Wondering how to get Ring Doorbell to work with two phones? This guide walks you through sharing access between devices, setting up notifications, and keeping both phones in sync. Whether you’re a couple, roommates, or family members, you’ll learn how to ensure both users receive alerts and can view live video seamlessly.
Key Takeaways
- Share access via the Ring app: Use the “Invite Users” feature to grant full or limited control to a second phone.
- Both phones must have the Ring app installed: Download the free Ring app from the App Store or Google Play.
- Use the same Ring account or separate accounts: You can either log in with the same credentials or invite a second user via email.
- Adjust notification settings individually: Each phone can customize alerts, motion zones, and chime settings.
- Ensure strong Wi-Fi and power: A stable connection and proper power source are essential for reliable performance on both devices.
- Troubleshoot sync issues quickly: Common problems like delayed alerts or login errors can often be fixed with a few simple steps.
- Consider Ring Protect for advanced features: A subscription unlocks video history and enhanced sharing options for multiple users.
How to Get Ring Doorbell to Work with Two Phones
If you’ve recently installed a Ring Doorbell and want both you and your partner, roommate, or family member to receive alerts and view live video from two different phones, you’re in the right place. Many Ring users assume that only one phone can be connected to a doorbell at a time—but that’s not true. With the right setup, you can easily get your Ring Doorbell to work with two phones, allowing both users to see motion alerts, answer the door remotely, and review recorded footage.
In this comprehensive guide, we’ll walk you through every step needed to share access between two phones. Whether you’re using the same Ring account on both devices or setting up separate accounts with shared permissions, we’ve got you covered. You’ll learn how to invite a second user, customize notification settings, troubleshoot common issues, and make the most of your Ring Doorbell’s features—all while keeping both phones in sync.
By the end of this guide, you’ll have a fully functional dual-phone setup that ensures no visitor or package delivery goes unnoticed. Let’s get started!
Why Share Your Ring Doorbell Between Two Phones?
Visual guide about How to Get Ring Doorbell to Work with Two Phones
Image source: robots.net
Before diving into the technical steps, it’s helpful to understand why sharing your Ring Doorbell between two phones is beneficial. Modern homes often have multiple people coming and going—partners, roommates, parents, or even adult children. If only one person receives alerts, important events might be missed.
For example, imagine you’re at work and your partner is home with the kids. If the doorbell rings and only your phone gets the notification, your partner might not know someone is at the door—especially if they’re in another room or using a different device. By enabling two-phone access, both of you can stay informed in real time.
Other benefits include:
- Increased security: More eyes on your front door mean better monitoring and faster response to suspicious activity.
- Convenience for families: Parents can check who’s at the door from their phones, even if they’re not home.
- Shared responsibility: Roommates can take turns answering the door or signing for packages.
- Peace of mind: Knowing that someone else is alerted if you miss a notification reduces stress.
Whether you’re using a Ring Video Doorbell, Ring Doorbell Pro, or Ring Doorbell Elite, the process for sharing access is similar. The key is understanding how the Ring app manages user permissions and notifications.
Prerequisites: What You’ll Need
Before you begin, make sure you have the following in place:
1. A Working Ring Doorbell
Your doorbell must be properly installed and connected to your home Wi-Fi network. If you haven’t set it up yet, follow the Ring app’s on-screen instructions to complete the initial installation. This includes mounting the device, connecting it to power (wired or battery), and pairing it with your Wi-Fi.
2. Two Smartphones with the Ring App
Both phones need to have the Ring app installed. The app is free and available on:
- iOS (iPhone) – Download from the App Store
- Android – Download from Google Play
Make sure both apps are updated to the latest version to avoid compatibility issues.
3. A Stable Wi-Fi Connection
Your Ring Doorbell requires a strong Wi-Fi signal to send alerts and stream video. If your doorbell is far from your router, consider using a Wi-Fi extender or mesh network to improve coverage.
4. Ring Account Credentials
You’ll need access to the Ring account that’s currently linked to the doorbell. If you’re the primary user, you should already have login details (email and password). If not, contact the account owner to get access.
5. Email Address for the Second User (Optional)
If you plan to invite a second user via a separate Ring account, you’ll need their email address. This is required for sending the invitation.
Once you’ve confirmed these prerequisites, you’re ready to proceed with sharing access between two phones.
