the Ring app and searching for the device. It should no longer appear in your account. If it does, repeat the removal process.
Step 3: Physically Remove the Device (But Leave the Mount)
Now it’s time to handle the physical doorbell.
Turn Off Power (For Hardwired Models)
If your Ring Doorbell is hardwired (connected to your home’s electrical system), turn off the power at the breaker box before removing it. This prevents electrical shock or damage.
Remove the Doorbell from the Mount
Most Ring Doorbells attach to a mounting bracket with screws or a locking mechanism. Use a screwdriver to loosen the screws, or slide the device upward to release it from the bracket.
Important: Do not remove the mounting bracket or disconnect the wires. Leave them in place so the new owners can easily reinstall a doorbell—whether it’s the same Ring model or a different one.
Store or Dispose of the Device
If you’re leaving the doorbell for the new owners, place it in a safe, dry location near the front door—like a closet or garage shelf. Avoid leaving it outside where it could be damaged or stolen.
If you’re taking it with you, pack it carefully in its original box or a padded container.
Label the Device (Optional but Helpful)
Use a label or sticky note to mark the device with the model name (e.g., “Ring Doorbell 3”) and the date it was reset. This helps the new owners identify it and know it’s ready to use.
Step 4: Prepare a Welcome Packet for the New Homeowners
A little effort goes a long way. Leaving a simple welcome packet can make the new homeowners feel cared for and help them get started without frustration.
Include a Handwritten Note
Write a short, friendly note. Something like:
“Hi! We’re leaving our Ring Doorbell for you—it’s a great way to see who’s at the door, even when you’re not home. It’s already reset and ready to set up. Just download the Ring app, follow the instructions, and you’ll be all set. Welcome to the neighborhood!”
Add Setup Instructions
Include a printed or handwritten guide with these steps:
1. Download the Ring app (iOS or Android).
2. Create a Ring account (or log in if you already have one).
3. Tap “Set Up a Device” and follow the prompts.
4. Scan the QR code on the back of the doorbell.
5. Connect to your Wi-Fi network.
6. Test the doorbell and adjust motion settings.
List Wi-Fi Requirements
Mention that the doorbell needs a 2.4 GHz Wi-Fi network (most models don’t support 5 GHz). If the home has dual-band Wi-Fi, remind them to connect to the 2.4 GHz network during setup.
Suggest a Strong Password
Encourage them to use a strong, unique password for their Ring account to protect their privacy.
Include Troubleshooting Tips
Add a few common fixes:
– If the doorbell won’t connect, try moving the router closer or using a Wi-Fi extender.
– If the video is choppy, check internet speed (Ring recommends at least 2 Mbps upload).
– If the doorbell rings but no video appears, restart the device and app.
Mention Local Regulations
In some areas, video doorbells are subject to privacy laws—especially if they record audio or point toward public spaces. A quick note like “Check local rules about doorbell cameras” can prevent future issues.
Step 5: Document the Transfer (For Your Records)
Even after you’ve moved out, it’s smart to keep a record of the transfer.
Take a Photo of the Serial Number
The serial number is usually on the back of the device or in the app under device settings. Take a photo or write it down before you leave.
Note the Date of Transfer
Record the date you removed the device from your account and reset it. This helps if there’s ever a question about when you stopped using it.
Save Confirmation Emails
If you transferred a Ring Protect plan, save the confirmation email. It proves you initiated the transfer and can help resolve any billing issues.
Keep a Copy of Your Note
Save a photo or copy of the welcome note you left. It’s a nice keepsake and can help if the new owners reach out with questions.
Troubleshooting Common Issues
Even with careful preparation, things can go wrong. Here’s how to handle common problems.
The New Owners Can’t Set Up the Doorbell
This usually happens if the device wasn’t fully reset or removed from your account. Double-check that you completed both steps. If they’re still stuck, they can contact Ring Support with the serial number.
The Doorbell Doesn’t Ring or Has No Power
For hardwired models, the issue might be a tripped breaker or loose wiring. Suggest they check the breaker box and ensure the wires are securely connected to the mounting bracket.
Video Quality Is Poor
This is often a Wi-Fi issue. Recommend they test their internet speed and consider a Wi-Fi extender if the signal is weak at the front door.
Motion Alerts Are Too Sensitive
The new owners can adjust motion zones and sensitivity in the Ring app. Suggest they start with a smaller zone and increase it as needed.
The Doorbell Records Audio Without Permission
In some states, recording audio without consent is illegal. Remind them to disable audio recording in the app if local laws require it.
Legal and Privacy Considerations
Leaving a smart doorbell isn’t just a technical task—it’s also a legal and ethical one.
Disclose the Device to Buyers
In many states, sellers must disclose the presence of security cameras. Even if you’re leaving the doorbell, mention it in the home disclosure form.
Respect Privacy Laws
If the doorbell points toward a neighbor’s property or a public sidewalk, it could violate privacy laws. Advise the new owners to angle the camera downward and avoid recording areas where people have a reasonable expectation of privacy.
Avoid Recording Audio in Restricted Areas
Some states require two-party consent for audio recording. If the doorbell has a microphone, suggest they disable audio or inform visitors they’re being recorded.
Check HOA Rules
Homeowners associations sometimes restrict exterior modifications, including doorbell cameras. Encourage the new owners to review their HOA guidelines before installing.
Should You Leave the Ring Doorbell or Take It?
We’ve covered how to leave it—but is that the right choice for you?
Consider these factors:
– Model and Condition: If it’s a newer, high-end model, you might want to take it. If it’s older or damaged, leaving it could be a kind gesture.
– New Home Setup: If your new home has a similar door setup, taking it makes sense. If not, leaving it spares the new owners the hassle.
– Subscription Costs: If you’re paying for Ring Protect, decide whether to transfer, cancel, or let the new owners take over.
– Emotional Value: Some people feel attached to their smart devices. If you do, take it. If not, leaving it can be a meaningful gift.
There’s no right or wrong answer—only what works best for your situation.
Final Thoughts: A Thoughtful Farewell
Leaving your Ring Doorbell for new homeowners is more than a technical task—it’s an act of kindness. You’re giving them a tool to feel safe, connected, and in control of their new home.
By following these steps—unlinking your account, performing a factory reset, leaving the mount in place, and providing a helpful note—you ensure a smooth transition. You protect your privacy, respect the new owners’ autonomy, and leave a positive impression.
And who knows? That simple gesture might be remembered long after the moving trucks are gone.
So take a few minutes before you close on your home. Unlink, reset, pack, and prepare. Then walk away knowing you’ve left something valuable behind—not just a doorbell, but a welcome.