Method 1: Using the Same Ring Account on Both Phones
The simplest way to get your Ring Doorbell to work with two phones is to log in with the same Ring account on both devices. This method is ideal for couples or family members who don’t mind sharing login credentials.
Step 1: Install the Ring App on the Second Phone
If the second phone doesn’t already have the Ring app, download it from the App Store or Google Play. Open the app and tap “Sign In.”
Step 2: Log In with the Primary Account
Enter the email and password for the Ring account that’s already connected to your doorbell. Once logged in, the app should automatically sync and display your doorbell.
Step 3: Verify Access
Test the connection by checking if the live view works and if motion alerts appear on both phones. You can trigger a test by walking in front of the doorbell or pressing the button.
Step 4: Customize Notification Settings
Each phone can have its own notification preferences. Go to:
- Ring app → Menu (three lines) → Devices → Select your doorbell → Motion Settings → Motion Alerts
Here, you can adjust sensitivity, set motion zones, and choose whether to receive alerts for people only, all motion, or specific times of day.
Pros and Cons of Using the Same Account
Pros:
- Easy setup—no invitations or approvals needed
- Both phones see the same activity log and recordings
- No need to manage multiple accounts
Cons:
- Both users share the same login—less privacy
- If one person changes the password, the other loses access
- No individual control over user permissions
This method works well for trusted individuals but may not be ideal if you want more control over who can access your doorbell.
Method 2: Inviting a Second User via Separate Ring Account
For better security and individual control, Ring allows you to invite a second user with their own account. This is the recommended method for most households.
Step 1: Open the Ring App on the Primary Phone
Log in to the Ring app using the primary account (the one linked to the doorbell).
Step 2: Go to Device Settings
Tap the menu icon (three horizontal lines) in the top-left corner. Select “Devices,” then choose your Ring Doorbell from the list.
Step 3: Select “Shared Users”
Scroll down and tap “Shared Users.” This is where you can manage who has access to your doorbell.
Step 4: Tap “Invite Users”
Enter the email address of the person you want to invite. Make sure it’s the email they use for their Ring account (or the one they’ll create).
Step 5: Choose Permission Level
Ring offers two permission levels:
- Owner: Full control—can view live video, receive alerts, change settings, and invite others.
- Shared User: Limited control—can view live video and receive alerts but cannot change device settings or invite others.
For most cases, select “Shared User” unless you fully trust the second person with administrative access.
Step 6: Send the Invitation
Tap “Send Invitation.” The second user will receive an email with a link to accept the invite.
Step 7: Second User Accepts the Invitation
On the second phone:
- Open the email and tap the invitation link
- If they don’t have a Ring account, they’ll be prompted to create one
- If they already have an account, they’ll log in and accept the invite
Once accepted, the doorbell will appear in their Ring app.
Step 8: Test the Connection
Both users should now be able to:
- Receive motion and doorbell alerts
- View live video
- Access recorded clips (if Ring Protect is active)
Try pressing the doorbell button or walking in front of it to confirm both phones receive notifications.
Tips for a Smooth Invitation Process
- Make sure the second user checks their spam/junk folder if they don’t see the email
- If the invitation expires, you can resend it from the “Shared Users” section
- You can remove a user at any time by tapping their name and selecting “Remove Access”
This method gives you more control and is ideal for families, roommates, or co-owners who want individual accounts.
Customizing Notifications for Each Phone
Even with shared access, each phone can have personalized notification settings. This ensures that both users get alerts in a way that suits their preferences.
Adjusting Motion Alerts
On each phone:
- Open the Ring app
- Go to Devices → Select your doorbell → Motion Settings
- Toggle “Motion Alerts” on or off
- Set “People Only Mode” if you only want alerts for humans
- Draw custom motion zones to focus on specific areas (e.g., front walkway, not the street)
Setting Up Chime Alerts
If you have a Ring Chime or Chime Pro, you can control whether it rings when the doorbell is pressed:
- Go to Devices → Ring Chime → Chime Settings
- Choose when it rings: “When Doorbell is Pressed” or “Never”
Note: Chime settings are shared across all users, so changes made on one phone affect both.
Managing Do Not Disturb and Quiet Hours
To avoid late-night alerts:
- Go to Settings → Do Not Disturb
- Set a schedule (e.g., 10 PM to 7 AM)
- Choose whether to silence motion alerts, doorbell presses, or both
Each user can set their own quiet hours independently.
Example: Customizing for Work and Home
Let’s say you work from home and your partner works remotely in another city. You might want:
- Your phone: Motion alerts on, doorbell alerts on, quiet hours from 10 PM–6 AM
- Partner’s phone: Motion alerts off (to avoid distractions), doorbell alerts on, no quiet hours
This way, both of you stay informed without unnecessary interruptions.
Troubleshooting Common Issues
Even with proper setup, you might encounter issues when using Ring Doorbell with two phones. Here are common problems and how to fix them.
Problem: Second Phone Not Receiving Alerts
Possible Causes:
- Invitation not accepted
- App notifications disabled
- Phone in Do Not Disturb mode
Solutions:
- Check if the second user accepted the invitation in their email
- Go to phone Settings → Notifications → Ring → Allow Notifications
- Disable Do Not Disturb or add Ring as an exception
- Restart the Ring app and phone
Problem: Delayed or Missed Notifications
Possible Causes:
- Weak Wi-Fi signal
- Low battery on doorbell (if battery-powered)
- App not running in the background
Solutions:
- Move your router closer or use a Wi-Fi extender
- Charge or replace the doorbell battery
- Ensure the Ring app has background app refresh enabled (iOS: Settings → General → Background App Refresh)
Problem: Can’t See Live Video on Second Phone
Possible Causes:
- Permission level too low (e.g., Shared User without live view access)
- App needs update
- Network congestion
Solutions:
- Check the user’s permission level in “Shared Users”
- Update the Ring app on both phones
- Restart your Wi-Fi router
- Try viewing live video during off-peak hours
Problem: Login Issues on Second Phone
Possible Causes:
- Wrong password
- Two-factor authentication (2FA) not completed
- Account locked due to multiple failed attempts
Solutions:
- Reset password via “Forgot Password” in the Ring app
- Complete 2FA by entering the code sent to your email or phone
- Wait 15 minutes before trying again if account is locked
Problem: Doorbell Not Showing Up in App
Possible Causes:
- Doorbell not connected to Wi-Fi
- App not synced
- Device removed from account
Solutions:
- Check the doorbell’s LED light—solid blue means connected, blinking means pairing
- Reconnect the doorbell via the Ring app: Devices → Add Device → Doorbells
- Ensure the device hasn’t been removed by another user
Advanced Tips for Dual-Phone Use
Once your two-phone setup is working smoothly, consider these tips to enhance your experience:
Use Ring Protect for Shared Video History
Ring Protect is a subscription service ($3.99/month per device) that saves video recordings for up to 180 days. With it, both users can:
- Review past events
- Download and share clips
- Receive person alerts and rich notifications
Without Ring Protect, you only get live view and motion alerts—no recordings.
Set Up Multiple Motion Zones
If your doorbell covers a large area, create custom motion zones to reduce false alerts. For example:
- Zone 1: Front walkway (high sensitivity)
- Zone 2: Driveway (medium sensitivity)
- Zone 3: Street (disabled)
This ensures both phones only get relevant alerts.
Enable Two-Way Talk on Both Phones
Make sure both users know how to use the two-way talk feature. When someone presses the doorbell:
- Tap the notification or open the app
- Tap the microphone icon to speak
- Speak clearly—your voice will play through the doorbell
This is great for greeting visitors or telling delivery drivers where to leave a package.
Regularly Update the App and Firmware
Ring frequently releases updates that improve performance and security. To update:
- App: Check the App Store or Google Play
- Firmware: The Ring app will prompt you when an update is available
Keeping everything up to date prevents bugs and ensures compatibility between phones.
Conclusion
Getting your Ring Doorbell to work with two phones is not only possible—it’s easy and highly recommended for shared households. Whether you choose to use the same Ring account on both devices or invite a second user with their own login, the process is straightforward and well-supported by the Ring app.
By following the steps in this guide, you’ll ensure that both phones receive timely alerts, can view live video, and stay connected to your home’s security. Customizing notification settings, troubleshooting common issues, and using advanced features like Ring Protect will further enhance your experience.
Remember, the key to success is a strong Wi-Fi connection, updated apps, and clear communication between users. With your Ring Doorbell now working seamlessly on two phones, you’ll never miss a visitor, package, or important moment at your front door again.